蚂蚁金服Ant International-Institution Due Diligence Analyst-Malaysia

·       Develop and manage strong partnerships with Financial Institutions (Payment Channel Partners) globally for Consumer Digital Credit Channel including BNPL and Cash Loan. ·       Lead Strategic Partnership Development: Cultivate highly effective and deep relationships with existing FI partners. Source, negotiate, and close new strategic partnerships. ·       Provide actionable insights to shape product and partnerships: Drive impactful collaboration with cross-functional teams in product, engineering, legal & compliance, marketing, fund & FX, customer service, and operations to develop and execute a business strategy. ·       Support merchants (both local and cross-border) to grow in the market: For example, help merchants expand with new payment channels; launch new products with channel partners to improve user experience; coordinate co-marketing for merchants & channels. ·       Maintain daily operations with partners: Troubleshoot, support campaigns, conduct business reviews, optimize costs, and improve payment success rates, etc.

Job Description: We are seeking a highly motivated and experienced Financial Institution Payment Partnerships Manager to join our team. As the Payment Partnerships Manager, you will be responsible for managing and monitoring the performance of existing Financial Institutions (FIs) partnerships in your respective region/market. Your primary objective will be to provide world-class payment services to our clients through effective relationship management and collaboration with key stakeholders. Key Responsibilities: •Serve as the primary Point-of-Contact for local market knowledge, providing consultation on local payment products and landscape to the internal and external stakeholders. •Establish and maintain strong relationships with payment partners (mainly global card acquirers). Engage with key executives in the financial industry to foster partnerships and ensure alignment with business objectives. •Act as the key escalation point in negotiations and discussions with key influencers, partners, and regulators, ensuring that our interests are represented effectively. •Collaborate with cross-functional teams to support and prioritize new product and channel launches. Lead the coordination and cooperation between FI partners, product teams, and headquarters to drive successful outcomes. •Contribute to marketing operations to drive higher usage and conversion rates for payment channels. Work closely with marketing teams to develop strategies and initiatives that enhance customer engagement and promote adoption. •Monitor and manage the performance of all payment partners in your respective countries. Track key performance indicators, identify areas for improvement, and implement action plans to enhance performance and optimize the partnership ecosystem. •Assist in building an efficient funds management network in the responsible market, working towards establishing seamless and secure payment processes.

- Partnership Management: Support the end-to-end lifecycle of partnerships with global financial institutions, from initial outreach to commercial negotiation and project implementation. - Market Intelligence: Monitor trendss and conduct deep-dive analysis on the global payments landscape. - Solution Design: Collaborate with internal and external teams to develop business ideas and draft proposals for new business initiatives. - Project Execution: Act as the bridge between external partners and internal stakeholders to ensure seamless integration and product launches. - Executive Support: Prepare high-quality briefing materials, market intelligence reports, and presentation decks for senior leadership and global conferences.

1. Provide market insight/competitor analysis, external and internal data analysis to form channel partnership strategy 2. Co-operate with banks, financial, payment and other institutions and partners to enhance business services on providing payment, collection and other service to e-commerce and other merchants / platforms. 3. Provide necessary support to develop and execute channel partnerships strategy, including identifying and prioritizing potential partners, negotiating and closing partnership deals, managing the strategic partnership and driving the best products and services as well as revenue growth through partner networks. 4. Provide necessary support to maintain and relationship with the above-mentioned banks and financial institutes to i) provide the support for the sustainable business growth. ii) provide support when issues arise and come up with relevant solutions to resolve iii) monitor and track the service quality of the financial institutes, assess and clearly convey issues and tasks to relevant stakeholders to drive the overall better and better service quality and experiences. 5. Be familiar with the legal regulations, compliance and AML policies in all regions and markets, and get insights of the different markets and client groups. 6. Coordinate with internal and external stakeholders to plan and execute the partnership strategic development plan and get efficient and successful implementations. 7. Proactively act or follow up on outstanding work items to expedite implementations for new channels or existing channel enhancements.