携程Senior Operation Manager, Operations Team(MJ022423)

Analyze player data and competitor datasets to understand behavioral patterns driving current player performance. Collaborate with multiple teams at Miniclip, including Player Insights, Marketing, and Community Managers, to develop strategies that impact the successful publishing of Miniclip games. Monitor competitor activities and performance, share best practices with the Miniclip team, and drive the implementation of impactful follow-up initiatives. Based on feedback from key target users, propose feature recommendations that positively impact the player experience. Integrate internal Tencent resources to provide necessary support for Miniclip's publishing capabilities (e.g., payment processing, anti-cheating measures). Act as a liaison between Miniclip and internal Tencent teams, ensuring smooth communication and progress in collaborative efforts. Work Location: China-Shanghai | China-Shenzhen | UK-London

Key Responsibilities include, but are not limited to: • Partner with the AGL Sales Managers in building the sales team level sales tactics, goals and mechanisms • Lead the Rhythm of Business for support sales team have a deep understanding of business metrics to provide recommendations and guidance to the managers • Develop a robust metrics to monitor the performance and execute on initiative to drive efficiency improvement • Assist Sales Managers in forecasting, pipeline management and reviews • Generate ad hoc and monthly recurring analyses for goal tracking and operational performance

1. R&D Operations Strategy and Planning - Develop and implement comprehensive R&D operations strategies, plans, and processes that align with the company's overall business objectives in the automotive sector. - Forecast resource requirements, including personnel, equipment, and budget, for R&D projects based on product development roadmaps and market demands. - Create and manage the annual R&D operations budget, ensuring efficient allocation of funds and cost control throughout the department. 2. Operation Project Management and Coordination - Oversee the planning, execution, and delivery of multiple operation projects simultaneously. Define project scopes, set milestones, and establish timelines to ensure on-time completion. - Coordinate with cross-functional teams, including engineering, design, purchase, admin, HR, finance to ensure strong support to R&D activities with other business functions. - Facilitate communication and collaboration among project teams, stakeholders, and external partners, ensuring clear and timely information flow. 3. HR Management - Collaborate with HR to develop and implement training and career development programs tailored to the needs of the R&D team. - Foster a culture of innovation, collaboration, and continuous learning within the R&D department, encouraging team members to explore new ideas and technologies. - Resolve conflicts and manage team dynamics effectively to maintain a positive and productive work environment. 4. Financial Management - Work closely with the finance department to develop and manage the R&D budget. Monitor and control expenses, ensuring that all spending aligns with budgetary constraints and financial targets. - Analyze financial data related to R&D projects, such as cost overruns, return on investment, and cost-benefit ratios. Provide financial insights and recommendations to senior management to support decision-making. - Participate in the preparation of financial reports and forecasts for the R&D department, ensuring accuracy and compliance with financial regulations. 5. Supplier Management - Establish and maintain strong relationships with suppliers of R&D materials, equipment, and services. Collaborate with the procurement department to develop supplier strategies, negotiate contracts, and manage supplier performance. - Evaluate suppliers based on quality, cost, delivery, and innovation capabilities. Conduct regular supplier audits and performance reviews to ensure compliance with company standards and expectations. - Identify potential suppliers and new sourcing opportunities to support R&D projects. Drive continuous improvement in supplier performance through supplier development initiatives. 6. Resource Management - Allocate and manage resources, including personnel, equipment, and facilities, to support R&D projects effectively. Ensure optimal utilization of resources and minimize waste. - Coordinate with procurement and logistics teams to acquire necessary materials, equipment, and services in a timely manner. - Manage the maintenance and upgrade of R&D facilities and equipment to ensure they meet the requirements of current and future projects. 7. Facilities Management - Oversee the planning, design, and construction of R&D facilities, ensuring they are equipped with the necessary infrastructure and technology to support research and development activities. - Manage the day-to-day operations of R&D facilities, including maintenance, security, and environmental management. Ensure compliance with relevant regulations and standards. - Plan for future facility expansion and upgrades based on the growth and needs of the R&D department.

1.销售目标管理：对连锁品牌团队业务目标进行拆解，梳理并定义影响销售团队达成目标的关键销售指标，建立目标管理指标体系，通过高效的数据工具和组织机制管理连锁品牌团队日/周/月维度销售目标； 2.经营分析：基于行业、竞争和商家信息输入，洞察连锁品牌增长与竞争机会点； 3.销售策略拆解：通过经营分析及探查，识别业务增长机会，制定可行的销售策略及前线执行路径； 4.项目管理：以项目管理方式，保障业务关键目标及策略可有效落地执行，分析并敏捷判断连锁品牌团队目标达成的可行性及风险，充分调动策略、产品、运营团队资源，驱动连锁品牌团队达成业务目标。 What You'll Do: 1.Sales Target Management: Dissect the business objectives for chain brand teams, and identify key sales metrics impacting the achievement of these goals. Develop an objective management indicator system, leveraging efficient data tools and organizational mechanisms to manage franchise brand team sales targets on a daily, weekly, and monthly basis. 2.Operational Analysis: Utilize inputs from industry, competitive, and merchant information to gain insights into franchise brand growth and competitive opportunity points. 3.Sales Strategy Breakdown:Through operational analysis and exploration, identify business growth opportunities, and formulate feasible sales strategies and frontline execution paths. 4.Project Management: Employ project management methods to ensure effective execution of critical business objectives and strategies. Analyze and swiftly assess the feasibility and risks of chain brand team objectives, harnessing resources from strategies, products, and operation team to drive the achievement of business goals for chain brand teams.