阿里巴巴Lazada eLogistics-Fulfillment commercial strategy manager-Bangkok/Kuala Lumpur

1.As the head of operations, ensure warehouse efficiency, quality, and cost metrics meet expectations by effectively managing daily operations. 2.Collaborate with headquarters and regional functions to implement headquarters' standards for the warehouse, optimizing and improving areas such as staffing, systems, processes, materials, equipment, and layout. 3. Develop and implement warehouse operation plans based on customer needs to guarantee service delivery. 4.According to business demands, devise plans for overseas warehouse relocation, transitions, and construction of new facilities, overseeing projects from start to finish. 5. Monitor major operational risks for overseas warehouses (including third-party operated warehouses), encompassing but not limited to issues such as intellectual property infringement, loss prevention, natural disasters, and political factors, to ensure uninterrupted warehouse operations. 6.Oversee key performance indicators for last-mile services, promptly identify and resolve any issues to enhance merchants' logistics experiences. 1.作为运营的负责人，通过仓库实际运营管理保障仓库的时效、质量及成本指标符合预期 2.通过与总部及国家区域各职能协同，落实总部对仓库的规范要求，对仓库优化改善，包含不限于人员、系统、流程、物料、设备、仓库布局等； 3.根据客户需求，制定、落实仓库运营保障方案 4.根据业务需求，制定海外仓搬仓、转仓、建新仓方案，跟踪实施至项目收尾； 5.监控海外仓（包括所属三方仓）的重大运营风险包含但不限于（侵权、防损、自然灾害，政治因素等），保障仓库的正常运作； 6. 能够兼顾监控尾程核心指标，及时发现问题，解决问题，提升商家物流体验；

1. Responsible for the data subject rights request fulfilment, data breach incident handling and reporting, third party vendor assessment and review of contract terms on data and privacy. 2. Maintain data protection and privacy related policies, guidelines, standards; lead the privacy risk assessments; and drive data protection initiatives to mitigate privacy risks. 3. Act as a subject matter expert, provide advice to all related internal stakeholders on data protection and privacy, help them understand the risks associated and solve their problems. 4. Lead the privacy related audit or certificate programmes, including DPTM, CBPR, EU COC, etc. 5. Build and maintain strong relationships with internal and external stakeholders, in particular with business teams, to work on projects related to compliance with data protection and privacy laws. 6. Manage tools/systems to assist internal data protection and privacy related processes. 7. Develop and deliver data protection and privacy trainings to internal teams. 8. Keep abreast of new laws and regulations, as well as technology trends, assess impacts and risks and report to management and leadership.

1. Drive the full sales cycle, from early business opportunities to negotiation to close, with a focus on meeting or exceeding sales targets. 2. Develop and maintain a deep understanding of our Logistics Technology solutions to effectively communicate benefits and value proposition to potential clients. 3. Build and maintain relationships with key decision-makers in potential customer organizations to understand their needs and challenges. 4. Collaborate with technical team to present and demo our solutions and deliver pre-sale designed solutions. 5. Deliver accurate sales forecasts and maintain a robust pipeline of opportunities in our CRM system. 6. Develop and support Channel Partners. 7. Identify, develop, and manage, strategic accounts. 8. Formulate and implement comprehensive sales strategies. This may include conducting market research and competitive analysis to identify opportunities and challenges, setting clear sales objectives, devising action plans and timelines. 9. Occasional travel to client site and trade shows in and out of the country are needed.

1、Design multi-objective optimization strategies adapting to business phases (e.g., prioritizing fulfillment experience with cost constraints in early stages) to enhance rider efficiency and maintain SLA competitiveness.根据不同业务发展阶段进行多目标优化设计，如初期以履约体验为核心目标、成本为约束条件，持续提升骑手工作效率与保证SLA具备市场竞争力 2、Lead Middle East fulfillment solutions by developing country-specific strategies based on local SLAs, validating through experiments, and scaling successful models across regions.主导中东地区履约解决方案设计，针对不同国家市场环境及SLA需求制定差异化策略，通过实验设计验证方案有效性，关注标准 化能力建设，推动成功模式跨区域推广 3、Manage timeliness metrics including rider assessment systems and load balancing, designing incentive rules to ensure cost-effective, user-perceivable delivery performance.负责时效类指标管理，包括骑手考核体系搭建与负载均衡优化，重点设计时效考核奖惩规则以确保成本约束下时效类指标具备市场竞争力，且用户有感知 4、Optimize rider app interactions by translating complex strategies into actionable guidance, reducing cognitive load through intuitive interfaces.设计骑手端交互展示策略，将复杂策略指令转化为骑手执行的行为指引，通过App界面优化持续降低骑手理解成本与操作门槛