ASMLTechnical Trainer
任职要求
University (B.Sc./M.Sc.) in Science & Engineering field (Electrical, Technology, Mechatronics, Chemistry, Materials, Mechanical, and Physics)
Language
EF English language assessment up to Level 12 (B2 and above)
Experience
- Knowledge of technical knowledge development and transfer to user required
- Knowledge of safety and security requirements and procedures required
- Knowledge on higher vocational level of semiconductor technologies (e.g. product design, fabrication, and equipment), combined with relevant experience i…工作职责
ASML – Technical Trainer – Global Training Center China Job Introduction This position is within the Customer Support (CS) Central Services sector. The CS Organization is responsible for the installation, qualification, repair and maintenance of the ASML systems at our customers’ sites and is responsible for the necessary transfer of know-how to the customer. Local Customer Support branches (Field Support) perform these tasks at the customers within their specific region. The training department (aka CS Academy) is the crucial link between the development department and the thousands of colleagues working at customer sites worldwide and engineers in the Netherlands performing this excellent support. The training department develops and delivers technical training through 1000’s of training events yearly worldwide. Most trainees are from the CS sectors and there are also trainees from customer engineer. The training department has training facilities in the Netherlands, China, Taiwan, Korea, Germany, and USA. Job Mission The primary mission is you will give technical training to engineers on several levels: Level 1: Introduction to the machine (functional overview and machine operation) Level 2: Maintenance and Adjustments (major replacements, calibrations) Level 3: Advanced subjects (troubleshooting and diagnostics) Also, within our department you will work in one or more projects supporting the learning needs of our customers. You will drive collaboration with several other departments (e.g. Field CS, Factory, Logistics, Facility, Quality, Security, and Safety). We will need your expertise to translate customer requirements into blended learning training packages as part of training material updates and maintenance. Last but not the least, we expect you to support our instructors/developers/architects from other training centers so that they can perform their responsibilities professionally. Job Requirement Technical knowledge management As a technical trainer you will be responsible for delivering high quality technical training to engineers from the CS sector. You will also be responsible for creating and modifying training solutions for issues escalated from CS engineers in the field. Additionally you will work with our training developers/architects to develop the training content. You will be a member of the CS Academy (~200 employees worldwide managing training business for DUV, APPS, YS, HMI, and EUV). Behavioral - Be a role model for your trainees, colleagues, and customers - Take full ownership for the quality of your training development and delivery - Take immediate action to correct wrongdoing and speak up for pressing matters (e.g. safety & security violation, and quality issue) - Seek for improvement opportunity and drive collaboration with others for tangible result - Build an organized work environment which brings the best learning experience to the trainee - Manage operations tasks to secure training center operations - Maintain and update the training content as key contributor for ASML knowledge and skill transfer to the customer (internal & external) Fit to the role - [Career ambition] Passionate to pursue Knowledge and Learning Management career in semiconductor equipment industry - [Career ambition] Driven to be technical ambassador for AMSL machines and technologies - [Career ambition] Focus on deliver training in the local facility while collaborate with other training centers for departmental priorities (we are a global department iso local department) - [Professional communication] Confident to perform business presentation and public speaking - [Professional communication] Fluent in spoken and written English & Chinese (training development and delivery are in English) - [Customer management] Dialectal skills required to interact with trainee: guiding, engagement, facilitation, and evaluation - [Customer management] Knowledge required to manage customer trainee: content management, Safety and IP rules, and escalation management - [Operational excellence] Collaborate with other training centers to drive training operations standardization - [Operational excellence] Explore new opportunity to add value to our customers and partners - Ability of abstract thinking and conceptual capability - Ability of problem solving technical and operational issues - Able and willing to work in shifts that includes weekends and nights - Able and willing to work overtime (compliance to China labor law) with mutual agreement - Able and willing to work alongside the training machine in the clean-room - Able and willing to engage into domestic and international business travel (~40%) Job Qualification
