蚂蚁金服Ant International-Payment Channel Product Manager-Malaysia

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking a Product Manager to support our International Product and Design Team for Ant globalization business. - Act as the payment expert/consultant for the product internally and externally, and as the primary contact for queries related to the product - Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the Alipay platform and overseas E2E development process from evaluating contracts to go-live - Understand, define and track product performance metrics and continuously enhance customer experience and performance - Translate business requirements into product requirement/ user stories - Ensure the development team understands the context and specifications to deliver a quality product within the timeline - Understand user mindset and behaviour through research, observation, data-mining, and E2E testing

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. We are seeking a Product Manager to support our International Product and Design Team for Ant globalization business. Job Description - Act as the payment expert/consultant for the product internally and externally, and as the primary contact for queries related to the product - Collaborate with different teams and stakeholders, project-manage the integration of payment channels onto the Alipay platform and overseas E2E development process from evaluating contracts to go-live - Understand, define and track product performance metrics and continuously enhance customer experience and performance - Translate business requirements into product requirement/ user stories - Ensure the development team understands the context and specifications to deliver a quality product within the timeline - Understand user mindset and behaviour through research, observation, data-mining, and E2E testing

1. Oversee the end-to-end lifecycle management of Standard Payment and Collection Product, including requirements analysis, product planning, solution design, and implementation. 2. Develop a deep understanding of cross-border clearing networks (e.g., SWIFT, SEPA, Fedwire) and design payment routing solutions that meet business growth needs while adhering to multi-jurisdictional regulatory requirements. 3. Build a global payment product framework, optimizing fund processing efficiency and cost structures, while improving settlement speed and cost transparency. 4. Collaborate with banks, clearing institutions, and third-party payment networks to establish a stable ecosystem of payment channel partnerships. 5. Continuously enhance product experiences through data analysis, support the operational team in building operational tools, and establish key metrics monitoring systems (e.g., success rates, timeliness, and cost rates).

• Relationship management: build/maintain with merchants’ marketing & growth team and higher management level. • Drive merchant growth：find marketing collaboration opportunities with Key merchants, initiate the proposal, bargain for resources from merchant side and payment channel side and implement to drive payment growth. • Optimize campaign performance: Through data tracking and analysis, to formulate actionable strategies, develop enhanced product or change UI/UX design to improve marketing driven revenue. • Collaborate cross-functionally: with product and operational teams to support growth opportunities for key partners. • Integrated marketing campaign: base on the industry knowledge and current trend to initiate comprehensive co-brand marketing plan and facilitate the iconic campaign to build industrial reputation and help pitch new merchants.