美团租车商务运营经理
岗位描述 1、参与公司新车车/租车产品的整体研究、策划、设计和完善，负责新车/租车商业产品产品的设计，与销售运营同事紧密合作，致力于通过精准的模型定价，解决销售和客户痛点提升交易效率；深入理解业务，有效的建立业务特征与模型、策略的映射，并能基于业务的发展，不断快速的进行探索与完善； 2、理解业务目标与本质，与运营、销售等业务团队进行紧密联动，深度介入业务流程的设计与决策，负责产品线策略制定、实施及产品生命周期管理； 3、针对新车/租车业务设计，有效的进行产品抽象、落地与规划，保障业务顺利发展与其他横向产品团队密切沟通，分工协作，保障售车关联产品的落地与支持； 4、通过数据分析不断优化新车/租车销售流程，售后运营流程，做到降本增效； 5、和新车/租车供应商建立良好沟通，争取更多的价格空间和商务政策； 6、独立带领和持续培养团队，做到夕会、周会、月会有效、高效复盘工作，并持续输出人才；
职责一：负责海外租车 KA 供应商全生命周期管理，建立常态化沟通机制，定期对接供应商核心决策层，维护稳定互信的战略合作伙伴关系。 职责二：深入分析 KA 供应商的产品竞争力与目标市场趋势，结合公司渠道特性与用户需求，制定差异化分销策略与促销方案。 职责三：建立 KA 供应商运营数据监控体系，定期追踪 GMV、订单量、转化率、客单价、投诉率等核心指标，形成多维度运营分析报告。 职责四：联动商务、产品、客服、QA 等团队，明确 KA 供应商服务标准与协作流程，确保前端销售推广与后端服务保障的协同一致。 1. In charge of the full-lifecycle management of key account suppliers for international car rental. Establish a regular communication mechanism, conduct periodic engagement with the core decision-makers of suppliers, and maintain a stable and mutually trusting strategic partnership. 2. Conduct in-depth analysis of the product competitiveness of KA suppliers and target market trends. Combined with the company’s channel characteristics and user needs, develop differentiated distribution strategies and promotional plans. 3. Establish an operational data monitoring system for KA suppliers. Track core indicators such as GMV, order, conversion rate, ATV, and complaint rate on a regular basis, and compile multi-dimensional operational analysis reports. 4. Collaborate with teams including Business Development, Product, Customer Service, and Quality Team. Define KA suppliers’ service standards and collaboration processes to ensure alignment between front-end sales and promotion and back-end service support.
职责一：负责所在区域市场分析与策略制定：深入调研目标区域的租车市场动态、竞争对手情况及客户需求，制定针对性的市占提升策略（如定价优化、渠道拓展、营销活动策划等），推动业务增长。职责二：负责供应链项目管理：负责区域内供应链相关项目的全流程跟进，制定项目计划，协调内部团队与外部供应商资源，确保项目按节点落地。职责三：负责常规日常运营：包括但不限于1、运营数据监控：通过SQL工具提取并分析区域内业务运营数据，识别运营问题并提出改进措施；2、流程优化：梳理区域运营流程，发现效率瓶颈并推动流程优化，提升整体运营效率；3、跨部门协作：与平台、商务、产品等部门协同解决日常运营中的问题，确保业务顺畅运转。1. Lead market analysis and strategy in the assigned region: conduct comprehensive research on the car rental market, competitive landscape, and customer needs within the target area. Formulate strategies to boost market share through pricing optimization, channel expansion, and marketing initiatives to drive business growth.2. Manage supply chain projects: oversee the complete lifecycle of supply chain-related projects in the region. Develop project plans, coordinate with internal teams and external suppliers, and ensure timely project execution.3. Oversee daily operations: responsibilities include, but are not limited to:i. Data monitoring: utilize SQL tools to extract and analyze regional business operations data, identify issues, and recommend improvements.ii. Process optimization: evaluate regional operational processes, identify efficiency bottlenecks, and implement process enhancements to improve overall efficiency.iii. Cross-Department collaboration: Collaborate with platform team, business development team, and product team to address daily operational challenges and ensure seamless business operations.
职责一：负责所在区域市场分析与策略制定：深入调研目标区域的租车市场动态、竞争对手情况及客户需求，制定针对性的市占提升策略（如定价优化、渠道拓展、营销活动策划等），推动业务增长。职责二：负责供应链项目管理：负责区域内供应链相关项目的全流程跟进，制定项目计划，协调内部团队与外部供应商资源，确保项目按节点落地。职责三：负责常规日常运营：包括但不限于1、运营数据监控：通过SQL工具提取并分析区域内业务运营数据，识别运营问题并提出改进措施；2、流程优化：梳理区域运营流程，发现效率瓶颈并推动流程优化，提升整体运营效率；3、跨部门协作：与平台、商务、产品等部门协同解决日常运营中的问题，确保业务顺畅运转。1. Lead market analysis and strategy in the assigned region: conduct comprehensive research on the car rental market, competitive landscape, and customer needs within the target area. Formulate strategies to boost market share through pricing optimization, channel expansion, and marketing initiatives to drive business growth.2. Manage supply chain projects: oversee the complete lifecycle of supply chain-related projects in the region. Develop project plans, coordinate with internal teams and external suppliers, and ensure timely project execution.3. Oversee daily operations: responsibilities include, but are not limited to:i. Data monitoring: utilize SQL tools to extract and analyze regional business operations data, identify issues, and recommend improvements.ii. Process optimization: evaluate regional operational processes, identify efficiency bottlenecks, and implement process enhancements to improve overall efficiency.iii. Cross-Department collaboration: Collaborate with platform team, business development team, and product team to address daily operational challenges and ensure seamless business operations.