美团Keeta-运力活动运营专家
任职要求
1. Bachelor's degree or above, with a minimum of 3 years of work experience in the Internet industry, and preferably experience in the field of O2O, such as transportation and delivery, as well as overseas work experience.本科或以上学历，3年以上互联网工作经验，具有出行、配送等O2O相关从业经验及海外工作经验者优先。 2.Possess a global perspective, systematic thinking, strong resource integration ability, and excellent communication and coordination skills.具有全局观念，系统性思維，较强的资源整合能力和沟通协调能力； 3.Strong data analysis skills, logical thinking, and with a priority on proficiently using various data analysis tools较強的数据分析能力，逻辑性強，熟练使用数据分析工具优先； 4.Diligent in business thinking, willing to innovate and try new approaches, and have the ability to break through and solve problems.勤于业务思考、敢于创新尝试，有破局解决问题的能力。
工作职责
1、Identify the key steps that affect the rider's experience during the fulfillment process, and design targeted activity tools. Coordinate with R&D to promote the launch of the activity products.识别骑手履约过程中，影响体验的关键环节，并设计对应活动工具，并联动产研推动活动产品上线； 2、Establish a scientific assessment capability, collaborate with frontline operation personnel to conduct evaluations of daily usage efficiency.建立科学的评估能力，联动前线运营人员，进行日常使用效率的评估； 3、Improve the intelligence level of tools to ensure usability and accuracy.提升工具的智能化程度，保证易用性和准确性； 4、Participate in controlling and optimizing activity costs, collaborating with other systems to empower each other.参与活动成本的控制和优化，联动其他体系，互相赋能；
1.负责境外运力供给、运力运营方向服务端的技术架构设计、需求把控，将业务需求拆解细化并实施； 2.主导运力供给系统建设规划、性能优化、稳定性等工作，制定工作计划，为项目结果负责； 3.参与技术决策，技术选型，技术架构和技术风险评估； 4.负责解决项目中关键问题和技术难题，线上疑难问题排查和解决，并给出合理的知道指导和改进建议； 5.推进跨团队项目协作并取得成果；
该岗位未来的汇报上级为科威特运力策略负责人。 1.为了保障C端的外卖体验, 通过MVP验证工具+策略参数有效性后, 联动产、研、运完成配置后台、D端展示和触达功能等配套功能。 2.结合策略工具和压力预测结果, 形成落地SOP应用到日常的供需压力应对中。并在一次次的实战中总结目前SOP的工具侧、策略侧、数据侧的不足, 逐渐改善D端策略对C端配送体验的效果。 其中： 长期运营策略, 如：骑手拉新、骑手排班、骑手冷冻、骑手等级权益 和 骑手体验等。 短期运营策略, 如：骑手补贴活动、门店加减配送费、门店曝光缩范围、订单ETA补时等 Reporting to Logistic operation Strategy team leader in Kuwait. In order to ensure a positive takeaway experience for C-end customers, after validating the effectiveness of new product function and strategy parameters through MVP, collaborate with product, research & development, and operation team to form relevant Frontend、configuration system and Notification product functionalities. Based on current strategy tools and demend-supply forecasting results to form different SOPs to be applied in daily business operations. And continuously summarise the disadvantages of current SOPs during pratical applications, gradually improving the effectiveness of D-end strategies that cause positive effects onto the customer delivery experience. Among them: Long-term strategies, such as: rider recruitment, rider scheduling, job freezing, rider benefits, and rider work-experience improvement ect. Short-term strategies, such as: rider subsidy offering, delivery fees adjustments, store exposure range adjustments, and order ETA adjustments ect.
1.统筹运力全生命周期管理，有效助推运力等级与权益精细，从而实现有效控本和提升服务质量； 2.拉新转化链路策略，深度剖析新运力从线索到首单的全流程，挖掘关键节点，制定转化策略；规划创新拉新活动，协同投放团队，形成策略联动； 3.设计制定并推动运力管控策略上线，通过运力活动策略实现运力服务质量和运力成本的平衡； 4.运力数据体系构建，搭建数据平台，实现实时监测与深度挖掘，依数据分析结果，为运营决策提供依据，从而达成核心业务指标达成； 5.通过团队有效管理与部门协同配合实现运力管控的各项指标达成；
1.负责骑手的日常运营计划，确保配送服务高效运营。 2.对所辖区域内的运营进行调控，在保障成本目标达成的前提下实现体验优化。 3.参与骑手的生命周期运营管理各环节设计与规划。 4.前线动作与策略收益评估，并不断优化迭代。