ASMLHead of CS China Apps

Job DescriptionThe Head of China Program is an executive role, effectively serving as the leader of ASML HMI’s business in China and a member of the ASML’s China management team. In this capacity, you will lead the full spectrum of operations and strategy, driving the achievement of ambitious business goals and shaping the future of ASML’s HMI division in China. This role requires an experienced leader who can articulate and reinforce ASML’s mission, values, and strategic direction, while providing management and direction across a dynamic, rapidly evolving market. Reporting directly to the Head of BL Applications, the Head of China Program will oversee Development & Engineering, Advanced Technology Development, Product Management, and Roadmap implementation. You will be accountable for market leadership in e-beam inspection and metrology — covering such key applications as electrical defect and physical defect inspection —spanning the entire installed base in China, new system deliveries, and the development of roadmap products tailored specifically for the China market. Customer engagement is absolutely essential for success in this role. You are expected to establish and sustain strong, trust-based relationships with HMI customers in China, actively engaging with them to understand needs, pain-points, and opportunities for innovation. Your ability to listen, connect, and collaborate will define the effectiveness and reputation of the China Program. In addition, it is essential for the Head of China Program to coordinate closely with other BL Applications activities in China, including MPC and Brion, and other ASML sectors including CT account teams and customer support (CS). Leveraging synergies and fostering alignment across all BL Applications activities will be crucial to maximizing value, driving innovation, and ensuring strategic coherence for ASML’s business in China. Role and ResponsibilitiesExecutive leadership of ASML HMI’s business in China and serving a member on ASML’s China management team. Lead strategy execution for the HMI China Program, ensuring delivery of business and technology objectives. Drive the development, deployment, and support of HMI e-beam inspection and metrology products Oversee products spanning the entire installed base in China, new system deliveries, and China-specific roadmap product developments. Oversee research, design, field support, sourcing, and repair/reuse activities to support business continuity and growth. Manage and empower direct reports, including HMI Beijing D&E and a China dedicated Product Team that includes PDM, Product Management, and System Engineering. Champion active customer engagement—building relationships, gathering feedback, and translating insight into product and support excellence. Collaborate closely with HMI Field staff (Sales, FAE, Apps, CS), D&E teams in Taiwan, the ASML China Customer Team to ensure seamless operations and unified strategic direction. Coordinate actively with other BL Applications functions and teams in China, such as MPC and Brion, seeking synergies and shared opportunities to amplify impact across all BL Applications activities. Monitor progress, budgets, and key performance indicators, reporting outcomes to senior leadership. Ensure robust compliance with export control regulations and maintain ethical, transparent business practices.

Job Mission and Role Purpose This position is responsible for managing the Customer Support team of DUV & Yieldstar product in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional DUVYS organization. The incumbent will lead the organization to achieve sector strategies, objectives, and operations roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Drives the maturity of the organization, via the execution of strategic and operational activities, annual budget planning, long-term capacity planning, and policy/process development and implementation. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Understand customer’s requirement and collaborate with account manager to define service strategy, ensure appropriate Service Level Agreement are in place and fulfill the customers’ requirements. Accountable for cross-functional risk assessment and mitigation strategies. Be voice of customer to drive for customer intimacy and structured solution to address customer problems. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Be recognized, trusted and dependable partner in scheduled and ad-hoc customer meetings Leading Business: Create, communicate, and execute aligned and inspirational mission, vision, values and strategy for organization Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough. Collaborate with central CS, DUVYS, Business Lines to identify solutions that enhance ASML’s market competitiveness and customer value. Develop and manage a capability development roadmap aligned with future business demands. Execute and manage the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Be accountable for execution of DUVYS operations. Collaborate with central CS, Business Lines, and account teams to drive technical solutions and resolve product issues. Lead and deliver quality service to meet SLA requirements, improve equipment availability, operational efficiency, and field service self-sufficiency Lead and support business growth and sustaining On-Product Performance across the install bases. Ensure service readiness for new product launches and drive technical capability through structured training programs. Drive feedback improvement process for products and solution roll-out Provide quality inputs into new system and (service) product designs Look for opportunities for new products or services for ASML Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation and continuous development. Coach and develop DUVYS mgt team to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Create environment for people to be engaged and motivated and develop to their full potential Financial excellence: Lead and contribute to ASML profitability Meet SLA at designated cost (standard cost) across sites Drive efficiencies on headcount, part, logistics / organization across the region to meet target cost roadmap and long-term cost ambitions Knowledge, Skills & Experience

Job Mission and Role Purpose This position is responsible for managing the UIR (Upgrades, Installation & Relocations) team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional UIR organization. The incumbent will lead the organization to achieve sector strategies, objectives, and operations roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Able to provide input to Twinscan Factory and UIR central on future installations and strategic decisions Support worldwide UIR business through cross-region collaboration and deployment. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Translate global mission into actionable regional strategies and aligned objectives. Define, communicate, and execute inspirational mission, vision, values and strategy for the UIR organization Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Be accountable for execution of UIR operations, including system upgrades, installations, and relocations. Ensure predictable cycle time, quality, and efficiency in all operational activities. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop UIR team managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience

Degree: Bachelor degree or above Work Experience: 10+ years Travel: 30% Introduction The CS Quality and Excellence of China region is part of the Customer Support organization. The strategy of CS Quality and Excellence is 3-fold: Challenge : Improve and drive Quality within ASML, in region and headquarters. Collaboration: Accelerate cross-sector quality collaboration. Strengthen our quality processes and adherence for Install base and early PGP. Care: Become customer-centric by bringing the voice of the customers into ASML. Embed an interdependent quality mindset at ASML In CS Quality and Excellence, the Customer Quality team is responsible for bringing the voice of the customer on Quality to ASML and for securing the right follow-up. To enable this, the Customer Quality team consists of a network of Customer Quality Managers (CQM’s) located near our key customers in charge of following up on major Quality Issues (e.g. via Customer Quality notification) and closely engaging all stakeholder to meet customer quality expectations. Position in the organization Reports hierarchically to Head of Q&E of China Region Based in Shanghai Job mission Ensure ASML continuous quality improvement meets customer expectations Drive for customer satisfaction and build customer trust on quality. Job Description Lead a team of Customer Quality Managers to secure customer quality in China region Interface with China region customers on all quality aspects and support & manage customer expectations on quality complaints and roadmaps Setup and maintain Customer Quality Dashboard:Align with Customer on Customer Quality Indicators Secure engagement from ASML sectors Drive quality performance to agreed targets Manage Customer Quality Notifications:Local intake & filtering Manage close follow-up through Central Customer Quality Care team Manage timely and good quality closure of CQN with customer, including preventive actions. Manage Customer auditsAlign with Customer on audit agenda Work with GQ/QE audit team on follow-up Assess and improve quality processesAssist regional management by proposing process improvements and participate in deployment of new and improved processes Assist regional management by initiating, driving and tracking of improvements on the execution of critical processes Drive resolution of structural quality issues within our corporate programs, e.g. DOA, DOI, Known issue update… Be the voice of the Customer on Quality towards ASML organization Be the Quality Ambassador within ASML