Epic GamesSolutions Architect (Animation, China)

任职要求

• Hands-on experience using the Unreal Engine in animation projects
• 4+ years in a customer-facing role (e.g., Sales, Support, Training), ideally supervising projects or as a project lead
• 4+ years of experience in Animation
• Extensive experience with Animation software and workflows
• Demonstrated ability to exhibit amazing problem-solving skills daily, vi…

工作职责

• Engage in short-term (weeks to months) consulting engagements with clients, assessing their needs for adoption and success with UE
• Demonstrate the value of the Unreal Engine in solving industry-specific challenges
• Effectively identify customer needs and risks, outlining deliverables and scoping work to address them
• Recommend workflows and optimizations based on industry expertise and best practices. Collaborate well and grow cross-functional relationships to ensure alignment across teams
• Work with Sales and Support to develop effective onboarding plans and assist in implementing them as needed. Partner with technical resources in Support, engaging assistance onsite or remotely when appropriate
• Monitor progress against plans and deliverables, effectively communicating progress and managing scope. Communicate effectively with various stakeholders, both internally and externally, keeping them informed and effectively delivering high-touch support
• In partnership with the learning team, provide mentoring and hands-on training for clients, give live demonstrations, and interact with users at events and festivals