小米Regional After Sales Service Operation
任职要求
1. Rich experience in after-sales services of non-mobile phone (Ecosystem/TV and other categories) products, familiar with the service policies and processes of smart products 2. English meets the national level 6 standard, good listening, speaking, reading and writing, and overseas service experience is preferred 3. Rich teamwork and project impetus, PMP certificate is preferred
工作职责
1. Responsible for connecting with the Product Research & Development team, pulling through all service system preparations before the launch of new products, and formulating service terms with upstream supply chain companies; 2. Responsible for formulating the warranty policy and warranty process for new products in various sales countries around the world; 3. Responsible for monitoring and optimizing the after-sales service process, responding to problems caused by emergencies or quality issue
Responsibility: 1. Indirect procurement focus on indirect procurement (MKT, retail, admin, new retail), and with focus on after sale service & logistic, to establish and continuously optimize the procurement guideline and management system according to variety of categories within CEE & Nordic countries; 2. Set up and manage the supplier pool by category to support the stakeholder departments, to ensure all the execution could go well and efficiently, and keep optimizing deliverables' quality, cost and efficiency to contribute to better business success; 3. Develop the procurement strategy by category, to promote procurement's profession sustainably, to improve the coverage of frame agency, to manage the whole process from PR to payment and to avoid compliance risk; 4. Conduct supplier selection (including bidding) for all the categories to filter the excellent frame agency and implement PO under the frame contract, set up long-term relationship with high-quality suppliers to improve procurement efficiency and service quality; 5. As a qualified regional procurement manager, in-depth understanding of company's business, control the stakeholder's demands to make a comprehensive resource plan, and promote the satisfactions with stakeholders all the time.
Responsibility: 1. Indirect procurement focus on indirect procurement (MKT, retail, admin, new retail), and with focus on after sale service & logistic, to establish and continuously optimize the procurement guideline and management system according to variety of categories within CEE & Nordic countries; 2. Set up and manage the supplier pool by category to support the stakeholder departments, to ensure all the execution could go well and efficiently, and keep optimizing deliverables' quality, cost and efficiency to contribute to better business success; 3. Develop the procurement strategy by category, to promote procurement's profession sustainably, to improve the coverage of frame agency, to manage the whole process from PR to payment and to avoid compliance risk; 4. Conduct supplier selection (including bidding) for all the categories to filter the excellent frame agency and implement PO under the frame contract, set up long-term relationship with high-quality suppliers to improve procurement efficiency and service quality; 5. As a qualified regional procurement manager, in-depth understanding of company's business, control the stakeholder's demands to make a comprehensive resource plan, and promote the satisfactions with stakeholders all the time.
Responsibility: 1. Indirect procurement focus on indirect procurement (MKT, retail, admin, new retail), and with focus on after sale service & logistic, to establish and continuously optimize the procurement guideline and management system according to variety of categories within CEE & Nordic countries; 2. Set up and manage the supplier pool by category to support the stakeholder departments, to ensure all the execution could go well and efficiently, and keep optimizing deliverables' quality, cost and efficiency to contribute to better business success; 3. Develop the procurement strategy by category, to promote procurement's profession sustainably, to improve the coverage of frame agency, to manage the whole process from PR to payment and to avoid compliance risk; 4. Conduct supplier selection (including bidding) for all the categories to filter the excellent frame agency and implement PO under the frame contract, set up long-term relationship with high-quality suppliers to improve procurement efficiency and service quality; 5. As a qualified regional procurement manager, in-depth understanding of company's business, control the stakeholder's demands to make a comprehensive resource plan, and promote the satisfactions with stakeholders all the time.
1.Manage indirect procurement category (MKT, Retail, Admin, Logistics etc) and focus on after-sale service & logistics, to establish and continuously optimize the procurement guideline and management system according to variety of categories within WEU countries; 2.Set up and manage the supplier pool by category to support the stakeholder departments, to ensure all the execution could go well and efficiently, and keep optimizing deliverables' quality, cost and efficiency to contribute to better business success; 3.Develop the procurement strategy by category, to promote procurement's profession sustainably, to improve the coverage of frame agency, to manage the whole process from PR to payment and to avoid compliance risk; 4.Conduct supplier selection for all the categories to filter the excellent frame agency and implement PO under the frame contract, set up long-term relationship with high-quality suppliers to improve procurement efficiency and service quality; 5.As sponsor for country/regional procurement manager, in-depth understanding of company's business, control the stakeholder's demands to make a comprehensive resource plan, and promote the satisfactions with stakeholders all the time.