鹰角网络服务端研发工程师(客服平台方向)
社招全职3年以上地点:上海状态:招聘
任职要求
1. 计算机相关专业本科及以上学历,3年以上Golang开发经验; 2. 熟悉Golang常用库与工具,具备高并发、高可用系统设计经验; 3. 熟悉常见的后端技术栈,如数据库(MySQL/PostgreSQL)、缓存(Redis)、消息队列(Kafka/RabbitMQ等); 4. 熟悉实时消息传输、消息队列、推送技术及优化方案; 5. 深入理解常见的设…
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工作职责
工作内容: 1. 负责客服平台后端核心模块的设计、开发与性能优化,确保系统具备高并发处理能力和高可用性;; 2. 参与技术方案评审,优化系统架构设计,保障其合理性、可扩展性和可维护性; 3 .与产品团队深度协作,高效推进客服平台功能的需求分析、开发与迭代优化; 4 .参与系统监控与运维,快速定位并解决技术问题,持续提升平台稳定性; 5. 协同前端、测试及其他团队,高效推动产品功能的开发与高质量交付。
包括英文材料
学历+
Go+
https://www.youtube.com/watch?v=8uiZC0l4Ajw
学习Golang的完整教程!从开始到结束不到一个小时,包括如何在Go中构建API的完整演示。没有多余的内容,只有你需要知道的知识。
高并发+
https://www.baeldung.com/concurrency-principles-patterns
In this tutorial, we’ll discuss some of the design principles and patterns that have been established over time to build highly concurrent applications.
https://www.baeldung.com/java-concurrency
Handling concurrency in an application can be a tricky process with many potential pitfalls. A solid grasp of the fundamentals will go a long way to help minimize these issues.
https://www.oreilly.com/library/view/concurrency-in-go/9781491941294/
You’ll understand how Go chooses to model concurrency, what issues arise from this model, and how you can compose primitives within this model to solve problems.
https://www.oreilly.com/library/view/modern-concurrency-in/9781098165406/
With this book, you'll explore the transformative world of Java 21's key feature: virtual threads.
https://www.youtube.com/watch?v=qyM8Pi1KiiM
https://www.youtube.com/watch?v=wEsPL50Uiyo
高可用+
https://redis.io/blog/high-availability-architecture/
A high available architecture is when there are a number of different components, modules, or services that work together to maintain optimal performance, irrespective of peak-time loads.
https://www.ibm.com/think/topics/high-availability
High availability (HA) is a term that refers to a system’s ability to be accessible and reliable close to 100% of the time.
系统设计+
https://roadmap.sh/system-design
Everything you need to know about designing large scale systems.
https://www.youtube.com/watch?v=F2FmTdLtb_4
This complete system design tutorial covers scalability, reliability, data handling, and high-level architecture with clear explanations, real-world examples, and practical strategies.
MySQL+
https://juejin.cn/post/7190306988939542585
这是一篇 MySQL 通关一篇过硬核经验学习路线,包括数据库相关知识,SQL语句的使用,数据库约束,设计等。
[英文] MySQL Tutorial
https://www.mysqltutorial.org/
your go-to resource for mastering MySQL in a fast, easy, and enjoyable way.
https://www.youtube.com/watch?v=5OdVJbNCSso
MySQL SQL tutorial for beginners
https://www.youtube.com/watch?v=7S_tz1z_5bA
This beginner-friendly course teaches you SQL from scratch.
PostgreSQL+
[英文] PostgreSQL Tutorial
https://neon.com/postgresql/tutorial
This PostgreSQL tutorial helps you quickly understand PostgreSQL.
[英文] PostgreSQL Tutorial
https://www.pgtutorial.com/
This PostgreSQL tutorial will teach you about PostgreSQL from beginner to advanced.
https://www.youtube.com/watch?v=qw--VYLpxG4
It is the most advanced open source database system widely used to build back-end systems.
https://www.youtube.com/watch?v=SpfIwlAYaKk
Learn PostgreSQL, one of the world's most advanced and robust open-source relational database systems.
缓存+
https://hackernoon.com/the-system-design-cheat-sheet-cache
The cache is a layer that stores a subset of data, typically the most frequently accessed or essential information, in a location quicker to access than its primary storage location.
https://www.youtube.com/watch?v=bP4BeUjNkXc
Caching strategies, Distributed Caching, Eviction Policies, Write-Through Cache and Least Recently Used (LRU) cache are all important terms when it comes to designing an efficient system with a caching layer.
https://www.youtube.com/watch?v=dGAgxozNWFE
Redis+
[英文] Developer Hub
https://redis.io/dev/
Get all the tutorials, learning paths, and more you need to start building—fast.
https://www.runoob.com/redis/redis-tutorial.html
REmote DIctionary Server(Redis) 是一个由 Salvatore Sanfilippo 写的 key-value 存储系统,是跨平台的非关系型数据库。
https://www.youtube.com/watch?v=jgpVdJB2sKQ
In this video I will be covering Redis in depth from how to install it, what commands you can use, all the way to how to use it in a real world project.
还有更多 •••
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