字节跳动People产品解决方案专家-集团信息系统

1. Achieve warehouse performance objectives, in particular by establishing warehouse on-the-floor operation excellence daily management methods; define cost saving, productivity and service level improvement opportunities, measure performance, analyze opportunities, improve and control performance, constantly aim to reach the ultimate goal to establish outstanding customer satisfaction, speed inbound to outbound cycle time and eliminate errors 2. Maintain receiving, warehousing, and outbound operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures. 3. Communicate closely with internal and external warehouse customers, report to management and to group internal stakeholders 4. Comply with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions. 5. Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols. 6. Maintain physical condition of warehouse by planning and implementing new design layouts including automated sorting machinery; inspecting equipment; issuing work orders for repair and requisitions for replacement. 7. Achieve financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions, report to Management 8. Maintain warehouse staff by recruiting, selecting, orienting, and training employees. 9. Maintain warehouse staff job results by coaching, counselling, and disciplining employees; planning, monitoring, and appraising job results. 10. Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 11. Contribute to North America BU level projects with the certain effort as needed.

Key Responsibilities (but not limited to): • Your main responsibility will be building long term strategic partnerships with international brands and sellers, and ensuring their success once onboarded. You will be expected to drive customer pitching; taking part in RFIs & RFQs, as well as developing tailored pricing for E2E supply chain solutions to drive successful sales conversions. • You will responsible for working with Lazada Regional platform team for joint BD and development commercial-logistics join programs to improve the competitiveness of Fulfilled-by-Lazada solution and increase overall stickiness of brands/sellers with Lazada • You will be responsible for closely monitoring the operational performance of our key strategic partners, conduct regular quarterly or monthly business reviews to optimise performance, and drive strategic road mapping as part of deepening the partnership. • You will be expected to contribute towards improving sales operations efficiencies by collaborating closely with local country teams to improve performance tracking and governance, sharing and implementation of best practices. Ultimately this should drive greater sales effectiveness and pipeline conversions regionally across our key markets in Southeast Asia.

• Defining the strategy for the category, growing assortment, seller and sale revenue, adapting strategy to local specificities and sharing best practices across the six Lazada countries • Identifying growth opportunities based on customer insights • Ensuring implementation of the strategy, working through the country teams on the ground (defining KPIs, setting targets,following up with the teams) • Driving implementation of marketing and merchandising • Identifying and developing projects to enhance both customer and seller experience for respective category • Enabling sellers • Leading and developing category management capability in both the region and country teams

Alibaba International Digital Commerce is looking for a Business Operations & Partnerships, Manager/ Senior Manager to drive the adoption and growth of Buy Now Pay Later (BNPL) product. As part of the Alibaba International Digital Commercial Digital Credit Team, you will be responsible for the continued business growth of BNPL and the main person in charge in the markets. This position is based in Hangzhou, China. • Manage the entire chain of business operations from product development plans, campaign management, marketing and partnership collaboration with internal stakeholders with cross function teams such as product, technology, legal, finance, compliance, marketing, credit risk and customer service within Aliexpress. • Work with our partner(s) to drive the adoption and growth of BNPL in Mexico and Brazil with good understanding of the fintech/ lending scenes regionally or globally. • Contribute and influence the product roadmap together with our product development and technology team to improve overall user experience, develop product features and product operational tools to improve the overall product user conversions and experience. • A data expert with the ability to analyse and report key business metrics that will have a strong influence on business decisions. • Deep understanding of marketing conversation funnel and user behaviour metrics with the ability to analyse current user retention, traffic to create meaningful and impactful campaigns to educate and convert Aliexpress BNPL users. • Role also entails day to day operation managements from external alignment and communications with partners, promotion campaigns management, UAT, product roadmap planning, reporting and budget management.