蚂蚁金服Ant International-Standard Payment and Collection Product Manager-Malaysia
任职要求
1. Experienced in banking or international payment institution clearing and settlement operations. Familiarity with SWIFT and major domestic clearing systems 2. Having a deep understanding of international clearing networks such as SWIFT, SEPA, ACH, Fedwire, and RTGS, along with hands-on experience in channel integration projects, will be a strong plus. 3. Skilled in customer-focused product design, with an understanding of internet finance s…
工作职责
1. Oversee the end-to-end lifecycle management of Standard Payment and Collection Product, including requirements analysis, product planning, solution design, and implementation. 2. Develop a deep understanding of cross-border clearing networks (e.g., SWIFT, SEPA, Fedwire) and design payment routing solutions that meet business growth needs while adhering to multi-jurisdictional regulatory requirements. 3. Build a global payment product framework, optimizing fund processing efficiency and cost structures, while improving settlement speed and cost transparency. 4. Collaborate with banks, clearing institutions, and third-party payment networks to establish a stable ecosystem of payment channel partnerships. 5. Continuously enhance product experiences through data analysis, support the operational team in building operational tools, and establish key metrics monitoring systems (e.g., success rates, timeliness, and cost rates).
Responsibilities: 1. Responsible for implementing the global regional KYC policies and merchant admission standards formulated by the risk solution, ensuring that the entire process from collecting KYC information, review and judgment to complete traceability always complies with the dynamically changing regulatory requirements. 2. Managing daily reviews and handling complex cases, systematically summarize, refine the difficulties, ambiguities and merchant feedback encountered when implementing the policies and standards, and provide structured positive feedback to the solution. 3. Manage the review team, including but not limited to formulating and continuously optimizing standard operating procedures (SOP), quality assessment standards and training systems. As a senior expert, handle complex and difficult escalated cases. 4. Reasonably allocate review resources to improve the quality and efficiency of the team's review. From a data-driven and product-oriented perspective, design systems and intelligent operation plans to enhance operational efficiency, and be able to coordinate resources through cross-team cooperation to promote the implementation of the plan.
We are looking for a Payment Collection Operation Senior Associate to support our Global Payment Collection Operation Team. • Responsible for Global Payment and Collection operations including answering daily queries, investigate and diagnose abnormal transactions, risk controls and SLA assurance. • Monitor payment and collection transaction, identify risks and provide solutions to potential risk event based on the data • Understand needs of clients and business and work closely with stakeholders to streamline operation processes • Responsible for improving the automation and efficiency of operations and client experience. • Evaluate the operation issues for new business scenarios or products, deliver on requirements and lead implementation • Implement SOP(Standard Operation Procedure) for new scenarios, regulatory requirements and product/system upgrades • Other adhoc tasks as required
1. Contract Management Draft, review, and manage contracts between Keeta and local 3PL partners. Coordinate with legal teams to localize and optimize standard contract templates. Track contract performance, ensure key terms are fulfilled, and identify potential compliance risks. 2. Onboarding & Qualification Execute end-to-end onboarding process: document collection, qualification screening, due diligence, and record-keeping. Build and maintain a robust 3PL database with complete and up-to-date documentation. Support the development of SOPs and digital systems for merchant qualification and tracking. 3. Compliance & Risk Control Enforce MEI (Microentrepreneur) compliance policies and educate 3PL partners on related requirements. Assist with routine audits on 3PL contracts and rider payment paths to mitigate labor relationship risks. Work cross-functionally with legal, finance, and risk teams to develop a sustainable and low-risk partnership model.
岗位目的:With background of FAB and Back End engineering experience, familiar with the procurement process, through professional analysis and price negotiation, to maximize the benefits of company. And cooperate with relevant departments to complete the delivery date on time and develop qualified suppliers to ensure supply chain safety. 岗位职责: 1. Follow procurement procedure to ensure negotiation process/result fulfill compliance requirement. 2. Be professional of vendor selection, negotiation, quota allocation, commercial review, contracting through standard commercial process to get cost, supply, delivery benefits 3. Responsible for driving the operation stability in delivery, cost structure, partner relationships with key suppliers 4. Drive on time deliveries for tools, spares and sub system etc. with clear lead time info. collection to support production plan followed IE schedule planning. 5. Work with end use mitigate the risk of tooling/spares/material shortage, and drive actions to maintain the inventory levels of assigned spares/materials in collaboration with cross organizational stakeholders. 6. Work with Eng team for equipment second source development to ensure the supply chain safe 7. Work with FIN, Legal to ensure the letter of credit, payment, and contract signed on time to suppliers. 8. Work with logistic, ESH, and PA teams to ensure goods transportation without any issues.