携程Senior CWFM Supervisor ALL EN SHACC(MJ020383)
任职要求
Full-Time Bachelor degree or aboveHave a minimum of 3 years of relevant work experience, prefer management experience in call centerStrong incoming volume forecasting and working knowledge of cycles preferredAdvanced MS Excel skills required. MS Access or other da…工作职责
Volume forecast for the next 3, 6, 12 months and Staffing & scheduling based on the forecasted volumeReal-time monitoring of staffing status and provide feedback to operation team if requiredReport daily/weekly/monthly variance analysis of forecast .vs. actual, volume verificationEstablish personnel performance measurement using established guidelines to allocate targets and track performance towards attainmentWork with operation groups to forecast volume trends, staffing & schedulingCollaborate with other departments to develop Key Performance Indicators of organizational results and efficienciesImprove reporting processes and reporting systems.
Role 1、Collabration with multiple 3rd party service providers to manage mobility full lifecycle cases. 2、As a main point of contact of employees to provide excelent service including conducting briefing calls, responding internal instant message tool, emails and telephone in a timely manner. 3、Assist in developing communication and materials in relation to Global Mobility matters. 4、Monitor regular reports and ensure billing accuracies. 5、Other job duties as assigned by superior.
About Level Infinite Level Infinite 是腾讯旗下国际游戏业务品牌，致力为全球玩家带来充满乐趣、原汁原味的游戏体验，让玩家随时随地进入游戏世界；并通过打造包容、互通、便捷的玩家社区，促进分享交流。 Level Infinite为合作工作室提供一系列支持及服务，助力其释放产品潜能。 Level Infinite发行产品包括《PUBG MOBILE》、《Goddess of Victory: NIKKE 》《Honor of King》等热门游戏，并与合作工作室联手推出了来自Fatshark的《战锤40K：暗潮》、Funcom的《沙丘：觉醒》、Inflexion Studios的《夜莺》在内多款产品。 想进一步了解Level Infinite，请访问www.levelinfinite.com，并在Twitter、Facebook、Instagram和Youtube上关注我们的官方账号。 Job Responsibilities 1、根据发行战略布局，协助业务负责人制定业务发展策略，提供行业和品类产品发展策略支持； 2、负责部门产品的预算及资源管理工作，包括制定资源分配标准，建立各类子场景预算管理机制，管理预算使用及效果数据，优化资源使用效率； 3、负责协调与组织内外部资源，确保项目团队相关方协同工作、目标一致。 Work Location: China-Shenzhen
This senior legal counsel is a member of the M&A legal team and will work and advise on the company’s international and domestic mergers, acquisitions, dispositions, joint ventures, investments and similar transactions. Responsibilities includes:. 1.Drafting, reviewing and negotiating transaction documents, such as equity share and asset subscription/purchase agreements, partnership/LLC/shareholders agreements, investment agreements, confidentiality agreements, side letters, engagement letters, letter of intent, bid letters, transaction term sheets, etc. 2.Working closely and coordinating with the company’s M&A investment team, financial and tax teams, divisional business teams with the review, analysis, implementation and execution of transactions. 3.Managing and coordinating due diligence reviews and reviewing relevant due diligence reports. 4.Retaining, managing and liaising with outside counsels and overseeing the working products provided by outside counsels. 5.Providing legal support for post-investment company management. 6.Contributing to the various internal knowledge management initiatives, including a precedent document database, template agreements, presentations and training initiatives.
Take ownership of internal system SRE practices including CI/CD, observability, and system reliability Manage and ensure the reliability of big data platforms (e.g., Hadoop, Spark, Flink) in cloud environments Design highly available architectures tailored to business needs and define ops standards and incident playbooks Lead technology choices, performance tuning, and stability enhancements for core infrastructure Work Location: China-Shenzhen