美团Sales Support Analyst (KA)
任职要求
1.本科及以上学历；
2.1年及以上业务支持、运营管理或项目管理经验；
3.具备良好的沟通能力和团队协作精神，能够与业务团队高效合作；
4.具备问题解决能力，执行力强、结果导向，有高度责任感；
5.英语和葡萄牙语可作为工作语言，具备良好的沟通和文档写作能力。
What We Need From You:
1.Bachelor’s degree or above.
2.1 year or more of experience in business support, operations management, or project management.
3.Strong communication skills and team spirit, with the ability to collaborate effectively with business teams.
4.Problem-solving ability, strong execution, results-ori…工作职责
1.协助巴西大客户销售团队完成销售目标，提供销售支持和运营支持； 2.跟进客户需求，协助连锁商户处理财务对账数据整理、问题客服工单统计、月度/季度报告等相关工作，及时解决客户问题和投诉，维护客户关系； 3.协助销售团队进行巴西市场调研和竞争分析，支持业务数据播报，为销售策略提供支持； 4.参与策划和执行业务激励和活动、资产管理、费用统计报销、办公用品采收等销售团队支持工作，辅助物料采购和库存管理； 5.营造良好的团队氛围和办公环境，组织团队内部各项团建活动。 What You'll Do: 1.Support the Brazil Key Account Sales Team in achieving sales targets by providing sales and operational assistance. 2.Follow up on client needs, assist chain merchants with financial reconciliation data organization, customer service ticket tracking, and monthly/quarterly reporting; promptly resolve client issues and complaints to maintain strong customer relationships. 3.Assist the sales team with market research and competitive analysis in Brazil; support business data reporting to inform sales strategies. 4.Participate in the planning and execution of sales incentives and events, asset management, expense tracking and reimbursement, office supply procurement; assist with material purchasing and inventory management. 5.Foster a positive team atmosphere and work environment by organizing internal team-building activities.
As a Business Partner at Ant group, you will be working with a fast-paced innovative team, leveraging Salesforce as a driver of management for the organization. You will act as a key liaison between sales and other internal teams including but not limited to marketing, business service, middle office teams, driving initiatives that enhance operational efficiency, support business growth. Ideal candidates will be pro-active and results-driven individuals that effectively leverage salesforce to collaborate with team members to get work done. 1. Supporting 2-3 sales teams to drive business excellent 2. Collaborate with key stakeholders and front-end Sales to understand their needs, and drive the needs to be implemented by co-working with internal Business Analyst team 3. Provide insights and findings to leadership on sales opportunity and operational efficiencies to drive sales or business uplift 4. Analyze data and metrics to identify trends, risks, and opportunities; recommend and implement improvements 5. Conduct training and awareness sessions to enhance understanding of sales process practices and their impact on business success 6. Driving Salesforce adoption, promoting its benefits to the teams 7. Creating and manage training documents and video 8. Performs other related duties as assigned or requested
Job Responsibilities 1.Review documents and information provided by merchants to ensure everything is accurate before the store goes live. 2.Upload and verify merchant account details, making sure all information is complete, correct, and processed efficiently. 3.Check merchant qualifications according to company rules. 4.Review other applications submitted by business colleagues or merchants. 5.Help organize and manage store photo-taking services. 6.Organize and manage merchant-related files and materials. 7.Complete other review and support tasks assigned by your leader.
Job Responsibilities 1. Review documents and information provided by merchants to ensure accuracy before the store goes live. 2. Upload and verify merchant account details, ensuring all information is complete, correct, and processed efficiently. 3. Check merchant qualifications according to company rules. 4. Review other applications submitted by business colleagues or merchants. 5. Organize and manage store photo-taking services. 6. Organize and manage merchant-related files and materials. 7. Complete other review and support tasks assigned by your leader. 8. Work according to a shift schedule (5x2), including night shifts and weekends. 9. Collaborate with Operations, Product, and other relevant teams to support merchant onboarding and resolve related issues.
• Design, evaluate, and optimize sales incentive programs to align with business objectives and market strategy. • Conduct analysis on sales performance and incentive effectiveness to generate business insights and support management decisions. • Prepare and present analytical reports, forecasting and recommendations on incentive effectiveness to various stakeholders, including sales management. • Collaborate closely with Sales, Finance, HR, and other relevant teams to communicate and optimize incentive policy implementation and processes. • Track the execution of incentive programs and ensure the accuracy of commission calculations. • Support the sales team by articulating incentive policies, responding to queries, and gathering frontline feedback.