美团Head of Safety & Security - Brazil
任职要求
1.Over 8 years of cross-border risk control experience with multinational companies, including successful cases of building security systems from the ground up in emerging markets.
2.Expertise in public-private sector collaboration and innovation, having led national-level data interoperability projects or promoted safety legislation.
3.Technical insights: deep application of LBS risk contro…工作职责
1.Safety Strategy Architecture Develop the O2O safety governance blueprint for Brazil, building an intelligent risk management system that covers all delivery scenarios (prevention-response-disposal). Lead the localization innovation of safety products, driving the implementation of core technological modules such as biometric authentication, real-time risk mapping, and public-private safety collaborations. Establish a safety and health index system (TRUST Index) to drive multi-threaded collaboration across product, operations, and government affairs. 2.Ecosystem Protection Plan Build a rider safety empowerment system: from risk prevention to real-time intervention and event management, providing full-cycle protection. Create a joint defense mechanism for high-risk areas: collaborate with the Ministry of Transportation and Federal Police to establish a digital safety corridor. Design a merchant safety credit model: use data sharing to reduce systemic risks in offline transactions. 3.Crisis Management Leadership Establish a 24/7 intelligent emergency command center, ensuring rapid response and closure of major events within minutes. Build and nurture a localized security operations team, creating a ground support network across 12 key cities.
Job Mission and Role Purpose This position is responsible for managing the Applications Engineering team and Customer Support HMI team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional application engineering. The incumbent will lead the organization to achieve sector strategies, objectives, and technology/product roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Understand customer’s requirement and collaborate with account manager to explore business opportunities and support customer product development roadmap. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Create, communicate, and execute aligned and inspirational mission, vision, values and strategy for specific organization Develop and manage complex engineering projects aligned with key business objectives. Collaborate with central Design & Engineering, Business Lines, and Customer Support to identify solutions that enhance ASML’s market competitiveness and customer value. Create a capability development roadmap aligned with future business demands. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Collaborate with central Applications, Business Lines, D&E, and account teams to drive technical solutions and resolve product issues. Lead Applications Engineering to deliver quality service supporting business growth and sustaining On-Product Performance across the install base. Lead CS HMI team to meet SLA requirements, improve equipment availability, operational efficiency, and field service self-sufficiency. Ensure service readiness for new product launches and drive technical capability through structured training programs. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop Applications Engineering Managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience
Job Mission and Role Purpose This position is responsible for managing the UIR (Upgrades, Installation & Relocations) team in the China region. Reporting to the Head of Customer Support, China, the role involves developing and executing long-term strategies and tactical goals for regional UIR organization. The incumbent will lead the organization to achieve sector strategies, objectives, and operations roadmaps. As a core member of the China Customer Support Management team, the role also involves driving business and people initiatives across the CS China organization. Job Description Key Responsibilities Customer & Stakeholder Management Build and maintain networks with key customer/partner stakeholders; establish joint business plans. Able to provide input to Twinscan Factory and UIR central on future installations and strategic decisions Support worldwide UIR business through cross-region collaboration and deployment. Accountable for cross-functional risk assessment and mitigation strategies. Minimize customer complaints and maximize satisfaction through issue resolution and escalation management. Leading Business: Translate global mission into actionable regional strategies and aligned objectives. Define, communicate, and execute inspirational mission, vision, values and strategy for the UIR organization Develop and manage complex projects aligned with key business objectives to continue drive business value and capture opportunities for breakthrough. Execute the regional business plan to deliver financial and strategic goals with long-term planning. Balance medium and long-term priorities in a dynamic strategic and tactical business environment. Operational Excellence Safety: Manage/monitor safety of employees (including visitors) in working place (Office, Customer Fab, Travel. etc.) Be accountable for execution of UIR operations, including system upgrades, installations, and relocations. Ensure predictable cycle time, quality, and efficiency in all operational activities. Set annual priorities with KPIs, monitor progress via dashboards and reviews, and allocate resources effectively. People/Talent/Organization Development Develop people strategies to enhance performance and support organizational transformation. Coach and develop UIR team managers to strengthen leadership and business acumen. Foster ASML’s culture of Challenge, Collaborate, and Care; build a high-performance team through vision, motivation, and support. Optimize organizational design and effectiveness, lead implementation of improvements. Own talent management, develop pipelines, and identify future leaders. Anticipate future skill gaps and drive capability growth. Knowledge, Skills & Experience
Responsible for assessing and managing the risk of credit business, ensuring the safety and stability of the business. • Conduct overall risk assessment of credit business, and formulate corresponding risk management strategies based on the results. • Monitor and analyze risk indicators of credit business, and alert and handle exceptions. • Participate in the development and implementation of credit business risk management policies and processes. • Conduct risk model and data analysis. • Collaborate with business departments and other relevant departments to jointly control and reduce business risks. • Regularly submit risk assessment reports and recommendations to support business decisions.
