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滴滴Operational Excellence Program Manager(J250416033)

社招全职人力地点:北京状态:招聘

任职要求


* 10+ years’ experience leading global or regional program initiatives and/or process improvement efforts.
* Bachelor's degree required;
* Fluent English communication; Spanish or Portuguese is an added plus;
* Applicable work experience in HR, consulting or operations environment;
* Excellent c…
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工作职责


Process improvement:
* Drives HR operation process definition, improvement, and gap analysis of current/future-state processes in partnership with key internal stakeholders;
* Identifies process gaps along with a root cause analysis of issues and uses data to make fact-based decisions for process improvement;
* Makes process design and development recommendations to standardize, improve, or redesign processes to meet business needs;
* Works with cross functional teams to ensure the development of an efficient and scalable end to end process;
* Coordinates with process owners and technology owners to define technology requirements to support the process deployment;
* Obtains, creates and documents business requirements engaging multiple stakeholders;
* Supports Process Owners in making business decisions relating to system implementation, modification, maintenance, etc.
Project management:
* Creates, manages, and drives regional/cross-country project plans and resources, executing them using appropriate tools and techniques;
* Drives alignment with stakeholders from problem identification through implementation and post-implementation monitoring;
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