阿里巴巴商业智能-LAZADA-Decision support(经营分析)BI-杭州
任职要求
职位描述 1、本科及以上学历,统计学、信息管理、计算机科学或相关专业。 2、3年以上BI或数据分析经验,熟悉SQL、Excel和至少一种BI工具(如Tableau、Power BI等)。 3、具备良好的业务理解能…
工作职责
集团描述:阿里国际数字商业集团,是阿里巴巴集团的核心且快速增长的业务。 契合国家“一带一路”的战略方向,在国际化的大蓝海赛道上高速驰骋,连续多年收入增长在30%以上。旗下业务覆盖近200个国家、市场,服务于4亿的全球消费者,囊括跨境电商、本地电商、B2B、O2O零售、供应链网络等多元化的业务形态,在全球近30个国家与地区设置办公地点,拥有超过20种不同国籍的员工。 LAZADA创立于2012年,隶属于阿里国际,是东南亚领先的电子商务平台之一,主要服务市场包括印度尼西亚、马来西亚、菲律宾、新加坡、泰国和越南六个国家。LAZADA不仅为消费者提供来自于东南亚中小企业和国际品牌的丰富多样的产品,也运营东南亚地区领先的电商物流网络之一,为消费者和商家提供可靠、优质和便捷的物流服务。Lazada的目标是到2030年服务3亿消费者,并成为东南亚品牌和卖家实现数字化转型的最佳选择。 部门描述:商业智能部是商业分析与决策支持部门,我们依托于阿里国际集团的全球化大数据以及阿里多年的商业分析经验沉淀,拥有来自于互联网、咨询、投资、传统行业等多元化背景的团队,产生多视角、全方位的立体洞察,支持集团以及各事业部与职能部门管理者的关键决策。 部门定位:我们深入业务,通过有智慧的数据洞察, 紧密结合的业务场景,实现从宏观市场到微观战术的商业分析与判断,为决策层提供关键数据洞察、核心策略参考、支持主要的各项决策制定与优化,达到数据驱动业务的完美实践。 【岗位职责】 1、内部经营分析:基于业务目标及商业模式,搭建全面、准确、客观的指标体系和监控框架。同时基于业务监控体系,清晰洞察业务全局和定位业务问题; 2、通过分析报告或专题研究等形式,对业务问题进行深入分析,为平台机制、行业/商家策略、产品方向、资源投入策略等业务决策提供数据和分析支撑,输出经营管理建议,协助达成业务目标并提升效率; 3、将监控体系及分析方法逐步总结沉淀,抽象、提炼数据产品需求,与产品、商业智能分析等相关团队开展跨部门合作并推动数据产品的落地; 4、市场研究及分析:关注跨境电商赛道动态,分析和跟踪业内玩家的业务动作和表现,输出行业分析洞察报告。
Department Introduction Keeta is an independent brand under Meituan, a leading global food delivery platform, with the mission of "helping everyone eat better and live better." Leveraging Meituan's 15 years of experience in the Chinese market in terms of technology and operations, we are leading the innovation and development of global on-demand food and goods delivery services. Since its founding in 2023, Keeta has been deeply rooted in the community and committed to creating value. We provide users with a reliable food delivery experience, help restaurants improve operational efficiency through smart technology, and offer comprehensive safety measures while expanding income streams for our riders. Based on this philosophy of mutual benefit and shared growth, our business has steadily expanded from Hong Kong to the Middle East and Brazil, and continues to grow globally. Job Responsibilities 1. Assist the sales team of major Brazilian clients in achieving their sales targets, providing sales and operational support; 2. Follow up on customer needs, assist chain merchants in handling financial reconciliation data organization, problem customer service work order statistics, monthly/quarterly reports and other related tasks, resolve customer problems and complaints in a timely manner, and maintain customer relationships; 3. Assist the sales team in conducting market research and competitive analysis in Brazil, support business data reporting, and provide support for sales strategies; 4. Participate in the planning and execution of business incentives and activities, asset management, expense statistics and reimbursement, office supplies procurement and other sales team support work, and assist in material procurement and inventory management; 5. Create a positive team atmosphere and working environment, and organize various team-building activities within the team. What You'll Do: 1.Support the Brazil Key Account Sales Team in achieving sales targets by providing sales and operational assistance. 2.Follow up on client needs, assist chain merchants with financial reconciliation data organization, customer service ticket tracking, and monthly/quarterly reporting; promptly resolve client issues and complaints to maintain strong customer relationships. 3.Assist the sales team with market research and competitive analysis in Brazil; support business data reporting to inform sales strategies. 4.Participate in the planning and execution of sales incentives and events, asset management, expense tracking and reimbursement, office supply procurement; assist with material purchasing and inventory management. 5.Foster a positive team atmosphere and work environment by organizing internal team-building activities.
Context The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer 2 executes regular and irregular maintenance activities with considerable independency and under limited supervision. Handles defined and regular problems/maintanance on a machine, either independently or through escalation without supervision.