菜鸟菜鸟-俄罗斯COE HRG-莫斯科
任职要求
1. University degree or above, major in 5 years working experience in human resources； 2. Familiar with HR process system, rich experience in recruitment/performance management/employee relations/organizational development, experience in multinational logistics industry recruitment is preferred; 3. Strong logical thinking and data analysis, able to deal with complex problems independently, active learning, good resistance to pressure, able to drive and get results; 4. Good communication, cooperation and coordination skills, HR project management experience is preferred; 5. Excellent oral and written English skills, skilfully using English as working language, working experience in multinational/cross-cultural environment is preferred. Fluent Mandarin is preferred.
工作职责
1. Business Partner: Understand business strategies, analyze, plan and keep upgrading organization to support business growth; With good business sense, improve labor cost-saving and efficiency ; take initiative to communicate effectively with management team, line supervisors and employees in various forms to ensure the effective transmission of information between different levels. 2. Recruiting: sourcing talent to meet business development needs. Sourcing suitable agency to gain blue collar labors. 3. Organizational Development: In clear direction, provide effective solutions through the combination of a variety of tools, such as talent review, recruiting, training, performance review, compensation and benefits, employee relations, etc. 4. Manage and coordinate on site, participate in conflict solving or abnormal events in time, Create positive, cohesive working atmosphere. 5. Organization Culture: With Cainiao's feature and diversity, build up cross-cultural teams with high morale .
1、熟悉物流仓储全流程，能够深度了解并参与业务，基于业务理解建立全过程、闭环式经营分析体系，并进行风险把控，防范经营风险； 2、基于业务现状，与业务对焦打法、方向，对业务发展做出合理判断和趋势预测，规划年度预算，并根据实际业务趋势对月度的规模、成本等项目进行滚动预测； 3、定期出具经营分析周报、月报和专题分析，并形成分析报告，提供建设性、创新性的财务建议，并由财务牵头形成系统性的解决方案并推进业务部门实施落地； 4、负责成本管控，制定有效的成本管控体系，并协调推动各业务部门进行改善，对全流程业务成本管控结果负责； 5、熟悉并梳理财务标准流程，规避经营风险及提升业、财沟通效率。
岗位职责： 1.一线用户体验管理，包括服务前台、呼叫中心坐席、第三方代理的培训与管理，对区域用户满意度负责； 2.呼叫中心、在线、VOC等客服板块的数据分析和运营规划，输出海外客户体验考核策略； 3. 基于各个渠道的消费者声音，挖掘用户需求和痛点，输出业务流程标准和服务SOP； 4.快速响应用户，跟踪解决用户的需求，提升客户满意度。
1.To take responsibility of IC Entry Review and statutory report 2.Ensure the monthly/quarterly/yearly closing and financial reporting package timely &accurately 3. Review reconciliation of accounting records with operation date and organize corrective measures if necessary 4 to take lead in finance related project to meet the requirement of reporting and business needs ,such as M&A.etc 5 .to coordinate with local and global functions for any local accounting issues if needed 6. be responsibility for the monthly tax reporting ,planning ,analysis ,dealing with tax bureau and government meeting or inspection; 7 Implement & monitor the internal control process ,identify tax influence and provide solution; 8.be responsible for internal /external audit 9 ensure compliance of financial policies and approval level on all types of spending and expenses 10. Budgeting ; Leads and manages the annual budget process by preparing and presenting and budgets through proactive collaboration with the management team 11 Managing due diligence process from finance point of view 12 Managing treasury part: cashflow forecast, deposits, currency control (made by another employee, need to manage his work
职位概述 作为安克创新东北欧部门的核心成员，您将负责俄罗斯电商业务从0到1的全链条开拓与运营管理。本岗位需承接业务计划（BP）目标，制定并落地业务拓展策略，同时招聘带教团队，持续开拓Ozon、Wildberries等新平台及创新业务模式。我们寻找富有开创精神、敢于创新、勇于挑战未知的业务领导者，助力公司抢占俄罗斯市场高地。 核心职责 1. 业务战略与落地执行 - 承接并实现俄罗斯电商业务的年度BP目标，制定详细的业务拓展规划（包括市场进入、销售增长和利润目标），并负责端到端落地执行。 - 从零起步搭建俄罗斯电商运营体系，包括新品或新品类的操盘（如选品、定价、促销策略），确保业务快速起量并实现可持续增长。 - 持续开拓新兴电商平台（如Ozon、Wildberries）和创新业务模式，探索新渠道机会，以提升市场份额。 2. 团队建设与人才培养 - 负责从零组建俄罗斯业务团队，包括招聘、面试和选拔新成员；提供专业辅导和带教，培养团队实操能力（如销售运营技巧和新品操盘经验）。 - 建立团队绩效管理体系，激励成员达成目标，营造高绩效、创新型团队文化。 3. 跨部门协同与运营优化 - 与GTM（Go-To-Market）、MKT（Marketing）、供应链等协同部门密切配合，确保业务策略无缝衔接（如联合制定市场推广计划、优化产品上市流程）。 - 监控俄罗斯市场动态和竞品动向，优化销售运营流程（如库存管理、订单履约），提升用户转化率和业务效率。 4. 出差与本地化支持 - 定期出差至俄罗斯办公室（预计频率：每季度1-2次或根据业务需求），实地指导业务开展，解决本地化挑战。