阿里巴巴LAZADA-UX/UI设计师-电商金融支付业务-杭州
任职要求
TECHNICAL EXPERIENCE & SKILLS: Candidates should possess exceptional design sense and skills, able to demonstrate user-centred design principles and practices that consistently delivers solutions with a pleasant, seamless User Experience to our end-users. ● A portfolio with projects showcasing: ○ (1) well-crafted interaction & usability solutions that balance and resolve competing Product, User, and Tech requirements. ○ (2) understanding and use of Figma-based Design Systems. ● Familiarity using & contributing to Component & Style Libraries in a scaled and distributed design team. Figma preferred. ● Figma-specific skills. You'll be expected to go through a live whiteboarding test to showcase these skills. ○ (1) Demonstrate ability to construct high-quality, production-ready screens using best practices in auto-layout & constraints to control spacing and resizing behaviour. ○ (2) Have actual experience in using and applying Master Compone…
工作职责
You'll be joining the Lazada Pay team with extensive portfolio covering various Business Domains: Payments, Wallet, PayLater, Loans, Insurance, Digital Goods, Travel and more. 您将加入Lazada支付团队，负责覆盖支付、数字钱包、先享后付（PayLater）、贷款、保险、虚拟商品、旅行等多元化业务领域。 YOU CAN EXPECT TO BE 1) A Strategic Influencer, Pragmatic Do-er: Engage with customers and stakeholders to balance various objectives while maintaining user-centric design. Support product teams in discovery stages and define requirements using journey maps, information architecture, task flows, and user flows. Collaborate with product managers to fuel product roadmaps and prioritize new features, informed by UX perspectives. Transform abstract concepts into reality through teamwork with software architects and engineers. 2) A Savvy Operator in a Fast-Paced Environment: Manage ambiguity and navigate diverse stakeholder opinions to find suitable solutions. Deliver high-quality, compliant designs quickly, adapting to the iterative design process. Evolve the Design System by maintaining UX/UI standards and ensuring consistency across digital products. Provide guidance on UX/UI best practices across teams. KEY RESPONSIBILITIES 1) Lead Design Mastery: Build impactful partnerships with various stakeholders and navigate complex corporate dynamics. Engage in hands-on design processes from service to interaction design, adhering to Scrum/Agile methodologies. Incorporate industry best practices to create engaging user experiences and validate concepts with data. 2) Stakeholder Management & Design Advocacy: Communicate design clearly at all organizational levels and foster supportive relationships. Educate stakeholders on leveraging UED expertise to maximize project impact. Manage multiple projects and expectations in a fast-paced environment to provide focus for the team. 3) Independence & Ownership in Design Projects: Organise and prioritise design requirements in alignment with strategic roadmaps. Foster collaboration through discussions/workshops with stakeholders for alignment. Visualise complex concepts simply, facilitating effective communication with Product, Engineering, and Operations teams. Apply Design Thinking to convert customer needs into effective prototypes. 4) Team Contribution to DS: Drive discussions to unify and improve design components/style libraries across domains. Advocate for proper use of design system guidelines and support ongoing design system improvements by gathering feedback and tracking usage impact. 核心职责 1. 主导设计专业实践 -与多元利益相关方建立深度合作，驾驭复杂组织关系； -全程参与设计实施（从服务设计到交互设计），遵循Scrum/敏捷开发方法； -融合行业最佳实践打造高参与度用户体验，并通过数据验证设计概念。 2. 利益相关方管理与设计赋能 -向各层级清晰传递设计价值，构建支持性合作关系网络； -引导业务方善用UED专业资源，最大化项目影响力； -在快节奏环境中管理多项目优先级，为团队提供明确聚焦方向。 3. 独立主导设计项目 -根据战略路线图梳理并优先处理设计需求； -通过研讨会等形式推动跨团队协作共识； -将复杂概念可视化简化为可执行方案，促进与产品、技术、运营团队高效沟通； -运用设计思维（Design Thinking）将用户需求转化为高保真原型。 4. 设计系统共建 -推动跨业务域设计组件/样式库的统一与优化； -倡导设计系统规范的正确应用，通过反馈收集与影响追踪持续完善系统。
Responsibilities: 1. Responsible for the UX UI design of Lazada's B-side business, participated in the exploration of forward-looking product design schemes, from design strategy, design execution to design implementation. 2. Participate in the communication and construction of business products, be able to quickly understand business needs, have global design thinking, and formulate business design objectives and corresponding design solutions 3. Can independently promote and complete high-quality project design output, pay attention to user feedback and data feedback, continue to track and pay attention to online products, promote the iterative optimization of product experience, and conduct design methodology precipitation and effect review 4. Participate in the formulation and implementation of the design system to achieve product consistency in user experience. 1.负责Lazada B端业务的UX UI 设计工作，参与产品设计前瞻性方案探索，从设计策略、设计执行到推动设计落地。 2. 参与业务产品的沟通与建设，能够快速理解业务需求，有全局设计思维，制定业务的设计目标与对应的设计解决方案 3. 可独立推动和完成项目的设计高质量产出，注重用户反馈和数据反馈，能够持续跟踪和关注上线产品，推进产品体验的迭代优化，并进行设计方法论沉淀和效果复盘 4. 参与对设计系统的制定和实施，实现产品在用户体验上的一致性。
1、深度理解目标客户（跨境卖家、品牌商、物流服务商）的业务流程、核心痛点（如库存管理、订单履约时效、成本控制、多平台对接、退换货处理）及消费者的需求； 2、与销售、客服、运营团队紧密合作，收集并分析用户反馈、业务数据，识别产品改进机会； 3、将复杂的业务需求和用户痛点转化为清晰、可执行的产品需求文档（PRD）、用户故事（User Stories）和原型设计（与UX/UI设计师协作）； 4、主导设计和落地多平台/多渠道订单自动接入与统一管理的OMS系统，作为商家ERP，电商平台，仓库作业，尾程对接，计费结算等系统的枢纽；
深度理解目标客户（跨境卖家、品牌商、物流服务商）的业务流程、核心痛点（如库存管理、订单履约时效、成本控制、多平台对接、退换货处理）及消费者的需求； 与销售、客服、运营团队紧密合作，收集并分析用户反馈、业务数据，识别产品改进机会； 将复杂的业务需求和用户痛点转化为清晰、可执行的产品需求文档（PRD）、用户故事（User Stories）和原型设计（与UX/UI设计师协作）； 主导设计和落地多平台/多渠道订单自动接入与统一管理的OMS系统，作为商家ERP，电商平台，仓库作业，尾程对接，计费结算等系统的枢纽；
1、负责快手电商商城业务线的体验设计工作，全流程参与设计策略探索到设计方案落地； 2、能独立负责业务对接、策略制定、设计输出、落地跟进等工作，确保产品的易用性和界面设计品质，对落地效果有高标准的追求； 3、基于数据反馈、用研结论、行业实践，发掘用户诉求和痛点，提出方案，为业务带来启发和增值，并沉淀成为可持续运作的经验； 4、关注产品设计趋势，关注行业趋势及用户需求，乐于探索创新及沉淀。