携程Senior Data Analysis Supervisor SHA(MJ023033)

In this role, you will be leading day-to-day operations to ensure organizational delivery of high quality annotated data from the group of Team Leads you support. You will effectively lead team performance by developing Team Leads, and other Senior Annotation roles, through individual coaching, team meetings, mentor sessions, participating in interviewing and hiring, data analysis, and collaboration with other Data Operations sites. You’ll also assist in the development of tools and reports needed analyze and run the business, including workflow optimization, workforce management, and developing more efficient ways of working. You will help determine staffing requirements and participate in interviewing and hiring. The role is an office based position. Additionally, some specific supervisor shifts require certain hours to be present on campus, and can span any hours of operations.

Key Roles and We are seeking a highly experienced and results-driven Compensation and Benefits Manager to oversee the design, implementation, and management of our comprehensive compensation and benefits programs. The ideal candidate will have a strong background in a wide range of C&B functions, including the design and analysis of salary structure, incentive schemes, as well as expertise in labor cost control. You will work closely with senior leadership to ensure that our compensation strategies are competitive, aligned with business objectives, and optimized for cost efficiency.  1.C&B Strategy a.Design and implement compensation structures, benefits programs, and policies that attract, retain, and motivate employees while ensuring internal equity and external competitiveness. b.Conduct salary benchmarking, market research, and analysis to recommend adjustments to compensation programs. c.Maintain and update the company’s salary structure in accordance with industry standards and internal consistency 2.Incentive Schemes & Performance-Based Compensation: a.Develop and formulate short-term and long-term incentive schemes, including monthly incentives, annual bonuses, and other performance-related rewards. b.Assess the effectiveness of incentive programs and provide recommendations for improvements. 3.Labor Cost Control & Analysis a.Manage and analyze labor cost data to ensure efficiency and optimize compensation spending. b.Budget the human resources costs, monitor and produce reports to provide data support for business decisions c.Work closely with finance to track and control labor costs within the company's budget. 4.Data Analysis & Reporting a.Develop and maintain comprehensive reporting on C&B data, including salary data, benefits participation, incentive scheme performance, and labor cost metrics. b.Use advanced analytics to evaluate compensation trends and provide actionable insights to management. 5.Continuous Improvement a.Stay current on trends, best practices, and regulations in compensation and benefits management. Predict market changes and formulate corresponding strategies to meet challenges b.Have profound insights into the HR work, and be able to analyze business conditions from both macro and micro perspective.

DUTIES AND RESPONSIBILITIES Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site. Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites. Regularly provides assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers may serve as site leader for customer. Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer. Assists customers in the receipt, installation, and testing of company equipment. Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities. Provides service education to customer’s service and operations staff. Ensures that parts are available and as specified for service requirements. Maintains appropriate tools are on hand and as required. Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers. Completes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval. Uses company technical documentation and provides feedback for improvement. Performs other duties as assigned. JOB COMPLEXITY Works on moderately complex problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.

DUTIES AND RESPONSIBILITIES Analyzes, diagnoses, and troubleshoots Cymer equipment problems via telephone or at customer site. Performs installation, repair, retrofits, upgrades and preventive maintenance on Cymer equipment installed at customer sites. Regularly provides assistance, guidance, leadership, and technical assistance to junior or less experienced field service engineers; may serve as site leader for customer. Maintains and manages an assigned installation equipment base. This includes providing primary support, forecasting, conducting customer support meetings, and ensuring regular communication with the customer. Assists customers in the receipt, installation, and testing of company equipment. Conducts equipment troubleshooting, analysis, and debugging in support of installation or operating activities. Provides service education to customer’s service and operations staff. Ensures that parts are available and as specified for service requirements. Maintains appropriate tools are on hand and as required. Travels as required for the purposes of performing service activities at customer sites or backfilling for other Cymer Field Service Engineers. Completes service, expense reports, and other administrative responsibilities in accordance with Cymer’s procedures and with supervisor’s approval. Uses company technical documentation and provides feedback for improvement. Performs other duties as assigned. JOB COMPLEXITY Works on moderately complex problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Networks with senior internal and external personnel in own area of expertise.