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58同城ABG-文职电话客服+上四休一(J33722)

社招全职销售类地点:天津状态:招聘

任职要求


1. 专科及以上学历;
2. 普通话标准,保证在通话过程中不带有地方口音;
3. 良好的语言表达和沟通能力,应变能力;
4. 熟练掌握业务知识,熟背话术。

工作职责


纯文职客服无销售属性,全白班,排休不双休,加班极少,日外呼电话量350+

1.主动外呼个人车主,收集车辆信息,汇总为工单;
2.汇总用户的问题信息,并录入系统,对接相关部门;
3.快速有效、保质保量的完成工单记录处理;
4.具备较强的学习能力,及时学习并领会业务更新内容;
5.主动发现并提供增值信息;
6.上级交代的临时工作任务;
纯文职外呼电话客服,无销售属性,上四休一,每天19:00准时关闭系统。
绩效考核指标看个人达成成果,不依据排名评定。
包括英文材料
学历+
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