携程Operation Executive, Global Chains(MJ027401)

职责: 1. Help market managers to develop and sustain strong partner relationships by providing relevant support services to chain hotel partners 通过为连锁酒店合作伙伴提供相关支持服务，协助市场业务经理建立并维护稳固的合作伙伴关系 2. Ensure the chain hotel partners' product (content, rates, and availability) is consistently optimized and competitive on the Trip.com sites by operating Trip.com’s internal portals to maximize customer experience 通过运营Trip.com内部门户系统，持续优化连锁酒店合作伙伴的产品（内容、价格及房态），确保在Trip.com平台保持竞争力，最大化客户体验 3. Conduct the basic communication with chain hotel partners to ensure the smooth business cooperation 与连锁酒店合作伙伴保持基础沟通，确保业务合作顺畅开展 4. Execute effectively based on KPI metrics (targets, goals, and strategic objectives) set by Trip.com Group Management 高效执行Trip.com集团管理层制定的KPI指标（任务目标与战略规划） 5. Responsible for global accommodation operations, including but not limited to communicate with the frontline teams, coordinating and solving various demands 负责全球住宿业务运营，包括但不限于与一线团队沟通对接、协调解决各类需求 6. Track project progress and collaborate with cross-teams such as product, R&D, data, service and connectivity teams to promote the projects progress 跟踪项目进度，与产品、研发、数据、服务及系统对接等跨部门团队协作推进项目 7. Develop, maintain and optimize standard operating procedures (SOPs) to ensure consistency and improve effectiveness and efficiency 制定、维护并优化标准操作流程(SOP)，确保业务一致性，提升工作效能 8. Conduct regular analysis of business performance data to identify trends and areas for improvement 定期分析业务绩效数据，识别业务趋势并制定改进方案 9. Other reasonable duties as assigned 完成上级交办的其他合理工作  

Key Help market managers to develop and sustain strong partner relationships by providing relevant support services to chain hotel partnersEnsure the chain hotel partners' product (content, rates, and availability) is consistently optimized and competitive on the Trip.com sites by operating Trip.com’s internal portals to maximize customer experienceConduct the basic communication with chain hotel partners to ensure the smooth business cooperationExecute effectively based on KPI metrics (targets, goals, and strategic objectives) set by Trip.com Group ManagementResponsible for overseas accommodation operations, including but not limited to communicate with the front-line teams, coordinating and solving various demandsTrack project progress and collaborate with cross-teams such as product, R&D, data, service and connectivity teams to promote the projects progressDevelop, maintain and optimize standard operating procedures (SOPs) to ensure consistency and improve effectiveness and efficiencyConduct regular analysis of business performance data to identify trends and areas for improvementOther reasonable duties as assignedKey

• SPECIFIC RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: • CLEAR TO BUILD • - Handle the CTB process, ensure the process is working smoothly and we have clear visibility on materials over a 26-week horizon. Partner with the CM’s and the GSSMs (Global Supply and Sourcing Management) on all identified material issues (including sub-tier supply chain) until issues are closed/resolved. • ALLOCATIONS • - Play a meaningful role in the allocation of components that are in tight supply. • - Provide an aggregated view of supply versus demand as the baseline for program and site-allocation decisions. • - Collaborate with the SDMs (Supply Demand Management), OPMs (Operation Program Management) and GSSMs to make sure we allocate parts to contribute the best value. Communicate the allocation strategy with the significant parties. • EXECUTIVE MANAGEMENT REPORTING • - Build and maintain reports and summaries on a regular basis to support the business growth. Ensure reports are concise and on time to drive business decision making. • NEW PRODUCT MATERIALS READINESS • - During New Product Introduction (NPI) phase, lead material readiness to ensure that we understand the supply base and related challenges - Identify critical engineering release breakthroughs; assess necessity for risk ramp and associated liabilities, to ensure material supply for product ramp is protected. • - Identify issues early in the NPI phase and monitor/drive these to resolution prior to ramp. • - Identify supply chain on modules and components to ensure that we understand any challenges associated with the new product. • EXCESS & OBSOLETE • - Lead phase-out of obsolete parts and the transition to new production materials. • - Identify and mitigate E&O in advance to ensure we make the correct company decisions regarding build plan changes, cut-in vs. roll-in requirements, post ramp qualification opportunities, etc. • - Highlight parts with liability and propose solutions to management. • - Upon Engineering Change Notice (ECN) or End of Production (EOP) events, track & audit E&O claims, report to Finance for financial reserves, and ensure timely resolution and closure of such claims/reserves. • LOGISTICS • - Ensure the smooth flow of materials necessary to meet the production schedules, inventory control requirements, and on-going production support.

• SPECIFIC RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO: • 1, CLEAR TO BUILD - Handle the CTB process, ensure the process is working smoothly and we have clear visibility on materials over a 26-week horizon. Partner with the CM’s and the GSSMs (Global Supply and Sourcing Management) on all identified material issues (including sub-tier supply chain) until issues are closed/resolved. • 2, ALLOCATIONS - Play a meaningful role in the allocation of components that are in tight supply. • - Provide an aggregated view of supply versus demand as the baseline for program and site-allocation decisions. • - Collaborate with the SDMs (Supply Demand Management), OPMs (Operation Program Management) and GSSMs to make sure we allocate parts to contribute the best value. Communicate the allocation strategy with the significant parties. • 3, EXECUTIVE MANAGEMENT REPORTING - Build and maintain reports and summaries on a regular basis to support the business growth. Ensure reports are concise and on time to drive business decision making. • 4, NEW PRODUCT MATERIALS READINESS - During New Product Introduction (NPI) phase, lead material readiness to ensure that we understand the supply base and related challenges - Identify critical engineering release breakthroughs; assess necessity for risk ramp and associated liabilities, to ensure material supply for product ramp is protected. • - Identify issues early in the NPI phase and monitor/drive these to resolution prior to ramp. • - Identify supply chain on modules and components to ensure that we understand any challenges associated with the new product. • 5, EXCESS & OBSOLETE - Lead phase-out of obsolete parts and the transition to new production materials. • - Identify and mitigate E&O in advance to ensure we make the correct company decisions regarding build plan changes, cut-in vs. roll-in requirements, post ramp qualification opportunities, etc. • - Highlight parts with liability and propose solutions to management. • - Upon Engineering Change Notice (ECN) or End of Production (EOP) events, track & audit E&O claims, report to Finance for financial reserves, and ensure timely resolution and closure of such claims/reserves. • 6, LOGISTICS - Ensure the smooth flow of materials necessary to meet the production schedules, inventory control requirements, and on-going production support.