SupercellRelocation & Family Support Specialist

Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Executes system Upgrade & Installations and Relocations activities that are well-defined and works under close supervision; provides technical support for other CS activities when needed.

This role focuses on managing end-to-end relocation arrangements for employees and assignees, ensuring a seamless transition during international or domestic moves. The specialist will coordinate visa & immigration, temporary accommodation, long-term housing searches, move-ins, and provide lifecycle support to assignees. Additionally, this position involves managing downstream processes such as payroll and tax reporting, collaborating with various stakeholders and vendors, and continuously improving processes to enhance efficiency.

1.As the head of operations, ensure warehouse efficiency, quality, and cost metrics meet expectations by effectively managing daily operations. 2.Collaborate with headquarters and regional functions to implement headquarters' standards for the warehouse, optimizing and improving areas such as staffing, systems, processes, materials, equipment, and layout. 3. Develop and implement warehouse operation plans based on customer needs to guarantee service delivery. 4.According to business demands, devise plans for overseas warehouse relocation, transitions, and construction of new facilities, overseeing projects from start to finish. 5. Monitor major operational risks for overseas warehouses (including third-party operated warehouses), encompassing but not limited to issues such as intellectual property infringement, loss prevention, natural disasters, and political factors, to ensure uninterrupted warehouse operations. 6.Oversee key performance indicators for last-mile services, promptly identify and resolve any issues to enhance merchants' logistics experiences. 1.作为运营的负责人，通过仓库实际运营管理保障仓库的时效、质量及成本指标符合预期 2.通过与总部及国家区域各职能协同，落实总部对仓库的规范要求，对仓库优化改善，包含不限于人员、系统、流程、物料、设备、仓库布局等； 3.根据客户需求，制定、落实仓库运营保障方案 4.根据业务需求，制定海外仓搬仓、转仓、建新仓方案，跟踪实施至项目收尾； 5.监控海外仓（包括所属三方仓）的重大运营风险包含但不限于（侵权、防损、自然灾害，政治因素等），保障仓库的正常运作； 6. 能够兼顾监控尾程核心指标，及时发现问题，解决问题，提升商家物流体验；

Position Overview We are seeking a passionate and experienced Senior Esports Manager – Esports Ecosystem to play a pivotal role in supporting the development and sustainability of our global esports ecosystem. This individual will work closely with regional teams, event organizers, federations, pro organizations, and other partners to grow engagement, visibility, and infrastructure for our esports titles. This is a cross-functional, multi-title role based in Shenzhen for the first year, with the opportunity to relocate to an international market thereafter. The ideal candidate will bring a deep understanding of the esports landscape, strong relationship-building skills, and the ability to navigate complex, multicultural environments. Key Responsibilities Strategic Collaboration Support relationship-building efforts with international esports organizations, including major multi-sport and esports competitions (e.g., Asian Games, Olympic Esports Games, Esports World Cup). Coordinate with internal stakeholders to ensure alignment on global esports goals and initiatives. Ecosystem Support & Advocacy Assist regional publishing and esports teams in engaging with governments and esports federations to foster ecosystem development. Provide guidance on best practices for grassroots and semi-professional development in local markets. Pro Team & Content Support Collaborate with professional esports organizations to co-create high-quality content and storytelling that resonates with global audiences. Facilitate joint promotional campaigns that create mutual value for Level Infinite and our partners. Business Opportunity Exploration Identify and evaluate emerging business opportunities related to esports partnerships, content licensing, event collaborations, and brand integrations. Provide insights on regional market dynamics and support the creation of sustainable ecosystem models. Cross-Title & Cross-Functional Collaboration Work across multiple titles published by Level Infinite, adapting strategies to fit the needs of different game genres and competitive formats. Liaise with internal departments such as marketing, publishing, operations, and legal to ensure smooth execution of esports initiatives. Work Location: China-Shenzhen