蚂蚁金服Ant International-UX Researcher-Malaysia
任职要求
Requirements: ● Quick learner, capable of grasping knowledge in new domains. ● Able to manage uncertainty and ambiguity, work independently, and juggle multiple tasks in a fast-paced environment. ● Results-driven with strong analytical and systems thinking skills, adept at synthesizing insights rapidly. ● Possess strong communication skills and demonstrate consistent follow-through. Qualifications: ● B…
工作职责
We invite you to join our talented, driven, and diverse global team. Our team leverages our robust research capability and insights to enhance our understanding of end-users, merchants, and business partners. Our goal is to deliver business value alongside exceptional user value. We continuously push the boundaries of research by innovating methodologies to tackle global-scale questions. If you are driven by turning unknowns into knowns, ready to challenge established ideas, and keen to be part of product evolution, this is your opportunity to shine. Responsibilities: ● Collaborate with stakeholders to identify problem statements that will help inform and refine our business and product strategies at all stages. ● Take end-to-end ownership of research initiatives, from defining the scope and planning to executing, analyzing, and presenting findings. ● Generate concise research reports, deliver consumable insights, and elevate insights to the next level to resolve key business queries. ● Initiate research activities, manage cross-functional execution, and drive communication to ensure the highest quality and impactful outcomes. ● Gather insights from relevant industries through desktop research, competitor analysis, expert interviews, and other exploratory research methods. ● Identify and manage external vendors for research projects effectively and efficiently. ● Develop research methodology and best practices across projects, empowering team members. ● Adopt and adapt well-established methods, innovate new methods according to product and business situations.
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. 1. Responsible for interaction design for products across multiple travel industries such as flight and train tickets, as well as related marketing activities, with a focus on systematic logic and design details. 2. Independently identify opportunities for product optimization and drive their implementation. 3. Pay attention to refined user experiences by conducting industry research, user testing, and monitoring data metrics to continuously validate and improve products. 4. Excellent visual interaction design capabilities, participating in the development of interaction design standards and implementation guidelines to ensure design quality. 5. Contribute to forward-thinking concept designs for innovative products by breaking away from the status quo and exploring bold expressions.
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are looking for a talented product designer to join our team. In this role, you will play a pivotal role in shaping the user experience and interface of our in-store digitalization solutions, to design intuitive, visually appealing, and highly functional solutions that meet the needs of merchants and their customers. You will: 1. Responsible for the UX design for our in-store payment solutions, including but not limit to cashier POS, mobile POS, store management APP and PC dashboard, etc. 2. Conduct competitor and user research to gain a deep understanding of market trends and user needs. 3. Rapidly prototype ideas using code and other methods to communicate concepts and build excitement. To translate complex business needs into delightful user interfaces that build trust and showcase the power of our AI technology. 4. Collaborate closely with cross-functional teams to provide high-quality and feasible design solutions that deliver a smooth and engaging end-to-end experience for users. 5. Iterate on solutions in a user-centric approach in order to continuously improve the user experience
Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are looking for a talented designer to join our team. In this role, you will: 1. Responsible for the UI design for Cross-Border Traveler products 2. Conduct competitor and user research to gain a deep understanding of market trends and user needs 3. Translate complex business needs into user-friendly and easy to use workflows 4. Collaborate closely with cross-functional teams to provide high-quality and feasible design solutions that deliver a smooth and engaging end-to-end experience for users 5. Iterate on solutions in a user-centric approach in order to continuously improve the user experience, and innovative visual style
The role of website marketing manager is to provide leadership across the key websites under Ant International - alipayplus.com, ant-intl.com, antom.com and Ant International event websites. You’ll work within a team of 2-4 people, working on the overall experience and performance of the websites. You’ll support and work closely with stakeholders across the Ant International business to deliver best-in-class website experience for visitors, prospects, customers and other key stakeholders. You’ll define demand generation optimization, new website capability, experience and tools requirements, SEO and AI model optimize the sites in both CN and English, localize sites, align the website product roadmap with wider business initiatives, and work cross-collaboratively with teams based in London, China, Malaysia and Singapore across multiple disciplines (UI/UX, engineering, design, content, SRE etc.) to ensure the on-time delivery and high standards across design, functionality and content. What you’ll do: • Work within the International marketing website team, reporting to the Head of Global Digital Marketing and Content • Guide the development and enhancement of our websites to support demand generation, organic discovery, and conversion optimisation, ensuring sites function as high-performing marketing and growth platforms. Identify initiatives to improve conversion and engagement metrics • Gathering stakeholder requirements to create BRDs (Business Requirements Document) across cross functional teams and channel owners, prioritising them and working closely with an internal product development and tech development team. Work with delivery leads to size up requirements and on successful delivery of each new enhancement/sprint • Ensuring the websites are SEO and GEO (AI model) optimized (on-page and technical) for Google and Baidu including structured data, tech optimization and best practices across global search engines • Identify and implement opportunities to improve conversion rates and demand capture, including lead flows, form optimization and user journey improvements • Plan then prioritize the roadmap working closely with peers and other marketing and business leaders/teams • Manage the backlog working closely with delivery leads in China • Work with internal design and UX team to drive end to end website product initiatives including research and discovery, development of user flows, wireframes and stories (with UX/Design), and ongoing optimisation • Support evaluation and evolution of the website platform and content management capabilities to improve marketing agility and scalability • Able to balance and manage core website initiatives and ad-hoc campaign projects • Be comfortable conducting testing across devices and browsers