美团Head of Safety & Security - Brazil

Job Mission and Role Purpose This position is responsible for managing the Applications Engineering team and Customer Support HMI team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional application engineering. The incumbent will lead the organization to achieve sector strategies, objectives, and technology/product roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Understand customer’s requirement and collaborate with account manager to explore business opportunities and support customer product development roadmap. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Create, communicate, and execute aligned and inspirational mission, vision, values and strategy for specific organization Develop and manage complex engineering projects aligned with key business objectives. Collaborate with central Design & Engineering, Business Lines, and Customer Support to identify solutions that enhance ASML’s market competitiveness and customer value. Create a capability development roadmap aligned with future business demands. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Collaborate with central Applications, Business Lines, D&E, and account teams to drive technical solutions and resolve product issues. Lead Applications Engineering to deliver quality service supporting business growth and sustaining On-Product Performance across the install base. Lead CS HMI team to meet SLA requirements, improve equipment availability, operational efficiency, and field service self-sufficiency. Ensure service readiness for new product launches and drive technical capability through structured training programs. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop Applications Engineering Managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience

Responsible for assessing and managing the risk of credit business, ensuring the safety and stability of the business. • Conduct overall risk assessment of credit business, and formulate corresponding risk management strategies based on the results. • Monitor and analyze risk indicators of credit business, and alert and handle exceptions. • Participate in the development and implementation of credit business risk management policies and processes. • Conduct risk model and data analysis. • Collaborate with business departments and other relevant departments to jointly control and reduce business risks. • Regularly submit risk assessment reports and recommendations to support business decisions.

Job Description: 1. Manage Logistics procurement categories such as hub/warehouse lease, logistics services, engineering & constructions 2. Liaise with related stakeholders to address business requirements and support with aligned timeline 3. Report and update logistics procurement tasks to Country Head, Senior Management Team, and other related stakeholders whereas required 4. Negotiate contracts commercial terms and improve price competitiveness with suppliers and review opportunities to promote business savings 5. Work closely within procurement team and review opportunities for continuous improvement and business improvements 6. Exercise professional, ethical, and consistent approach in managing supplier relationships 7. Output clear and comprehensive procurement reports 8. Monitor and advise on any issues which present risk or opportunity to the Management 9. Perform periodical supplier evaluation and contribute to performance reviews as part of vendor management mechanism 10. Adhere to HSE policies and procedures to ensure the safety and well-being 11. Adhere to company guidelines, compliance, purchasing policies and procedures 12. Build, maintain and manage supplier relationships and keep up good communications

Key Responsibilities: 1. Office Operations & Facility Management - Lead the daily operations of the local office, ensuring all administrative and facility-related processes run smoothly and efficiently. - Develop and implement office operation policies and SOPs to improve efficiency and effectiveness. - Supervise maintenance, cleanliness, safety, and general functionality of the office; manage vendor contracts and ensure timely delivery of services. - Handle escalated office-related issues and coordinate solutions with relevant internal and external stakeholders. - Optimize scheduling and usage of office space and meeting rooms. 2. Admin related Procurement & Asset Management - Oversee the full cycle of office procurement, including budget planning, vendor selection, price negotiation, and procurement compliance. - Develop and maintain relationships with key suppliers, ensuring service quality, cost-effectiveness, and timely delivery. - Monitor and report on inventory levels, usage trends, and procurement KPIs; recommend cost-saving measures and inventory optimization strategies. - Maintain records of office assets and manage asset allocation, utilization, and retirement. 3. Expense & Budget Control - Supervise the expense reimbursement process, ensuring compliance with company policies. - Review and consolidate monthly administrative expense reports, identifying variances and proposing corrective actions. - Assist in drafting and managing the annual administrative budget, ensuring all activities remain within approved limits. 4. Logistics & Documentation Management - Oversee the management of incoming and outgoing letters, packages, and courier services, ensuring timely and secure delivery. - Build and maintain procedures for the safe handling of confidential and sensitive documents. - Develop a tracking system for mail logistics and ensure all records are maintained accurately. 5. Event & Team Activity Coordination - Lead the planning and execution of team-building activities, employee engagement events, and major corporate events. - Manage end-to-end logistics including venue selection, vendor coordination, transportation, catering, and budgeting. - Evaluate the effectiveness of team events and recommend improvements aligned with company culture. 6. Employee Travel & Accommodation Support - Provide support for complex or special accommodation and travel requests not covered under regular employee self-booking. - Serve as escalation point for exceptional booking needs, policy interpretation, or travel-related troubleshooting. - Maintain relationships with preferred travel/accommodation partners and ensure compliance with travel policy. 7. Senior-Level Administrative Support - Act as the key administrative liaison for the Country Manager and/or Admin Head, providing high-level support such as: Calendar management, meeting coordination, and travel arrangements; Drafting internal communications, preparing presentation materials, and compiling reports; Representing the admin function in cross-functional meetings when required. - Lead or support strategic administrative projects and process improvement initiatives. 8. Compliance & Risk Control - Ensure all administrative activities comply with internal control policies and local regulations. - Support audits, inspections, and risk control activities related to administrative operations. 9. Team Guidance & Collaboration - May provide guidance or informal supervision to junior administrative staff or receptionists. - Foster a collaborative and service-oriented environment within the office.