甲骨文Principal Cloud Solution Engineer
任职要求
Partners with customers, sales, engineering and product teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by accelerating the adoption of Oracle cloud services including discovery, design and deployment.
工作职责
Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies.
Technical Leadership: • Oversee the technical pre-sales lifecycle for complex deals, acting as the primary solution architect for client engagements. • Guide clients through cloud adoption strategies, designing innovative solutions that prioritize their operational and technical requirements. • Coordinate cross-functional teams (engineering, sales, support) to ensure seamless implementation and customer momentum. Strategic Collaboration & Advocacy: • Cultivate relationships with key stakeholders to align cloud roadmaps with business goals and long-term growth initiatives. • Develop reusable best practices, frameworks, and assets based on customer feedback to accelerate enterprise-wide cloud adoption. Customer Success & Team Development: • Lead customer onboarding, launches, and events, partnering with support teams to ensure smooth transitions post-sale. • Mentor junior engineers through technical training and knowledge-sharing to strengthen team capabilities.
Key Responsibilities: Contribution: • Strong hands-on capability of migration, integration and cloud project implementation in specific domain. push the consumption growth objective. • Identifying customer needs in specific domain, and driving adoption and expansion. Lead product implementation. optimization, troubleshooting. • Model accountability in technical solution optimization, and ownership of both successes and failures that impact the technical solutions. Challenge: • Handle customer's issues using multiple approaches to identify optimal technical solution in specific domain. • Utilize Oracle and third-party data to gain a strategic, forward-thinking perspective on technical solutions. • Stay informed about evolving technical and business trends that may impact current or future projects. Expertise: • Apply deep knowledge of Oracle Cloud technologies, industry verticals, and market trends to design tailored solutions. • Continuously deepen your product and industry expertise, educating others and leveraging this knowledge to deliver impactful solutions.