ASMLUiR Generalist Leader

Job Mission and Role Purpose This position is responsible for managing the UIR (Upgrades, Installation & Relocations) team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional UIR organization. The incumbent will lead the organization to achieve sector strategies, objectives, and operations roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Able to provide input to Twinscan Factory and UIR central on future installations and strategic decisions Support worldwide UIR business through cross-region collaboration and deployment. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Translate global mission into actionable regional strategies and aligned objectives. Define, communicate, and execute inspirational mission, vision, values and strategy for the UIR organization Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Be accountable for execution of UIR operations, including system upgrades, installations, and relocations. Ensure predictable cycle time, quality, and efficiency in all operational activities. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop UIR team managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience

Introduction to the job Runs and interprets existing reports supporting operational activities. Understands the established operational planning systems, follows related protocols and is able to co-lead a specific area of responsibility within a system. Acts within existing parameters to create a plan. Role and responsibilities support UIR operation team to finish related project and operation data collection and report out