Introduction to the job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer executes regular basic, pre-defined maintenance and diagnostic activities under supervision. Role and responsibilities Problem analysis and approach Gather all information relevant for the problem, analyze using defined means, gather additional diagnostic info if needed, execute initial approach to solve problem determined by senior engineers and with close guidance from others. Problem handovers and routing Handover problem or problem aspects to others (experienced 1st line), document all data relevant for problem (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). Repairs Use tools, replace parts, improve settings, to execute repairs per the guidance provided by experienced team members. Procedures Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure under the guidance from experienced team members. Training / advice Explain appropriate actions to users to correct malfunctions, routine maintenance of equipment, recommend changes in user procedures when needed. Knowledge build-up and transfer Shares own findings and WoW with rest of the team.

Introduction to the job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. The Field Service Engineer executes regular basic, pre-defined maintenance and diagnostic activities under supervision. Role and responsibilities Problem analysis and approach Gather all information relevant for the problem, analyze using defined means, gather additional diagnostic info if needed, execute initial approach to solve problem determined by senior engineers and with close guidance from others. Problem handovers and routing Handover problem or problem aspects to others (experienced 1st line), document all data relevant for problem (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports). Repairs Use tools, replace parts, improve settings, to execute repairs per the guidance provided by experienced team members. Procedures Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure under the guidance from experienced team members. Training / advice Explain appropriate actions to users to correct malfunctions, routine maintenance of equipment, recommend changes in user procedures when needed. Knowledge build-up and transfer Shares own findings and WoW with rest of the team.

Introduction to the job Support China Communications’ daily work, including external and internal comms. Role and responsibilities Support in event organization, both online and offline activities, e.g. All Employee Meeting, China Leadership Meeting, Annual Dinner, etc. Prepare the materials for ASML China internal communications: draft content, design mailing, translation from English to Chinese and vice versa. ASML leaders’ video shooting and production support. Desk research under given topics. Participate in daily communications and support communications administration. Other jobs assigned by line manager

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岗位职责 / Responsibilities 负责客户现场光刻工艺的技术支持，包括工艺开发、优化、参数设定与问题诊断；Provide on-site technical support for lithography processes, including process development, optimization, parameter setup, and issue diagnosis. 深入理解客户产品与制程需求，提供定制化的光刻解决方案；Deeply understand customer products and process requirements to deliver customized lithography solutions. 分析并解决光刻过程中出现的工艺问题，如曝光均匀性、对准精度、CD控制、Overlay误差等；Analyze and resolve lithography-related process issues such as exposure uniformity, alignment accuracy, CD control, and overlay errors. 协助客户进行新产品导入（NPI）过程中的光刻工艺验证与调试；Support customers in lithography process verification and tuning during new product introduction (NPI). 编写并维护技术文档，包括工艺流程、问题分析报告、技术交流材料等；Prepare and maintain technical documentation, including process flows, issue analysis reports, and technical communication materials. 与总部研发、产品、FAE团队协作，推动工艺技术的持续优化与创新；Collaborate with headquarters R&D, product, and FAE teams to drive continuous process improvement and innovation. 跟踪行业最新光刻技术发展趋势，参与内部技术培训与知识分享。Stay updated on the latest industry trends in lithography technology and participate in internal technical training and knowledge sharing.

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Job Description 岗位职责 / Responsibilities 负责客户现场光刻工艺的技术支持，包括工艺开发、优化、参数设定与问题诊断；Provide on-site technical support for lithography processes, including process development, optimization, parameter setup, and issue diagnosis. 深入理解客户产品与制程需求，提供定制化的光刻解决方案；Deeply understand customer products and process requirements to deliver customized lithography solutions. 分析并解决光刻过程中出现的工艺问题，如曝光均匀性、对准精度、CD控制、Overlay误差等；Analyze and resolve lithography-related process issues such as exposure uniformity, alignment accuracy, CD control, and overlay errors. 协助客户进行新产品导入（NPI）过程中的光刻工艺验证与调试；Support customers in lithography process verification and tuning during new product introduction (NPI). 编写并维护技术文档，包括工艺流程、问题分析报告、技术交流材料等；Prepare and maintain technical documentation, including process flows, issue analysis reports, and technical communication materials. 与总部研发、产品、FAE团队协作，推动工艺技术的持续优化与创新；Collaborate with headquarters R&D, product, and FAE teams to drive continuous process improvement and innovation. 跟踪行业最新光刻技术发展趋势，参与内部技术培训与知识分享。Stay updated on the latest industry trends in lithography technology and participate in internal technical training and knowledge sharing.

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