蚂蚁金服蚂蚁国际-SME国际理财平台-用户运营
任职要求
1、本科及以上学历,金融、经济、管理、数学或相关专业优先。 2、3年以上金融类产品用户运营经验,证券、财富管理、金融科技平台相关经验优先。 3、具备良好的数据分析能力,基于数据发现并解决问题,有全面的全链路线上化运营与用户生命周期管理经验。 4、较强的团队协作能力,具备学习力与抗压力,敢于拥抱变化,有从0到1项目经验者优先。 5、工作语言为英语,具备出色的英文口语及写作能力。 Job Requirements: 1. Bachelor’s degree or higher, preferably in finance, economics, management, mathematics, or a related field. 2. Minimum of 5 years of experience in user operations for financial products; prior experience in securities, wealth management, or fintech platforms is preferr…
工作职责
1、负责SME国际理财平台生态内场景的全球市场经营,重点聚焦World First等蚂蚁生态用户场景。 2、设计全链路线上运营业务策略,覆盖用户获取、转化、留存,推动交易规模与业务增长。 3、与产品、技术、市场等团队协作,不断优化系统功能与用户体验,完善用户旅程。 4、开展全球重点市场研究及竞品分析,更新业务策略,为新产品及活动上线提供支持。 Responsibilities: 1. Lead global market operations within the SME international wealth platform ecosystem, with a focus on key user scenarios such as World First and other Ant Group ecosystem platforms. 2. Design end-to-end online operational strategies covering user acquisition, conversion, and retention, driving transaction volume and business growth. 3. Collaborate with product, technology, and marketing teams to continuously optimize system functionality and enhance user experience throughout the customer journey. 4. Conduct market research and competitive analysis across key global markets, refine business strategies accordingly, and support the launch of new products and campaigns.
1. 负责香港线上财富管理平台的经营,重点聚焦香港证券、股票交易及财富管理类产品。 2. 设计并执行全链路线上运营策略,覆盖用户获取、激活、留存与转化,推动交易规模与业务增长。 3. 与产品、技术、市场团队协作,优化系统功能与客户体验,完善投资旅程设计。 4. 开展市场与竞品研究,输出分析洞察,为新产品及活动上线提供支持。 1. Be responsible for the overall operation of the Hong Kong online wealthmanagement platform, focusing on Hong Kong securities, stocktrading, and wealthmanagement products. 2. Design and implement endtoend online operation strategies covering user acquisition, activation, retention, and conversion to enhance trading volume and business growth. 3. Collaborate closely with product, technology, and marketing teams to optimize system functionality, enhance the client experience, and refine the investmentjourney design. 4. Conduct market and competitor research, deliver analytical insights, and support the launch of new products and marketing campaigns.
We help SMEs in Hong Kong and Macau to kick-start online business. Our team is expanding rapidly to meet the increasing market needs. We provide a friendly working environment. Young talents who want to explore E-commerce are much welcome to join our team! Job Specifications As the direct sales repreentative of www.alibaba.com international E-commerce platform ● Develop new business opportunities; provide customers a complete set of export E-commerce solutions; ● Utilize multiple channels to call (cold call or warm call) and visit Hong Kong local exporters to subscribe platform services of www.alibaba.com (membership, pay per click ads, logistics and other services); ● Analyze clients' needs, summarize market & industry trends, and use export trade & E-commerce knowledge to grow clients' online B2B export business; ● Maintain good customer relationship with excellent account servicing capabilities We provide ● A very competitive salary package, and stock option incentives [base salary + unlimited commission + equity incentive] ● Extra base salary protection for first 6 months ● Transparent and clear promotion system and career development path [Global or cross-business division transfer channel] ● Paid annual leave and statutory holidays ● Complete training system [Provide one-week induction training + Mentoring system for new recruits + Aperiodic training programs by the headquarters]
- Perform holistic EDD assessments, with a primary focus on event-driven reviews. - Conduct screening and background checks on customers, related parties and counterparties to identify potential risks, including sanctions exposure and adverse media. - Analyse triggers for event-driven reviews and formulate well-structured Requests for Information questions to gather relevant information from customers. - Assess money laundering, terrorism financing and sanctions risk across customer profiles and transactions and provide well-reasoned recommendations on account management strategies. - Conduct investigations into high-risk customer profiles, suspicious transactions and unusual activities. - Prepare and submit STRs to STRO, ensuring compliance with regulatory reporting obligations and adherence to submission timelines. - Prepare insightful Management Information System reports for internal and regulatory reporting, including periodic updates to the Singapore AML team. - Proactively identify opportunities to enhance and optimise the design of EDD rules, processes and frameworks to align with evolving business needs and regulatory expectations. - Provide expert AML/CFT advisory support to business units as required. - Collaborate closely within AML team and other departments within the Bank. - Stay abreast of the latest regulatory developments in AML/CFT and ensure our processes align with industry-leading practices and regulatory guidelines. - Proactively prepare for and navigate regulatory audits to ensure the frameworks and processes remain compliant. - Support the AML team and Team Lead in executing key AML/ CFT initiatives/projects and other ad-hoc compliance matters as required.
1. Alert Clearance & Investigation o Conduct thorough analysis and resolution of name screening alerts (PEPs, Sanctions, Adverse Media) and Google screening alerts to mitigate risks and ensure regulatory compliance. o Document decisions and maintain audit-ready records. 2. Subject Matter Expertise o Serve as the SME for PEP, Sanction, and Adverse Media screening processes, staying updated on emerging risks and regulatory changes. 3. AML System Support o Investigate and resolve technical issues within AML systems, collaborating with AML tech team for bug fixes and enhancements. 4. Project Execution o Contribute and follow up AML initiatives including system upgrades, calibration of screening parameters, and regulatory remediation projects. 5. Training & Mentorship o Train and mentor junior staff on alert handling, due diligence, and AML best practices. 6. Ad-Hoc Tasks o Address urgent compliance requests, deep-dive investigations, and regulatory reporting as needed. 7. Risk Mitigation o Identify systemic issues in screening processes and propose corrective actions.