阿里巴巴全球速卖通事业部(AliExpress)-用户运营-WhatsApp&ChatApp渠道运营－杭州

1、产品运营策略制定与执行： 负责手游加速器产品的全生命周期运营，制定用户增长、留存、付费转化等核心目标及策略。 基于用户行为数据分析和用户反馈，优化产品功能（如节点稳定性、延迟率、兼容性等），提升用户体验与口碑。 设计并落地运营活动（地区性促销活动、游戏合作活动等），提升品牌影响力。 2、用户增长与生态建设 制定精准拉新策略，联合其他增长部门，通过渠道投放（UA/KOL/SEO等）实现用户规模增长。 管理用户社群（Discord/WhatsApp/Telegram等），策划社群活动，提升产品口碑与评分。 3、市场合作与资源整合 拓展手游行业资源，与游戏厂商等建立合作，推动产品功能嵌入或联合营销。 监测竞品动态及行业趋势，输出差异化运营方案。 4、数据驱动与商业化探索。 建立数据监控体系，分析用户路径、付费行为、流失原因等关键指标，驱动运营决策。

创意文案创作 1. 负责当地市场各类营销文案的创意撰写，包括但不限于社交媒体文案、广告文案、活动文案、视频脚本等 2. 根据品牌调性及营销目标，创作符合当地用户偏好的创意内容 本地化内容优化 1. 将品牌核心信息转化为符合当地文化语境和语言习惯的创意表达 2. 结合当地热点、流行语和用户习惯，持续优化文案效果 跨平台内容策划 1. 针对不同平台特性（如Instagram、TikTok、WhatsApp等）制定差异化的文案策略 2. 参与内容创意脑暴，提供创新性的传播思路 数据分析与优化 1. 跟踪文案传播效果，通过数据分析持续优化文案策略 2. 定期输出文案效果报告，提出改进建议 Creative Copywriting 1. Responsible for crafting creative marketing copy for the local market, including but not limited to social media posts, advertising copy, campaign content, and video scripts. 2. Develop creative content that aligns with brand tone and marketing objectives while catering to local user preferences. Localized Content Optimization 1. Translate core brand messages into creative expressions that fit the local cultural context and language nuances. 2. Continuously optimize copy effectiveness by incorporating local trends, popular expressions, and user habits. Cross-Platform Content Planning 1. Develop differentiated copy strategies tailored to the characteristics of various platforms (e.g., Instagram, TikTok, WhatsApp). 2. Participate in creative brainstorming sessions and contribute innovative ideas for communication strategies. Data Analysis & Optimization 1. Track copy performance and continuously refine strategies through data analysis. 2. Regularly produce performance reports and provide actionable recommendations for improvement.

1. 营销活动策略：基于当地用户洞察，节点/热点特征，挖掘外卖业务增长机会点，制定外卖C端平台营销活动策略与整合营销日历（月度），包含大促活动、节日营销、裂变活动、KOL联动等。 2. 营销活动运营：纵向包含营销活动主题创意、营销玩法设计、页面搭建执行、补贴供给招商策略牵引等；横向协同公共关系&品牌传播策略、商家供给策略、各部门补贴策略。为流量曝光、交易增长、补贴效率结果负责。 3. 本地化运营：结合当地文化热点、用户习惯及节日节点（如狂欢节、黑五），设计符合本地偏好的活动内容。 4. 挖掘营销增长机会点：在外卖消费场景和本地特色人群圈层中，联动KA、合作机构等各类资源，策划联合营销活动。 5. 数据复盘与迭代：监控活动数据，实时调整策略以提升参与率和转化率。针对活动效果，持续进行数据复盘，沉淀有效方法论。 6. 营销玩法创新：根据业务方向及重点策略，结合现有营销能力现状，能持续思考、优化产品能力，协同产品搭建与之匹配的完整产品功能，助力提升营销活动产出效率。探索适配本地市场的外卖营销创新玩法，协同产品，推动相关营销产品工具的功能更新与迭代。 7. 整合营销BP与协同： 以Business Partner身份，整合各部门平台营销活动需求，制定营销计划。 1. Marketing Campaign Strategy； Based on local user insights, key event/hotspot characteristics, identify growth opportunities for the food delivery business, and develop marketing campaign strategies and integrated marketing calendars (monthly) for the C-end platform. This includes major promotional events, holiday marketing, viral campaigns, KOL collaborations, etc. 2. Marketing Campaign Operations： Vertically, the role includes creative theme development, marketing playbook design, page setup execution, and subsidy supply and merchant strategy guidance. Horizontally, collaborate with branding strategies, merchant supply strategies, and department-specific subsidy strategies. Responsible for traffic exposure, transaction growth, and subsidy efficiency outcomes. 3. Localization Operations： Design activities tailored to local preferences, considering cultural hotspots, user habits, and holiday events (e.g., Carnival, Black Friday). 4. Identifying Marketing Growth Opportunities：In the context of food delivery consumption and local community segments, leverage resources from key accounts (KA), partners, and organizations to plan joint marketing activities. 5. Data Review and Iteration：Monitor campaign data, adjust strategies in real-time to improve participation and conversion rates. Continuously review campaign performance and refine methodologies. 6. Innovative Marketing Tactics：Based on business direction and key strategies, continuously optimize product capabilities. Collaborate with the product team to build matching features that improve marketing campaign output efficiency. Explore innovative food delivery marketing tactics suited for local markets, collaborate with the product team to drive functional updates and iterations of marketing tools. 7. Integrated Marketing BP & Collaboration：As a Business Partner, integrate marketing requirements from various departments, and develop marketing plans.

1.内容策划与创作 ￮负责国际火车相关社媒内容（图文/短视频/直播）的创意策划、制作及发布，覆盖平台如Instagram、Facebook、TikTok、 WhatsApp、小红书等。 ￮挖掘产品特点，结合目标市场文化、营销热点节点、用户故事输出高互动内容。 2.品牌传播与KOL/KOC内容运营 ￮制定社媒传播策略，提升品牌在目标市场的知名度。 ￮通过互动活动、话题运营、KOL/KOC合作等方式增加粉丝粘性，推动用户转化。 3.数据分析与优化 ￮监测社媒数据（曝光、互动、转化等），定期复盘并优化内容策略，提升ROI。 ￮追踪国际火车行业趋势、竞品动态及用户反馈，不断优化传播方向。 4.跨部门协作 ￮联动产品、运营团队，策划社媒营销活动。 ￮协助多语言内容本地化（英语、小语种优先），适应不同市场受众。