携程Operation Executive, Global Chains(MJ030492)

任职要求

需求:
1. High proficiency in English
具备优秀的英语运用能力
2. Bachelor’s or Master's degree in a related field; or equivalent related professional experience
本科及以上学历，专业不限（旅游管理等相关领域优先），或具备同等专业工作经验
3. Over 1 year of working experience in positions within hotel reservations, travel agencies, tour operators or OTA is a plus
1年以上酒店预订、旅行社、旅游运营商或OTA行业工作经验者优先…

工作职责

职责:
1. Help market managers to develop and sustain strong partner relationships by providing relevant support services to chain hotel partners
通过为连锁酒店合作伙伴提供相关支持服务，协助市场业务经理建立并维护稳固的合作伙伴关系
2. Ensure the chain hotel partners' product (content, rates, and availability) is consistently optimized and competitive on the Trip.com sites by operating Trip.com’s internal portals to maximize customer experience
通过运营Trip.com内部门户系统，持续优化连锁酒店合作伙伴的产品（内容、价格及房态），确保在Trip.com平台保持竞争力，最大化客户体验
3. Conduct the basic communication with chain hotel partners to ensure the smooth business cooperation
与连锁酒店合作伙伴保持基础沟通，确保业务合作顺畅开展
4. Execute effectively based on KPI metrics (targets, goals, and strategic objectives) set by Trip.com Group Management
高效执行Trip.com集团管理层制定的KPI指标（任务目标与战略规划）
5. Responsible for global accommodation operations, including but not limited to communicate with the frontline teams, coordinating and solving various demands
负责全球住宿业务运营，包括但不限于与一线团队沟通对接、协调解决各类需求
6. Track project progress and collaborate with cross-teams such as product, R&D, data, service and connectivity teams to promote the projects progress
跟踪项目进度，与产品、研发、数据、服务及系统对接等跨部门团队协作推进项目
7. Develop, maintain and optimize standard operating procedures (SOPs) to ensure consistency and improve effectiveness and efficiency
制定、维护并优化标准操作流程(SOP)，确保业务一致性，提升工作效能
8. Conduct regular analysis of business performance data to identify trends and areas for improvement
定期分析业务绩效数据，识别业务趋势并制定改进方案
9. Other reasonable duties as assigned
完成上级交办的其他合理工作