SAPPartner Engagement Senior Specialist - PDM SH

任职要求

We help the world run better 
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.Partner Ecosystem Engagement
Technical owner of adoption for partner-led implementations. Provides expert and supplementary services to partners at different phases of the partner and customer engagement lifecycle, ensuring the implementation follows our clean core methodology. Act as subject matter expert,contributing to maximizing customer lifetime value through our ecosystem.
 
Core tasks may include:
Identifying and establishing right-fit new partnerships to SAP, including developing a roadmap to revenue and consumption
Discovering potential opportunities for co-innovation, co-development, and go-to-market collaboration between partner and SAP
Translating SAP’s innovation into clear and compelling customer value
Supporting partner intellectual property creation leveraging SAP cloud solutions and platform for rapid innovation especially new solutions like BTP, BDC and AI
Ensuring partner readiness across all stages of customer lifecycle:
Acting as a trusted advisor and coach to partner on presales activities, such as demo readiness and value selling
Driving partner transformation through structured engagements to build and scale partner’s cloud delivery practice, with enabling partner’s cloud expertise and capacity
Acting as a trusted advisor and coach to partner on post sales activities, driving adoption and consumption
Safeguarding successful customer outcomes, fast and smooth go-lives, through seamless partner implementation execution to the highest delivery quality standards and customer satisfaction
Developing, delivering and driving flagship enablement that accelerate partner sales, presales and delivery performance
Driving holistic portfolio and innovation adoption with low and high touch enablement, leveraging digital enablement content, and supporting partner technical questions
Career Level Description
T3 (Senior)
​Accountability
responsible for delivery of outcome of assigned projects or areas of responsibility
internally recognized senior on complex technical and business matters
works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
collaborates in devising long-term concepts
may include team lead or supervisory responsibilities
Complexity
contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
works independently on topics while setting priorities having sole responsibility
provides regular project status and updates
decisions/solutions can enhance essentially current and future design and strategy
enhance complex systems & processes
Experience
advanced technical or business skills and special knowledge in one / several areas
individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
typically several years experience with increasing amount of responsibility
Communication
builds and maintains partnerships with internal and external customers and partners
contributes actively to build common ground for cooperation
communicates clear and conveying processes & policies in a way that others can understand
communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers
 
Key Responsibilities & Tasks
Role Purpose
 
To act as a trusted advisor, ensuring seamless project delivery and value realization for Partners' customers. The role drives partner collaboration, fosters value through solution expertise, and ensures high-quality project delivery aligned with SAP's ecosystem and service standards.
Key Responsibilities
include but not limited to:
 
Proactively engage with Partners to provide a seamless experience, driving customer adoption and value realization
Facilitate yearly account plans and quarterly business reviews with Partner Delivery Practice leads for continuous improvement.
Drive data quality and input via SAP for Me and HPI, extending and accelerating Partner competencies.
Ensure partner capabilities meet customer needs and confirm planned projects against Partners' capacity and capabilities.
Support risk assessments and mitigation strategies, navigating Partners through SAP's landscape and relevant services to resolve issues.
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工作职责

N/A