蚂蚁金服蚂蚁国际-SME国际理财平台-用户运营
任职要求
1、本科及以上学历，金融、经济、管理、数学或相关专业优先。 2、3年以上金融类产品用户运营经验，证券、财富管理、金融科技平台相关经验优先。 3、具备良好的数据分析能力，基于数据发现并解决问题，有全面的全链路线上化运营与用户生命周期管理经验。 4、较强的团队协作能力，具备学习力与抗压力，敢于拥抱变化，有从0到1项目经验者优先。 5、工作语言为英语，具备出色的英文口语及写作能力。 Job Requirements: 1. Bachelor’s degree or higher, preferably in finance, economics, management, mathematics, or a related field. 2. Minimum of 5 years of experience in user operations for financial products; prior experience in securities, wealth management, or fintech platforms is preferr…
工作职责
1、负责SME国际理财平台生态内场景的全球市场经营，重点聚焦World First等蚂蚁生态用户场景。 2、设计全链路线上运营业务策略，覆盖用户获取、转化、留存，推动交易规模与业务增长。 3、与产品、技术、市场等团队协作，不断优化系统功能与用户体验，完善用户旅程。 4、开展全球重点市场研究及竞品分析，更新业务策略，为新产品及活动上线提供支持。 Responsibilities: 1. Lead global market operations within the SME international wealth platform ecosystem, with a focus on key user scenarios such as World First and other Ant Group ecosystem platforms. 2. Design end-to-end online operational strategies covering user acquisition, conversion, and retention, driving transaction volume and business growth. 3. Collaborate with product, technology, and marketing teams to continuously optimize system functionality and enhance user experience throughout the customer journey. 4. Conduct market research and competitive analysis across key global markets, refine business strategies accordingly, and support the launch of new products and campaigns.
1. 负责香港线上财富管理平台的经营，重点聚焦香港证券、股票交易及财富管理类产品。 2. 设计并执行全链路线上运营策略，覆盖用户获取、激活、留存与转化，推动交易规模与业务增长。 3. 与产品、技术、市场团队协作，优化系统功能与客户体验，完善投资旅程设计。 4. 开展市场与竞品研究，输出分析洞察，为新产品及活动上线提供支持。 1. Be responsible for the overall operation of the Hong Kong online wealthmanagement platform, focusing on Hong Kong securities, stocktrading, and wealthmanagement products. 2. Design and implement endtoend online operation strategies covering user acquisition, activation, retention, and conversion to enhance trading volume and business growth. 3. Collaborate closely with product, technology, and marketing teams to optimize system functionality, enhance the client experience, and refine the investmentjourney design. 4. Conduct market and competitor research, deliver analytical insights, and support the launch of new products and marketing campaigns.
1. 搭建To B理财管理平台，对接准入基金公司/基金管理平台的各类产品，支持不同币种、不同业务、不同对接模式。保障产品的通用性和延展性。 2.根据不同业务方场景及监管要求，设计用户全流程申赎体验，为用户体验和产品转化负责。 3. 充分协同好业务、中台、法合等协同团队，负责产品或项目落地过程中的跟踪与汇报，结合业务发展需求与思路，支撑产品验收与交付相关工作顺利进行，能够及时发现并反馈并主导解决产品生命周期中的各项问题与风险。
1.根据投研投顾产品策略，开展境内外资管处产品的筛选、接洽，建立筛选管理机制及流程； 2.对第三方金融产品开展尽调、上架，并参与持续的评估； 3.根据产品策略及表现，及时调整产品要求； 4.建立并维护公司与境外第三方资产管理公司等金融产品提供商之间的合作关系； 5.负责所辖海外市场业务落地所需的各类合作方接洽、商务谈判，维护良好的合作生态。 1. Conduct screening and outreach for domestic and international asset management products based on investment research and advisory product strategies, and establish product selection mechanisms and processes; 2. Perform due diligence on third-party financial products, manage product listing, and participate in ongoing performance evaluations; 3. Adjust product requirements in a timely manner according to product strategy and performance; 4. Build and maintain cooperative relationships with overseas third-party asset management firms and other financial product providers; 5. Lead engagement and commercial negotiations with various partners required for overseas market business rollout, and maintain a healthy and sustainable partnership ecosystem.
1、制定并执行企业客户海外保险业务的发展战略，推动保险产品线上化、数字化升级，实现用户增长与市场份额提升。 2、结合客户特点和需求，设计符合用户需求的保险解决方案（如健康险、车险、财产险、责任险等），提升用户转化率与留存率。 3、拓展并维护与保险公司的合作关系，设计合作模式，定制产品，推动资源高效落地。 4、探索、管理销售渠道（如自有平台、第三方平台、代理人体系），优化分佣机制与销售激励，提升渠道效率。 5、组建并培养高效团队，制定团队目标与绩效考核机制，推动团队执行力与创新能力。