滴滴国际事业群IBG-策略运营实习生

任职要求

Requirements:
•	Exceptional English communication skills (verbal and written) - ability to engage professionally with customers and internal stakeholders.
•	Strong organizational skills and attention to detail for managing multiple tasks.
•	Basic proficiency in Excel/Google Sheets; familiarity with CRM tools or ticketing systems is a plus.
•	Customer-centric mindset with curiosity to un…

工作职责

Job Description: Operations Intern, User Experience Strategy & Ops
•	Team: Egypt Marketplace
•	Location: Beijing, China or Remote
About the Role:
Get to grips with business realities, uncovering valuable user insights, gaining exposure to a high-performance team and core business operations.
Join Didi EG’s high-caliber operations team as an intern focused on gathering customer insights and supporting day-to-day operational tasks. This role is ideal for a proactive communicator who thrives on interacting with users and contributing to impactful projects.

Key Responsibilities:
•	Conduct customer interviews/surveys with passengers/riders to gather pain-points and feedback on service quality, map accuracy, and overall experience.
•	Support ad-hoc operational tasks, including managing vendors, updating price configurations, etc.
•	Collaborate with cross-functional teams to execute initiatives that enhance user experience.
•	Help coordinate pilot programs or local campaigns, and drive cross-team collaboration to test new features or pricing strategies.