ASMLField Application Engineer
任职要求
MSc or Phd (Phd is a plus but not required) in technical fields. Solid relevant experience in an IC manufacturing environment, or research institute with a strong emphasis on lithography, patterning, overlay, imaging, focus, metrology or defectivity related to node/process development. Experience in customer contact / customer service role. Proven ability to perform in a fast paced and ambiguous environment while always maintaining focus on customer goals and relationships. Has gained knowledge of subset competence (eg. alignment). Responsibilities Escalation support Drives service order closure from a technical perspective. New product / service development Follows PGP standard tasks and identifies gaps in existing use-cases. Highlights gaps in existing services. New product / service roll out Coordinates one or multiple customer rollout and beta tests. As an NPI deliverable; creates knowledge sharing material for future reference. Node solution definition Executes analysis work within a single competence/domain, typically following predefined paths. Combines inputs from others to make one consistent solution definition. Node solution integration Combines inp…
工作职责
Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Applies acquired knowledge to the directly related customer problems and industry solutions, and uses this to tackle problems from multiple angles. For a single competency can contribute to translate customer requirements into existing product capabilities and can demonstrate the value of the product for specific customer situation.
Introduction to the job Field Application Engineer, base in Beijing. Response for customer process use case support and device performance improvement. Role and responsibilities • Metrology Process Control for both metrology and process improvement including advanced metrology & automation development and data analysis within a holistic scope • Support critical apps escalations from local and drive VHV 3rd line to deliver support on time • Coordinate and introduce ASML new products to the customer and show on-product benefits • Business development support to identify improvement potentials of ASML products to benefit customer. • Engage with ASML D&E and customer R&D team to support NTP for the semiconductor technology solution roadmap definition • Support NTP/NPI project to develop application on new product • Document the structural issues or BKM and rollout to all sites • Be expert in 1 or more competence and help local team grow • Be able to on-call / shift work in customer environment.
Context Works ASML CS Apps team and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis.
Job Requisites Application Competence Engineer: Support critical apps escalations from local and drive VHV 3rd line to deliver support on time Coordinate and introduce ASML new products to the customer and show on-product benefits Business development support to identify improvement potentials of ASML products to benefit our customer. Engage with ASML D&E and customer R&D team to define the solution roadmap to drive semiconductor technology Support as workstream owner in NTP project to define project plan with customer and execute Document the structural issues or BKM and rollout to all sites Be expert in 1 or more competence and help local team grow Be able to on-call / shift work in customer environment.
Context Works either in Customer Support or in BL Apps (AE, Brion or HMI) and can be located in the field as well as at HQ working on sustaining, NPI or customer projects. Interfaces with project leaders and mostly within own sector or project team. Has skill set of multiple competencies to practically make use of knowledge base to resolve issues that have known solution or deep knowledge of single competency enabling to solve new issues and demonstrate solution direction with own analysis.