腾讯《Arena Breakout》手游-海外发行运营负责人
任职要求
1.3年及以上海外发行和运营工作经验，有能力规划和协调各个相关模块成员的工作； 2.有独立或主要负责过游戏项目从对接到上线运营的完整经验，了解海外游戏发行运营流程； 3.热爱游戏行业，对海外主要游戏市场有深刻…
工作职责
1.统筹产品海外发行和运营的各项工作，制定产品全球发行策略，维护项目稳定运营并实现增长； 2.与支持部门部门合作，确保各个平台工具与游戏业务的顺利对接，基于运营工作所需，充分利用并合理优化其功能； 3.市场分析，预估及监控各项运营数据，基于数据分析提出建议，并对指标波动做出预判并制定应对方案； 4.基于海外市场特征和用户习惯，制定发行和运营策略，进行产品的本地化。包括但不限于版本内容规划及投放把控、游戏内外活动策划、用户维护策略等； 5.根据产品海外发行和运营策略，指导设计和开发团队进行产品内容创新和打磨； 6.根据实际业务需要，扩展和推进海外合作，包括不限于产品海外发行代理、海外IP授权洽谈等商务事宜。
1.负责电商【货场】的效率指标研究与优化; 2.构建仿真/运筹优化模型，解决仓储、物流、流量资源的动态匹配问题； 3.搭建端到端成本效益评估体系，包括不限于货盘坑位/流量规划、库存管理计划、履约资源规划等，平衡全链路收益与成本、时效性与用户体验，配合设计和实现预估效果的验证与复盘 4.与业务、系统工程、产品、算法同事合作，了解业务问题，提出解决方案并实现，结合业务具体问题，落地机器学习和仿真/运筹学领域的成熟技术。
Conduct risk assessment on user profile. Monitor and analyze risk indicators to finetune underwriting and portfolio management policy • Prepare and analyze risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends • Coordinate with modeling team on risk tools development including decision scorecards and responsible for risk model evaluation and continuously monitor its performance to ensure the stability and accuracy of risk strategy • Support conceptualization development for new credit products suitable for retail markets • Track and monitor the full credit cycle performance and risk appetite metrics. • Evaluate and influence to balanced business growth in the form of policy refinement and credit testing • Ensure compliance with regulatory requirements and industry best practices • Support country with portfolio deep-dive analyses and provide insights with recommendations on policy changes to improve portfolio quality. • Collaborate with Business teams, Product teams, Engineering teams and Ops team to balance risk management target with business target and user experience
1. The KA Account Manager position is a fundamental component of the merchant service team, serving a portfolio of large and strategically important merchants and partners in each market. 2. The role provides account management support in two capacities: as the primary contact for an assigned portfolio of large merchants and partners, as one of key members of a cross functional account team that includes Business Development, Marketing, Technical Support, Risk Management, AML, Legal, Customer Funds and Finance whose focus is to retain, manage and grow key account relationships. 3.The KA Account Manager is the lead point of contact for all service aspects of the merchant processing relationship during the contract life, ensuring a smooth transition from onboarding through to the activity phase. 4.The position is the focal point for information and communication with the merchants and partners on critical operational issues including onboarding, configuration, finance, risk and compliance management. Specific Duties： - Maintain a specific number of accounts as required, deliver quality merchant support service to the account portfolio, meet specific customer satisfaction requirements while continuously driving the healthiness of the account portfolio； - Provide accurate solutions to merchants regarding products, processes and compliance requirements； - Be available to answer all email, phone inquiries from your account base, and provide one-stop solution to address their needs, including difficult contacts and complaints； - Make outbound contacts to merchants whenever there are outstanding issues in the account, and give merchants proper guidance to improve the process； - Provide feedback to related teams on customers’ voice timely and proactively work on the solutions；Summarize the trend based on merchants’ voices; identify the valuable feedback and urgent issues to escalate to higher leadership team； - Work closely with related teams or counterparts to resolve merchants’ issue and follow up with responsible parties until they are resolved； - Regularly update customer relationship management database; - Insights study and analysis for each market to address challenges and opportunities.
1. Act as a finance partner to your business team, by providing professional finance analysis and insight to support business development 2. Build accurate forecasts and budget, closely monitor business progress and lead regular financial reviews (weekly, monthly and quarterly) 3. Regularly interact with senior leadership to provide performance analysis and improvement recommendation if necessary 4. Develop ad-hoc business case analysis and facilitate decision making 5. Collaborate with other finance modules or function teams on BAU operation and project