腾讯Senior Regional Game Operation Manager
任职要求
Passionate about casual games, preferably with experience playing Miniclip games. Minimum 3 years of experience in overseas game operations, localization, or other relevant roles, with some mobile game experience preferred. Strong project management skills with the ability to dive into details and think clearly about project timelines and interdependen…
工作职责
Analyze player data and competitor datasets to understand behavioral patterns driving current player performance. Collaborate with multiple teams at Miniclip, including Player Insights, Marketing, and Community Managers, to develop strategies that impact the successful publishing of Miniclip games. Monitor competitor activities and performance, share best practices with the Miniclip team, and drive the implementation of impactful follow-up initiatives. Based on feedback from key target users, propose feature recommendations that positively impact the player experience. Integrate internal Tencent resources to provide necessary support for Miniclip's publishing capabilities (e.g., payment processing, anti-cheating measures). Act as a liaison between Miniclip and internal Tencent teams, ensuring smooth communication and progress in collaborative efforts. Work Location: China-Shanghai | China-Shenzhen | UK-London
Position Overview We are seeking a passionate and experienced Senior Esports Manager – Esports Ecosystem to play a pivotal role in supporting the development and sustainability of our global esports ecosystem. This individual will work closely with regional teams, event organizers, federations, pro organizations, and other partners to grow engagement, visibility, and infrastructure for our esports titles. This is a cross-functional, multi-title role based in Shenzhen for the first year, with the opportunity to relocate to an international market thereafter. The ideal candidate will bring a deep understanding of the esports landscape, strong relationship-building skills, and the ability to navigate complex, multicultural environments. Key Responsibilities Strategic Collaboration Support relationship-building efforts with international esports organizations, including major multi-sport and esports competitions (e.g., Asian Games, Olympic Esports Games, Esports World Cup). Coordinate with internal stakeholders to ensure alignment on global esports goals and initiatives. Ecosystem Support & Advocacy Assist regional publishing and esports teams in engaging with governments and esports federations to foster ecosystem development. Provide guidance on best practices for grassroots and semi-professional development in local markets. Pro Team & Content Support Collaborate with professional esports organizations to co-create high-quality content and storytelling that resonates with global audiences. Facilitate joint promotional campaigns that create mutual value for Level Infinite and our partners. Business Opportunity Exploration Identify and evaluate emerging business opportunities related to esports partnerships, content licensing, event collaborations, and brand integrations. Provide insights on regional market dynamics and support the creation of sustainable ecosystem models. Cross-Title & Cross-Functional Collaboration Work across multiple titles published by Level Infinite, adapting strategies to fit the needs of different game genres and competitive formats. Liaise with internal departments such as marketing, publishing, operations, and legal to ensure smooth execution of esports initiatives. Work Location: China-Shenzhen
• Manage and support the development of a small, multi-disciplinary creative team, setting clear expectations and career goals. • Drive hiring, onboarding, and performance management, with a focus on mentoring and long-term team growth. • Collaborate deeply with Tencent partners, resolving cross-team challenges, facilitating shared production pipelines, and aligning on delivery targets. Tencent partners • Partner with Product, Discipline Leads, Delivery, Narrative, Design, Sound, and Publishing to align on content scope and execution quality. Product, Discipline Leads, Delivery, Narrative, Design, Sound, and Publishing • Build and maintain sustainable pipelines and workflows that allow the team to scale without burnout, including asset tracking and style guides. pipelines and workflows • Lightly contribute to creative strategy, ensuring the team has context and ownership in theme development and player experience. creative strategy • Drive continuous process improvement and documentation to support visibility, velocity, and craft health. process improvement and documentation • Ensure smooth collaboration with external vendors and clear, timely feedback on outsourced work. external vendors
• Manage and support the development of a small, multi-disciplinary creative team, setting clear expectations and career goals. • Drive hiring, onboarding, and performance management, with a focus on mentoring and long-term team growth. • Collaborate deeply with Tencent partners, resolving cross-team challenges, facilitating shared production pipelines, and aligning on delivery targets. Tencent partners • Partner with Product, Discipline Leads, Delivery, Narrative, Design, Sound, and Publishing to align on content scope and execution quality. Product, Discipline Leads, Delivery, Narrative, Design, Sound, and Publishing • Build and maintain sustainable pipelines and workflows that allow the team to scale without burnout, including asset tracking and style guides. pipelines and workflows • Lightly contribute to creative strategy, ensuring the team has context and ownership in theme development and player experience. creative strategy • Drive continuous process improvement and documentation to support visibility, velocity, and craft health. process improvement and documentation • Ensure smooth collaboration with external vendors and clear, timely feedback on outsourced work. external vendors
• Own the release QA process - from submission readiness to first-party certification and launch test release QA process • Drive the compliance testing (Age Rating, EULA, Regional compliance, etc) implementation along with the partner FQA team compliance testing • Define best practices for platform testing, compliance, and regression across builds Define best practices • Partner with product teams to align test plans to platform cert requirements and live player needs align test plans • Be the QA expert on first-party platforms (App Store, Google Play, console) — including submission processes first-party platforms • Establish and track release quality metrics,drive data-informed decisions with partners release quality metrics • Lead and mentor other QA engineers, including reviewing test suite and monitoring execution Lead and mentor other QA engineers • Coordinate external testing vendors to ensure output meets Riot quality bar Coordinate external testing vendors • Collaborate with the stakeholders to enhance the assets/build delivery pipelines to ensure related QA testing running smoothly enhance the assets/build delivery pipelines • Represent the voice of the player in product readiness conversations and propose improvement suggestions Represent the voice of the player • Bring visibility and transparency to sr leadership on QA quality metrics and product quality readiness for each release • Communicate quality risks clearly and influence prioritization with production and engineering partners