ASMLGeneralist Mechatronic[stage/handler/IH/AM]

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Generalist 2 analyzes and solves complex technical problems escalated from first line engineers including in-fab support. Identifies pre-existing workarounds and appropriate corrective action plan relative to primary competency. Recognizes structural issues and escalates to stakeholders.

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Generalist 1 builds knowledge to solve complex technical problems escalated from first line engineers including in-fab support. Identifies pre-existing workarounds and recommends appropriate corrective action plan relative to primary competency.

1、负责HR人群项目相关工作，例如Spot Bonus，RTO，包括项目的设计与统筹、组织运营；负责Offsite相关行程、运营的标准化，并协助一部分大规模场次的落地运营； 2、负责ER的处理，中等偏下难度的独立完成，中等偏上难度支持HRBP或合作完成，过程中与公司ER、法务相关团队合作； 3、支持公司COE、HROP、合规、职业道德委员会等职能部门和团队合作的政策培训，包括培训运营支持、意见反馈与提升建议；负责HR人群标准化培训项目相关工作，例如新员工培训，包括内容开发与交付（视情况分为全球线上和非中地区线下；该部分职责非必选）； 4、负责绩效管理中晋升评审相关的流程与组织运营工作，并不断优化流程； 5、负责HR员工离职管理的统筹，例如建立内部离职访谈标准、数据统计库，并进行洞察分析，协助部分团队进行离职访谈； 6、其他零散流程相关的支持，例如竞业协议的签署、合同到期续签、系统权限的梳理、保密协议的签署。

Why join us: Anker Innovations is a global leader in smart charging technologies and a developer of consumer products for the home, car, and mobile life. Founded in 2011, we are committed to shaping the consumer electronics brand in the global marketplace, bringing innovative, technologically savvy leading products to consumers around the world. We've brought our products to 100+ countries and regions with more than 140 million users and a revenue of 2+ billion USD in 2022. Anker Innovations has successfully built Anker, a world-renowned high-end innovative charging brand, and launched intelligent hardware brands such as Eufy, Nebula, and Soundcore to further explore smart charging, smart voice, home security and other categories, bringing leading products with technological charm and 1400+ intellectual property rights to the market, to ensure that our products continue to be popular. Today, we have 4000+ employees in 15 offices across North America, Europe, Australia, Asia, LATAM and the Middle East and the proportion of R&D personnel up to 50%. We are always looking for top talent like you to join us! For more information, please visit: https://us.anker.com/ Location: Onsite at our Bellevue, WA office About the Role: We are seeking an experienced and proactive HR Generalist – Employee Relations to join our team. This role will focus on supporting employees and managers in all aspects of employee relations, ensuring compliance with employment laws, and fostering a positive, inclusive, and high-performance workplace culture. The ideal candidate is someone who thrives in a fast-paced environment, has strong interpersonal and problem-solving skills, and the ability to handle sensitive employee matters. Key Responsibilities: - Serve as the primary point of contact for employee relations matters, providing guidance and coaching to employees and managers. - Manage and resolve workplace issues including performance management, policy interpretation, disciplinary actions, grievances, and conflict resolution. - Conduct thorough and timely investigations into employee concerns, ensuring confidentiality, fairness, and compliance with company policies and employment laws. - Partner with managers on employee performance improvement plans, corrective actions, and development strategies. - Ensure consistent application of company policies and procedures across all levels of the organization. - Support HR programs and initiatives related to employee engagement, retention, DEI, and culture-building. - Stay up to date on employment legislation and HR best practices; recommend changes to policies and processes as needed. - Assist with HR compliance requirements including documentation, reporting, and audits. - Contribute to HR projects such as training sessions, policy development, and organizational development initiatives. - Collaborate with global HR and business teams, effectively managing cross-time zone communication and alignment on employee relations matters.