小米HR Operation Specialist, Vietnam

1、负责海外地区本地雇员及中国外派员工的人力运营工作，包括员工入职、离职、转正、调岗等流程管理，确保流程的高效执行； 2、参与人力运营方案、工作流程、服务标准等体系的制定，确保各项工作的合法合规、流程高效、员工体验良好，持续优化现有流程，提高运营效率; 3、收集并整理人力运营数据，分析运营效果，为管理层提供决策支持。通过数据分析，发现潜在问题，提出改进建议。 4、与海外各部门、中国总部以及外部合作伙伴保持密切沟通，确保人力运营工作的顺利推进。协调资源，解决跨部门合作中的问题和挑战。 OPS团队定位： 专注于海外地区人力运营，负责本地雇员及中国外派员工的高效流程管理、员工体验优化及合法合规执行。搭建人力运营方案、流程与服务标准，主导海外人力项目，为人力资源管理提供坚实支持。 Job Responsibilities: 1.Be responsible for the human resources operations of local employees in overseas regions and Chinese expatriate staff, including managing processes such as employee onboarding, offboarding, probation 2.completion, and job transfers, to ensure efficient execution of these procedures. 3.Participate in the formulation of human resources operation plans, workflows, service standards, and other systems to ensure the legality, compliance, efficiency of processes, and positive employee experiences. Continuously optimize existing processes to improve operational efficiency. 4.Collect and organize human resources operation data, analyze operational effectiveness, and provide decision support to management. Through data analysis, identify potential issues and propose improvement suggestions. 5.Maintain close communication with overseas departments, the Chinese headquarters, and external partners to ensure the smooth advancement of human resources operation work. Coordinate resources and resolve issues and challenges in cross-departmental collaboration. OPS Team Positioning: Focused on overseas human resources operations, responsible for managing the efficient processes, optimizing employee experiences, and ensuring legal compliance for both local employees and Chinese expatriate staff. Establishing human resources operation plans, workflows, and service standards, leading overseas human resources projects, and providing solid support for human resource management.

You will provide HR Service Delivery design, advisory and support to Ant International in Vietnam. - Render HR advisory support, lead transformation projects and provide substantial value of efficiency and effectiveness to service deliveries - Oversee the quality of service and deliver HR Operational tasks (including but not limited to onboarding, offboarding, transfers, assignments, employment visa, employment certification letters, HR queries, benefits and payroll operations) efficiently with high service standard within service level agreements (SLAs) - Identify pain points in a timely manner by undertaking regular reviews and flag out to Team Leader with an alternative / solution and initiate process improvement / enhancement projects simultaneously - Ensure consistency of work and HR service is delivered on a day to day basis - Maximize the effectiveness of teamwork by supporting Team Leader & team members - Administering and analyze local benefits, leave of absence (LOA), workers’ compensation processes, reporting benefits plan information to team management and ensures that policies are renewed on time and they do not lapse - Customize engagement campaigns / knowledge sharing sessions (both onsite and virtual) that is essential and is valuable for our stakeholders - Value add by ideating solutions and propose effective alternatives to meet different Business Units (BU) requirements - Develop effective communication and relationships with internal stakeholders and external vendors (outsourcing service partners) to achieve seamless and smooth operations

1. Responsible for the human resources operations of local employees in overseas areas and Chinese expatriate employees (including but not limited to transfers, contract management, file management, non-cash benefits, local supplier docking, etc.); 2. Build and formulate human operation plans, work processes, and service standards to ensure legal compliance, efficient processes, and good employee experience; 3. Implementation of the group’s human resources policies and procedures overseas locally; 4. Initiate and lead overseas human resources projects and continuously improve human resources operations; 5. HR system data maintenance and digitalization support.

1. Responsible for the human resources operations of local employees in overseas areas and Chinese expatriate employees (including but not limited to transfers, contract management, file management, non-cash benefits, local supplier docking, etc.). 2. Build and formulate human operation plans, work processes, and service standards to ensure legal compliance, efficient processes, and good employee experience. 3. Implementation of the group’s human resources policies and procedures overseas locally. 4. Initiate and lead overseas human resources projects and continuously improve human resources operations. 5. HR system data maintenance and digitalization support.