饿了么饿了么-大物流经理-北京
任职要求
1、统招本科及以上学历; 2、3年以上物流配送行业运营管理经验,有即时配送或电商物流背景者优先; 3、具备较强的业务学习能力和数据分析能力,能够通过数据驱动决策和改进; 4、优秀的沟通协调能力和团队协作精神,善于调动多方资源推动项目实施; 5、逻辑清晰,条理性强,具有良好的抗压能力和执行力;
工作职责
1、负责青岛不分区域物流履约管理,确保公司各项规章制度落地执行,按时完成上级领导下达的工作任务 2、对所辖区域的运力规划及服务质量负责,制定并优化运力管理方案 3、与代理商紧密合作,对配送站点进行精细化管理,提升运营效率和服务水平 4、协同其他部门做好供需平衡沟通,保障运力资源的有效配置及快速响应
1、负责蜂鸟体系配送内团队的运力数据运营,包括超时、差评、异常等数据; 2、负责区域内产能和运力规划,包括加盟商团队商圈管理等; 3、协助加盟商组建和管理团队,辅导和监督加盟商做好团队的管理工作; 4、给加盟商团队成员有效的培训和辅导; 5、负责所辖区域内运力人员的管理工作,包括人员招聘、人员培养等;
1.面向区域交付项目提供一站式物流服务,管理物流履行能力,确保货物安全、及时、准确到达客户; Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately. 2.面向内外部客户,进行日常物流履行业务沟通,对于客户需求给出物流解决方案; Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers' needs. 3.通过对各个物流节点进行分析,细化作业流程,持续优化物流模式,提升运营效率;针对一线物流服务履行中的痛点提供更优的解决方案,降本增效,提高客户满意度; Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service. 4.负责本地的供应商资源收集和整合,评估供应商能力,建立供应商资源池; Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources. 5.管理物流供应商的日常运作和绩效,包括绩效管理、服务质量管理等; Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc. 6.建立仓储及运输标准化体系,推动其顺利运行、培训及实施;通过对仓储配送环节的发货时效及服务质量进行系统性优化,提升运营效率; Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution. 7.跟踪服务质量问题改进及排除,利用系统数字化工具丰富物流运作的监控及分析手段,提高对配送过程中风险及漏洞的识别能力,持续更新物流标准作业流程及制度,优化作业流程,提升配送服务体验。 Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience.
1.面向区域交付项目提供一站式物流服务,管理物流履行能力,确保货物安全、及时、准确到达客户; Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately. 2.面向内外部客户,进行日常物流履行业务沟通,对于客户需求给出物流解决方案; Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers' needs. 3.通过对各个物流节点进行分析,细化作业流程,持续优化物流模式,提升运营效率;针对一线物流服务履行中的痛点提供更优的解决方案,降本增效,提高客户满意度; Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service. 4.负责本地的供应商资源收集和整合,评估供应商能力,建立供应商资源池; Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources. 5.管理物流供应商的日常运作和绩效,包括绩效管理、服务质量管理等; Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc. 6.建立仓储及运输标准化体系,推动其顺利运行、培训及实施;通过对仓储配送环节的发货时效及服务质量进行系统性优化,提升运营效率; Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution. 7.跟踪服务质量问题改进及排除,利用系统数字化工具丰富物流运作的监控及分析手段,提高对配送过程中风险及漏洞的识别能力,持续更新物流标准作业流程及制度,优化作业流程,提升配送服务体验。 Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience.
1.面向区域交付项目提供一站式物流服务,管理物流履行能力,确保货物安全、及时、准确到达客户; 2.面向内外部客户,进行日常物流履行业务沟通,对于客户需求给出物流解决方案; 3.通过对各个物流节点进行分析,细化作业流程,持续优化物流模式,提升运营效率;针对一线物流服务履行中的痛点提供更优的解决方案,降本增效,提高客户满意度; 4.负责本地的供应商资源收集和整合,评估供应商能力,建立供应商资源池; 5.管理物流供应商的日常运作和绩效,包括绩效管理、服务质量管理等; 6.建立仓储及运输标准化体系,推动其顺利运行、培训及实施;通过对仓储配送环节的发货时效及服务质量进行系统性优化,提升运营效率; 7.跟踪服务质量问题改进及排除,利用系统数字化工具丰富物流运作的监控及分析手段,提高对配送过程中风险及漏洞的识别能力,持续更新物流标准作业流程及制度,优化作业流程,提升配送服务体验。 1.Accountable for regional delivery projects with one-stop logistics services, manage warehouse performance and storage capacity are needed, to ensure that goods delivery to customers safely, timely and accurately. 2.Interface with internal and external customers to maintain communication in terms of logistics delivery service, providing warehousing solutions to meet customers' needs. 3.Reduce cost and increase efficiency while improve customer satisfaction by analyzing on each logistics nodes, refine operation process, to continuously optimize logistics model and delivery better solution for the pain points of front-line logistics service. 4.Responsible for the sourcing of logistics vendor, establishing vendor resource pool after research and evaluation on local logistics resources. 5.Responsible for the supervision on daily operation and performance of logistics suppliers, including performance evaluation, service level management, etc. 6.Assist in the establishment of warehousing standardized measurement system, promote to launch it accordingly with proper training and implementation, improve operational efficiency via systematical optimization on the delivery timeliness and service quality on warehousing and distribution. 7.Track on service quality issue to improve and troubleshooting, enrich the supervising and analyzing method on logistics operation by utilizing system digitalization tools, improve the ability to identify the risk and loophole within deliver process, continually update the logistics standard operation process and policy, optimize the operation process, enhance the delivery service experience.