拳头游戏Staff Software Engineer, Services

• Perform on-site installation, maintenance, and repair of system. • Diagnose and troubleshoot technical issues. • Provide technical support and training to customers. • Document service activities and maintain accurate records. • Collaborate with other engineers and support staff to resolve complex issues. • Ensure compliance with safety and quality standards. • Manage and maintain tools and equipment. • Provide feedback to improve product design and functionality. • Assist in the development of service manuals and technical documentation. • Conduct preventive maintenance to minimize equipment downtime. • Respond to emergency service requests in a timely manner. • Maintain a high level of customer satisfaction. • Stay updated with the latest industry trends and technologies. • Participate in training and development programs. • Prepare and submit service reports and documentation. • Coordinate with internal departments and external vendors for the timely delivery of hardware and software systems. • Provide remote support when necessary. • Maintain a professional appearance and demeanor at all times.

About the team The Industrial Energy team designs the eyes, ears, and brains of Tesla’s Energy Storage (Megapack) products. These system boards control the central processing, communications, thermal systems, high voltage safety, and system level components including breakers, contactors, and pyrofuses. The Role The Industrial Energy team is looking for a skilled and motivated individual to support the development, debug and continuous improvement activities of the Megapack PCBAS and factory test infrastructure. This person will serve as a first line of support to trouble-shoot PCBA failures from factory test as well as field returns. They will also perform sustaining activities such as designing in alternate components, cost-downs and design improvements. This person will interface with PCBA vendors and Tesla staff in the supply chain, factory test, field service and design engineering groups, requiring clear and organized communication. Responsibilities • Troubleshoot Megapack PCBA failures and drive corrective actions. • Start to finish design of tester PCBAs to support factory test stations. • Collaborate on the design and improvement of electronics test infrastructure hardware and software. • Support design updates to Megapack PCBAs. • Develop and execute test plans to validate circuit performance.

THE ROLE We're the small, expert team creating the next-generation server-side infrastructure to support the manufacturing and functionality of fleets of Tesla products, and we're looking for seasoned SREs with domain expertise in one or more of: containers, public clouds and cloud-native apps. Today, Tesla owners rely on our services to safely and securely summon their cars with a tap on their mobile phones -- a feature enabled by one of the many over-the-air updates we've delivered to the Tesla vehicle fleet. Tesla engineering relies on our data and analytics platform to make Tesla products better and safer. And, when an owner needs assistance, Tesla service and support rely our applications to understand and respond to the situation. Tomorrow, we will apply fleet learning to dispatch and deliver real-time road conditions to millions of autonomous vehicles and manage distributed energy generation & storage at grid scale. Join us and you will work alongside world-class software and data engineers on some of the newest and most challenging IoT, manufacturing and service engineering problems in the world today. The platform you help us build and automate will be used daily by millions of Tesla owners (and tens of thousands of Tesla employees) to improve and enhance the functionality of our cars, chargers, and batteries worldwide. RESPONSIBILITIES Design and write software that enables rapid prototyping by development teams, while ensuring the highest levels of reliability and availability. Work directly with our factory firmware team to provide highly available factory-facing services. Drive the migration of large-scale, distributed fleet applications towards cloud-native microservices. Influence architectural decisions with focus on security, scalability and high-performance. Automate the build and deployment of infrastructure using Docker, Kubernetes & other orchestration technologies in a hybrid-cloud environment. Setup and maintain monitoring, metrics & reporting systems for fine-grained observability and actionable alerting.

The Role: As a Senior Software Development Engineer - Systems, you will engage with an experienced cross-disciplinary staff to conceive, design, and bring to market innovative developer tools. You will work closely with an internal interdisciplinary team and outside partners to drive key aspects of product definition, execution, and test. You must be responsive, flexible, and able to succeed within an open collaborative peer environment. The ideal candidate has current and extensive experience developing and building Android systems and applications. The candidate understands what the limitations of the platform are and can design and implement additional services or help optimize existing ones to meet the product requirements. The ideal candidate: - Has in-depth expertise working with Android system - Experience on TIF and Android TV related work - Enjoys working side by side with partners, colleagues and teams on tough problems - Is highly effective and thrives in a dynamic environment with multiple, changing priorities - Knows what is important when releasing software to developers and has been through the process from start to finish - Is comfortable with proactive outward communication and technical leadership and never shies away from a challenge A day in the life In a typical day, you work closely with FireTV and FireOS developers, SoC vendors, ODMs, Hardware team, and technical program managers to create new platform features, debugging TIF and TV related issues, and deliver customer loving high quality smart TV products on time.