美团Senior Specialist of Business Process Innovation-Keemart

工作描述

Qualifications
1. Service process design: clear understanding of the entire service process chain from design and execution to outcome measurement, taking ownership of the whole journey.
2. Data insight: familiar with core service industry metrics, experienced in data analysis, and able to independently complete the full workflow from data processing to anomaly identification to root-cause analysis.
3. Project management: experienced in leading service improvement projects, with the ability to break down goals, coordinate resources, drive implementation, and deliver results.
4. Cross-functional influencing: skilled at integrating internal and external resources and driving improvements through cross-team collaboration, with a strong sense of ownership.
5. Bachelor's degree or above, with 3+ years of expe…