影石Store Manager
任职要求
1.Education & Language: Bachelor’s degree or above; Fluent in English (speaking, listening, reading, writing); Second language proficiency is a plus.
2.Work Experience: 3+ years of retail management experience, with 1-2 years in consumer electronics/camera/sports gear industry; North American local retail experience is preferred; Familiar with POS systems and inventory management software.
3.Product & Technology: Basic understanding of action camera/panoramic imaging technology; Ability to quickly master core advantages of Insta360 products (AI features, anti-shake technology, image…工作职责
1.Store Operations Management: Oversee daily operations of Insta360's North America direct-operated store, develop and execute sales strategies to achieve revenue and profit targets, ensuring compliance with brand standards and North American retail regulations. 2.Sales & Customer Service: Lead sales of high-end products such as action cameras/panoramic cameras, provide professional product demonstrations and technical consultations, handle customer complaints, and enhance customer satisfaction and repurchase rate. 3.Team Management: Recruit, train, schedule, and conduct performance management for local teams; build a cohesive sales team and improve employees' product knowledge and sales capabilities. 4.Inventory & Financial Management: Monitor inventory levels, optimize replenishment processes to reduce losses; manage store budgets, control costs, and be responsible for P&L and financial statement analysis. 5.Brand Promotion & Marketing: Plan and execute localized promotional activities, collaborate with communities and KOLs to enhance brand influence, and collect market feedback to optimize operational strategies. 6.Compliance & Safety: Ensure store operations comply with local North American laws and regulations (labor, tax, privacy), and implement safety measures to protect personnel and assets.
1. Provide superior customer experience: Receive customers warmly and friendly, understand their needs, and provide personalized solutions that exceed their expectations. 2. Product experts: In-depth understanding of all Xiaomi product hardware and software knowledge, service knowledge, and being able to explain its functions and advantages to customers clearly and concisely, is the person of the store team to learn and find product help. 3. Sales and service: Actively listen to customer needs, recommend suitable products and services, complete store sales targets, and be able to handle customer consultation and technical support at the same time. 4. Teamwork: Work closely with team members to create a positive working atmosphere and provide customers with a seamless service experience. 5. Assist store management: Assist the store manager in managing the daily operations of the store, such as sales analysis, display arrangement, customer service, inventory, and activity formulation and execution. 6. Keep learning: Actively participate in the company organized training, and constantly learn new product knowledge, sales techniques and service concepts to maintain a leading position.
1. Responsible for the day-to-day operational management of the Riyadh Service Station, including the receipt and dispatch of goods, and warehouse management. 2. Ensures timely delivery of goods, coordinates interdepartmental collaboration, and enhances fulfilment efficiency. 3. Manages and guides team members, develops work plans and procedures, and improves team performance. 4. Oversee warehouse management, encompassing goods receipt and dispatch, inventory control, and loss prevention. 5. Analyse and resolve operational issues arising during logistics processes to guarantee seamless supply chain operations.
Responsibilities： 1. Assist the China headquarters in formulating the design strategy for Xiaomi's auto delivery center stores in Germany. Deeply integrate Xiaomi's brand visual system with the aesthetic preferences of local German users, and output design planning schemes and standardized specifications that meet EU compliance requirements, providing directional guidance and implementation basis for store design. 2. Lead the overall management of the full design process, covering key links such as conceptual design, scheme review, detailed design, construction drawing review, and coordinating with government and owner parties for the approval of scheme drawings. Ensure that the design scheme is both implementable and consistent with the brand, while strictly complying with German architectural design regulations and environmental protection standards. 3. Establish and improve the Sino-German design collaboration mechanism, coordinate the Chinese brand team, local German design contractors, general contractors and material suppliers, and promote efficient cross-team collaborative communication. Proactively participate in and solve connection problems between design and construction links to ensure the smooth progress of projects. 4. Be responsible for design cost control and supplier management: Participate in selecting suitable local German design resources and material suppliers, balance cost, presentation effect and delivery cycle by optimizing design schemes; Establish and implement a design quality control system to ensure that design results meet standards. 5. Serve as the core interface for Sino-German communication on the design side, efficiently promote the in-depth integration of Chinese brand requirements (such as brand visual specifications and user experience standards) with local German compliance requirements (such as fire protection, energy conservation, and barrier-free design), and proactively avoid design compliance risks to ensure the compliant implementation of projects. 6. Assist in establishing the design management system for the German region, and precipitate reusable design standards and localized collaboration processes. While promoting the standardization of the design style of Xiaomi's auto delivery centers, take into account regional differentiated needs to achieve a balance between standardization and differentiation.
Oversee delivery of creative assets and sources of truth to DCM, communicating DCM requirements and collaborating with partners from Marcom, Engineering, and Apple Store Online business teams to ensure seamless execution Manage end-to-end project planning and execution — including resourcing, milestones, priorities, and change management — across complex, cross-functional work streams from launch to takedown, ensuring on-time delivery aligned to business plans while maintaining brand consistency and a strong focus on the customer experience Partner and negotiate with cross-functional teams and stakeholders to define priorities, plan and align schedules, and collaborate to achieve solution-oriented decision-making Proactively identify risks and dependencies, taking decisive action to mitigate potential issues and manage partner and leadership communications effectively Support post-release analysis to identify wins and challenges. Carry findings forward to continually improve future project deliveries and execution Be an internal evangelist for effective and sustainable process solutions, including automation and AI-assisted workflows