西门子Application Engineer
任职要求
The primary purpose is working closely with customers to manage technical engagement that support sales campaigns. Uses professional concepts. Applies company policies and procedures to resolve a variety of issues. Works on problems of moderate scope where analysis of situations or data requires a review of a variety of factors. Normally receives general instructions on routine work, detailed instructions on new projects or a…
工作职责
N/A
Job Description 岗位职责 / Responsibilities 负责客户现场光刻工艺的技术支持，包括工艺开发、优化、参数设定与问题诊断；Provide on-site technical support for lithography processes, including process development, optimization, parameter setup, and issue diagnosis. 深入理解客户产品与制程需求，提供定制化的光刻解决方案；Deeply understand customer products and process requirements to deliver customized lithography solutions. 分析并解决光刻过程中出现的工艺问题，如曝光均匀性、对准精度、CD控制、Overlay误差等；Analyze and resolve lithography-related process issues such as exposure uniformity, alignment accuracy, CD control, and overlay errors. 协助客户进行新产品导入（NPI）过程中的光刻工艺验证与调试；Support customers in lithography process verification and tuning during new product introduction (NPI). 编写并维护技术文档，包括工艺流程、问题分析报告、技术交流材料等；Prepare and maintain technical documentation, including process flows, issue analysis reports, and technical communication materials. 与总部研发、产品、FAE团队协作，推动工艺技术的持续优化与创新；Collaborate with headquarters R&D, product, and FAE teams to drive continuous process improvement and innovation. 跟踪行业最新光刻技术发展趋势，参与内部技术培训与知识分享。Stay updated on the latest industry trends in lithography technology and participate in internal technical training and knowledge sharing.
Field Applications Engineer Intern Job Description: · Provide onsite product application support to customer yield engineering, metrology, and Litho teams. · Develop strong technical relationship with direct customer interface. · Manage product engagement with regular customer review meetings and bringing critical customer requirements to Account Team and RPM (Regional Product Marketing). · The ideal candidate will have excellent communications skills with a passion for problem solving in a pragmatic manner · More importantly feel proud that his/her own developed solutions get adopted and satisfied by customer. · Day-to-day activities includes front-line support at customer site with face-to-face interface as well as email and phone communications, characterizing issues reported, and driving timely solutions feedback to customer. · First line customer engagement role: working with customer daily on e-Beam Inspection & Metrology solution technical development. Drive and monitor ASML eBeam product & solution engagements at customer site. · Project ownership: provide necessary input to RPM project leader to define technical specs and timeline with customer · Bring technical requirements or technical issues to RPM and Account team, with a sense connecting the impact to business. · Weekly reporting and tracking of customer engagement status · On-time reporting/escalation to AT (account team) and RPM upon business critical information/issues · Summarize BKM (best known method) and share within Apps team (extend to WW Apps team)