美团巴西HRBP
任职要求
Bachelor’s degree or above, with over 8 years of HR experience; experience supporting international teams is preferred. Fluent in English, with strong written and verbal communication skills; able to communicate efficiently with international teams and partners. Strong logical thinking and learning ability, solid HR fu…
工作职责
Organizational Optimization: Assist business leaders in building an efficient organizational structure for Keeta, facilitating alignment of goals within the management team. Regularly conduct organizational diagnostics to identify key issues and challenges, and proactively follow up on solutions. Talent Development: Utilize talent review, development, and co-creation facilitation methods to focus on the recruitment, training, development, and advancement of key talents. Provide strong talent pipeline support and help build talent succession plans for business departments. Culture Implementation: Drive the implementation and promotion of corporate culture and values within the department. Regularly organize employee engagement and care activities to communicate company philosophy and values, strengthening team cohesion and morale. Strategic Partnership: Gain deep understanding of the business strategy of the international team. Participate in the entire process from strategy formulation to execution, and develop tailored HR plans to achieve both short- and long-term business objectives. Technology & Innovation: Leverage AI-powered HR tools and data analytics to enhance efficiency and decision-making across core HR functions (e.g., talent acquisition, performance management, employee engagement). Explore and implement innovative HR technology solutions to streamline processes and improve the employee experience.
作为核心HRBP，你将深入国际化业务一线，支持策略与运营类团队，从组织发展、人才升级到氛围建设全链路驱动业务增长。这是一个真正国际化的舞台——你将与多国团队协作，在快速变化的海外市场中构建组织能力。 核心职责 1. 业务深耕与组织规划 深入理解业务战略与发展方向，基于前瞻性判断制定组织与人力规划 推动组织架构设计与迭代，确保组织能力匹配业务发展节奏 作为业务 leader 的伙伴，提供组织诊断与策略建议 2. 人才运营与判断 管理人才全生命周期：选用育留汰 在关键节点（绩效 cycle、晋升、调配）中做好对人的判断与运营 搭建适配海外业务节奏的人才评估与盘点机制 3. 人才密度持续升级 主导本地市场与国际市场的关键岗位招聘，把控人才质量 建立候选人甄选标准，提升团队整体人才密度 推动内部人才流动与梯队建设 4. 组织氛围建设 搭建跨文化团队的沟通与协作机制 打造开放、高效、有韧性的组织文化 推动团队融合活动与员工体验优化
1.基于业务目标要求，搭建外卖业务经营指标体系，建立经营监控和分析框架，识别并诊断经营异动。 2.制定长短期补贴投入规划，统筹业务方补贴策略保障规划落地； 3.负责各类资源项目的效率评估复盘，关注新工具的潜力，找到高效投入的机会点； 4.参与重要补贴项目的目标制定、实验设计、过程监控、效率及效果评估，推动项目按规划落地。 Job Responsibilities: 1. Develop operation management frameworks for daily, weekly, and monthly cycles, compile business operation reports, identify key business signals and strategic opportunities, initiate timely discussions to reach consensus, and provide guidance for business development. 2. Develop long and short-term subsidy investment plans based on business objectives and coordinate subsidy strategies to ensure plan implementation; 3. Responsible for efficiency evaluation of various resource projects, monitor the potential of new tools, and identify opportunities for efficient investment; 4. Participate in goal setting, experimental design, process monitoring, efficiency and performance evaluation of key subsidy projects to ensure project implementation as planned.
产品规划与优化 • 策划信用支付产品方案，涵盖消费分期、BNPL等服务，覆盖不同的消费和支付场景。 • 与风控团队紧密配合，优化用户额度和定价策略，提升不同等级用户的转化率与用信效率。 • 与运营团队协同，迭代用户优惠活动的对客表达，提升用户粘性与消费频次。 用户经营与运营策略 • 设计并持续优化信用支付用户分层体系，制定差异化的用户经营策略及优惠方案，提升用户活跃度与生命周期价值。 • 规划并执行存量用户的活跃度提升、额度复用及复购转化方案，促进业务持续增长。 • 负责信用支付用户全生命周期管理，包括授信、用信、还款及复支，提升用户价值与品牌忠诚度。 数据分析与效果优化 • 建立用户画像与行为分析体系，深度挖掘信用支付用户的消费需求与潜在价值。 • 跟踪并分析关键业务指标，如用信转化率、用户留存、客均授信额度与消费频次等。 • 基于数据洞察，持续优化信用支付产品设计与运营策略，驱动产品和业务目标的实现。 团队协作 • 协调技术、风控、法务、合规等多部门资源，保障信用支付产品功能的高效、合规交付。 • 与数据团队紧密协作，完善用户分层与标签体系，支持更精细化的产品设计与运营决策。
1.负责钱包收银台、多渠道支付、交易全链路产品建设，深耕 PIX、Boleto、信用卡代扣、转账清算等巴西本地支付产品，搭建完善支付网络、交易流程与账户支付体系。 2.深度洞察巴西支付监管政策、用户习惯与行业竞品动态，结合拉美本地场景输出产品策略；制定支付板块中长期路线图、版本迭代规划，持续打造本土化支付解决方案，提升交易转化与业务规模。 3.联动研发优化支付链路性能，排查交易瓶颈、超时、失败、重试等异常问题，持续提升支付成功率、系统稳定性与 C 端用户支付体验。 4.协同风控、合规、运营、海外本地化、客服团队，推进支付项目全流程落地，闭环线上问题、交易异常与用户体验痛点。 5.跟踪支付成功率、链路耗时、交易异常率、退款差错等核心数据，以数据定位体验与链路问题，输出迭代优化方案，保障交易高效、安全、平稳运行。