ASMLOperation CI expert

About Ant International Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation that enables everyone and every business to thrive. In close collaboration with partners, we support clients of all sizes worldwide to achieve growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking Java Software Engineers to join our Indonesia team. In this role, you will develop and support end-to-end financial solutions for both domestic and cross-border financial services, driving success for our global clients and globalization business. Key Responsibilities Technical Support & Troubleshooting - Provide on-site and remote technical support for financial systems, ensuring minimal downtime and rapid resolution. - Diagnose and resolve Java application, Redis caching, and MySQL database issues, including vulnerabilities and middleware challenges. - Lead containment and remediation efforts for security incidents (e.g., data breaches, unauthorized access). - Perform root cause analysis (RCA) on critical incidents and implement preventive measures. System Maintenance & Optimization - Monitor system performance, review security logs, and conduct regular health checks. - Implement patches, vulnerability management processes, and system hardening for OS/database layers. - Collaborate with development teams to deploy patches, updates, fixes, and hotfixes in production environments. Client Communication & Requirements Handling - Act as the primary technical liaison between clients and Ant teams, ensuring security requirements are aligned with technical solutions. - Advise clients on secure system configuration aligned with industry standards (e.g., PCI-DSS, PDPA). Documentation & Knowledge Sharing - Develop and maintain detailed technical documentation, including incident playbooks, troubleshooting guides, and governance protocols. - Create client-facing materials on security best practices for credit data handling. Compliance & Collaboration - Ensure compliance with cybersecurity regulations and local credit industry requirements (e.g., PDPA, audit trails, access controls). - Conduct periodic security audits and coordinate penetration testing. - Partner with CybersecurityOps teams to implement intrusion detection/prevention systems (IDS/IPS).

3+ years of experience with cloud platform such as AliCloud, Azure, AWS, or GCP. Infrastructure as Code (IaC): Proficiency in tools like Terraform and Cloud Native equivalent services. Proven expertise in CI/CD pipelines with tools like Jenkins, Github. Proficiency in at least one programming language (eg. Go/Python) Hands-on experience with container cluster management. Excellent communication, interpersonal, and presentation skill

• Partners with appropriate stakeholders to determine user requirements for a set of scenarios. • Leads identification of dependencies and the development of design documents for a product, application, service, or platform. • Leads by example and mentors others to produce extensible and maintainable code used across products. • Leverages subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to drive multiple group's project plans, release plans, and work items. • Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. • Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers.

The Role Tesla is currently seeking an application support engineer to join the IT application team in Shanghai, China. The role is responsible for the Tesla Internal software system including HROS,EHS,Billing and AI platform. All of system are Tesla's internally-developed. Responsibilities · Responsible for assigning all HelpDesk and customer inquiries, including technical assistance to best use of application product. · Provides outstanding customer service to Tesla Motors application users. · Work collaboratively with the local and global factory software team to maintain data/system integrity. · Offers a single point of contact and ensures that all application support requests are recorded in a timely, courteous, and accurate manner. · Support and monitor production system. · Escalates issues within the IT department to ensure issues that cannot be addressed at first level are responded to timely, working to maximum uptime for customers. · Perform testing of new development. · Support the product team for application design and improvement · Perform failure analysis, implement immediate containment solutions, and suggest long term solutions. · Develop support tool for operation automation · Follow-up on tickets resolved by internal IT teams to ensure communication to the customer with high degree of satisfaction based on results and level of service. · Design and implement build, deployment, and configuration management.