-Provide professional support and assistance to leadership team for performance and development conversations through workshop and classroom setting -Work with business partners in identifying performance issues, drafting and executing learning strategy, delivering courses in a professional and “Apple” manner -Accountable for work identified in ADDIE model to provide Apple and third party product and service aspect of learning solution for the Retail Contact Center with creative thinking and methodology -Build an association of trust with contact centre management and to update training progress, understand business challenges and performance gaps of teams and individuals -Engage closely with coaches to ensure lessons learned are implemented, and that training needs identified by the coaches are documented and solutions put in place -Collaborate with regional and worldwide learning team members in content development, content maintenance, and developmental projects -Continue to maintain and update extensive knowledge of line of business, and of products and services of Apple brand and third parties, participate in project updates, and facilitate train the trainer sessions to vendor partner -Utilize learning management systems for registration, administration, delivery and evaluation of training -Prepare training facilities, including rooms, equipment and supplies Ensuring the success of training through analysis, reporting and feedback -Support vendors in learning solutions, including training needs identified through change management and business updates -Support Discovery Center as part of learning solution, its hardware and software logistics, including but not limited to content curation and cross-functional group collaboration
1.Training Delivery: a.Deliver professional training sessions, workshops, and webinars to international customers, partners, and internal teams. b.Ensure high-quality instructional delivery and learner engagement. 2.Content Localization & Development: a.Adapt and localize existing Tencent Cloud training content to suit international audiences. b.Collaborate with subject matter experts to continuously update and develop new course materials. 3.Learner Engagement & Support: a.Engage actively with learners to address questions, support practical exercises, and reinforce learning outcomes. b.Provide ongoing guidance and mentoring to learners throughout their training journey. 4.Evaluation & Feedback: a.Gather and analyze participant feedback to continually improve training quality and effectiveness. b.Assist in developing assessments, quizzes, and certification exams to measure learning success.
Job Title: Technical Writing Interm Company: ASML-Brion ASML is the world's leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or chips. Headquartered in Veldhoven, the Netherlands, ASML is traded on Euronext Amsterdam and NASDAQ under the symbol ASML. The ASML division in San Jose, CA, formerly known as Brion Technologies, is a worldwide leader in computational lithography. Brion created the Tachyon Flex platform, a highly accurate and ultra-fast Optical Proximity Correction (OPC) and OPC verification system, which provides unique capabilities that address the interrelated challenges of IC design, photomask creation, and wafer printing for semiconductor manufacturing. Job Mission: ASML Brion is seeking a Technical Writing intern for a position located in the Shenzhen, China office. You must be able to work at least 3 days a week. You will update and maintain documentation in US English for a highly sophisticated engineer and developer audience in the semiconductor industry. Job Description: Write and edit high-quality single-source product documentation authored in DITA XML using Oxygen XML Author, Adobe structured FrameMaker, and Microsoft Word, integrated with the Bluestream XDocs Component Content Management System (CCMS). Publish documentation in PDF using Adobe Acrobat. Coordinate internal reviews of the product documentation. Education: BS/BA degree or above, required in English, Technical Writing, Communication, Software, Computer Science, or other related degree. CET6/TEM4 certificate
Job Title: Technical Writing Interm Company: ASML-Brion ASML is the world's leading provider of lithography systems for the semiconductor industry, manufacturing complex machines that are critical to the production of integrated circuits or chips. Headquartered in Veldhoven, the Netherlands, ASML is traded on Euronext Amsterdam and NASDAQ under the symbol ASML. The ASML division in San Jose, CA, formerly known as Brion Technologies, is a worldwide leader in computational lithography. Brion created the Tachyon Flex platform, a highly accurate and ultra-fast Optical Proximity Correction (OPC) and OPC verification system, which provides unique capabilities that address the interrelated challenges of IC design, photomask creation, and wafer printing for semiconductor manufacturing. Job Mission: ASML Brion is seeking a Technical Writing intern for a position located in the Shenzhen, China office. You must be able to work at least 3 days a week. You will update and maintain documentation in US English for a highly sophisticated engineer and developer audience in the semiconductor industry. Job Description: Write and edit high-quality single-source product documentation authored in DITA XML using Oxygen XML Author, Adobe structured FrameMaker, and Microsoft Word, integrated with the Bluestream XDocs Component Content Management System (CCMS). Publish documentation in PDF using Adobe Acrobat. Coordinate internal reviews of the product documentation. Education: BS/BA degree or above, required in English, Technical Writing, Communication, Software, Computer Science, or other related degree. CET6/TEM4 certificate