小米New retail Store operation manager/新零售门店运营-零售专项

1. 门店经营：与合作商店长协作，完成门店各项经营管理工作。 2. 销售管理：制定门店的销售计划与销售策略，并带领合作商团队完成公司下达的销售任务指标 3. 运营协同：与平台以及总部保持良好沟通和协作，配合公司的各项策略的落地实施 4. 商品与陈列管理：监督商品的周转，协同合作商及时补货，保证货品陈列符合公司VM标准。 5. 客户服务： 负责监督和管理门店的客户服务，处理客户投诉，确保客户得到满意的服务体验。 6. 团队管理：协同合作商完成门店员工的招聘、培训，确保门店人力充足，保证员工的工作积极性和服务质量。 --------------------------------------------------------------------------------------------------------------------------------------- 1. Store operation: cooperate with of Retailer store manager, complete the operation and management of the store. 2. Sales management: formulate the sales plan and sales strategy of the store, and lead Xiaomi Retailer team to complete the sales task indicators issued by the company 3. Operational coordination: maintain good communication and cooperation with the platform and headquarter, cooperate with the implementation of the company's various strategies. 4. Product and display management: supervise product turnover, cooperate with Xiaomi Retailer for timely replenishment, ensure the display of products meets company's VM standards. 5. Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring customers get a satisfactory service experience. 6. Team management: Cooperate with partners to complete the recruitment and training of store staffs, ensure sufficient store manpower, and ensure the enthusiasm and service quality of staffs. 7. Retailer communication: maintain good communication and cooperation with partners to ensure the implementation of the company's various strategies. 7. 商沟通：与合作商保持良好沟通和协作，确保公司各项策略的落地实施。

1. 门店经营：与合作商店长协作，完成门店各项经营管理工作。 2. 销售管理：制定门店的销售计划与销售策略，并带领合作商团队完成公司下达的销售任务指标 3. 运营协同：与平台以及总部保持良好沟通和协作，配合公司的各项策略的落地实施 4. 商品与陈列管理：监督商品的周转，协同合作商及时补货，保证货品陈列符合公司VM标准。 5. 客户服务： 负责监督和管理门店的客户服务，处理客户投诉，确保客户得到满意的服务体验。 6. 团队管理：协同合作商完成门店员工的招聘、培训，确保门店人力充足，保证员工的工作积极性和服务质量。 7. 商沟通：与合作商保持良好沟通和协作，确保公司各项策略的落地实施。 --------------------------------------------------------------------------------------------------------------------------------------- 1. Store operation: cooperate with of Retailer store manager, complete the operation and management of the store. 2. Sales management: formulate the sales plan and sales strategy of the store, and lead Xiaomi Retailer team to complete the sales task indicators issued by the company 3. Operational coordination: maintain good communication and cooperation with the platform and headquarter, cooperate with the implementation of the company's various strategies. 4. Product and display management: supervise product turnover, cooperate with Xiaomi Retailer for timely replenishment, ensure the display of products meets company's VM standards. 5. Customer service: Responsible for supervising and managing the store customer service, handling customer complaints, and ensuring customers get a satisfactory service experience. 6. Team management: Cooperate with partners to complete the recruitment and training of store staffs, ensure sufficient store manpower, and ensure the enthusiasm and service quality of staffs. 7. Retailer communication: maintain good communication and cooperation with partners to ensure the implementation of the company's various strategies.

1.提供卓越的顾客体验: 热情友好地欢迎顾客，了解他们的需求，并提供个性化的解决方案，超越他们的期望。 2.产品专家: 深入了解所有 小米产品硬件软件知识、服务知识，并能够清晰简洁地向顾客解释其功能和优势，是门店团队学习与寻找产品帮助的对象。 3.销售与服务: 积极倾听顾客需求，推荐合适的产品和服务，完成门店销售目标，同时，能处理顾客咨询、技术支持。 4.团队合作: 与团队成员紧密合作，共同营造积极向上的工作氛围，并为顾客提供无缝衔接的服务体验。 5.辅助门店管理：协助店长管理店铺的日常营运，如销售分析、陈列整理、顾客服务、库存、活动的制定和执行等。 6.保持学习: 积极参与公司组织的培训，不断学习新的产品知识、销售技巧和服务理念，以保持领先地位。 ---------------------------------------------------------------------------------------------------------------------------------------- 1.Provide an excellent customer experience: Welcome customers warmly and friendly, understand their needs, and offer personalized solutions to exceed their expectations. 2.Product expert: Have an in-depth understanding of the hardware and software knowledge of all Xiaomi products as well as service knowledge, and be able to clearly and concisely explain their functions and advantages to customers. You should be the person that the store team turns to for product learning and assistance. 3.Sales and service: Actively listen to customers' needs, recommend suitable products and services, and achieve the store's sales targets. Meanwhile, be capable of handling customer inquiries and providing technical support. 4.Teamwork: Collaborate closely with team members to jointly create a positive and upbeat working atmosphere and provide customers with a seamless service experience. 5.Assist in store management: Assist the store manager in managing the daily operations of the store, such as sales analysis, display arrangement, customer service, inventory management, and the formulation and implementation of activities. 6.Keep learning: Actively participate in the training organized by the company, and continuously acquire new product knowledge, sales techniques, and service concepts to stay ahead of the competition.

1.Store Expansion: Manage and drive the execution of market analysis, site selection, store design, renovation, and Xiaomi store operations； 2.Store Operations: Participate in setting sales targets and store establishment strategies for assigned countries, collect operational and P&L data, conduct in-depth analysis of regional and national store performance, diagnose issues, and guide business improvement； 3. New Product Launches & Promotions: Drive sales growth for premium smartphones, tablets, and AIoT products through in-store launches and promotional campaigns； 4.Project Execution: Oversee and manage the implementation of corporate store operation initiatives at the frontline, taking ownership of related projects； 5.Global Mobility: This role is part of an overseas assignment pool. After training and supporting regional operations at HQ, the candidate will be assigned to an international location (specific country TBD).