携程Senior Project Manager(MJ028403)
任职要求
1、具备OTA相关业务、服务、咨询等经验8年以上,有团队管理经验者优先; 2、对用户体验洞察、服务设计、流程设计、智能服务能力等某一方面和多方面具备深刻的理解,能对提升用户服务/体验管理有建设性思考和落地案例; …
工作职责
1、基于业务特性,阶段策略及服务旅程,从复杂的客户场景中迅速理解、定位、抽象问题,根据服务需求和服务痛点,设计和推动负责业务-服务全链路产品解决方案,通过服务设计提升用户服务体验,为用户在平台上服务体验服负责。 2、负责服务体系用户体验&服务相关的产品运营工作,通过产品化/智能化的方式优化整体工作流程,输出完善、严谨的产品运营方案并落地,和产品、研发、策略、客服等团队协同,共同提升服务水平和用户满意度; 3、关注AI领域市场动态,有智能服务相关产品运营经验或知识储备; 4、主动推动围绕关键目标专项机制的建立,跨部门、跨职能协调各团队共同发现问题、定义问题、解决问题,有效的通过方案设计,牵引产品、策略、服务资源等相关协同方,保障方案的落地的有效、高效和精准,并能从业务源头解决用户服务体验问题; 5、构建多模块的服务体系和规划,设计有效的服务解决方案,并能沉淀服务设计及运营机制、标准,保障持续性和传承性。 6、通过用户洞察、业务判断、竞对研究、数据分析等不断迭代适配业务场景的服务能力,包括但不限于各种智能/人工渠道能力、工具能力、方案能力等; 7、具备较高的风险敏感度,能及时掌握平台相关舆情或法律法规动向,及时部署和落地治理策略;协同产品、技术等多部门或团队,化解业务风险,系统化落地治理策略。
1、负责摄像头模组的评估选型,负责Camera新器件、新工艺的收集和研究,并建立资源库,输出研究分析报告,并成功导入产品项目中; 2、熟悉Cam模组电子,结构,光机等设计要点,负责Cam模组定制开发,量产交付; 3、负责与Camera主流马达厂家及其他创新厂家保持密切沟通,掌握Camera模组变焦和OIS的技术发展趋势,确保Camera模组能够获得最大的对焦和防抖性能; 4、负责与Camera Sensor厂家保持密切沟通,掌握Camera Sensor的技术发展趋势,确保发挥Sensor的最优性能满足VR系统的需求; 5、涉及部品的重大技术问题协助推动厂家技术支持; 6、部品通用化管理和兼容性设计。
1、负责RTOS操作系统移植,支撑任务调度/内存管理/动态加载等OS能力; 2、负责I2C/I3C/SPI等各类IP外设驱动开发; 3、负责acc/mag等各类sensor器件驱动开发; 4、负责对接Android各类Sensor service服务的底层通路建设; 5、负责AI推理框架,模型量化,sensor类算法; 6、负责智能业务如行人导航,融合定位,行为识别等业务交付。
Partnership Development: Identify, negotiate, and secure partnerships with MNOs and MVNOs globally. Maintain strong relationships to ensure long-term collaboration and mutual growth. Contract Negotiation: Lead negotiations for partnership agreements, ensuring alignment with company strategy and objectives. Manage the end-to-end process from initial contact to contract signing. Market Expansion: Develop and implement strategies to expand the availability and reach of travel essentials products, driving market share growth in key regions. Product Enhancement: Collaborate with partners to develop and launch new products or services that meet the needs of travelers. Provide market insights to optimize product offerings and enhance customer satisfaction. Cross-functional Collaboration: Work closely with internal departments such as marketing, operations, and customer service to ensure seamless integration and execution of different projects. Performance Monitoring: Regularly review and analyze partner performance metrics. Provide insights and recommendations to improve outcomes and maximize ROI. Market Research: Conduct ongoing research on industry trends, competitor activities, and technological advancements in the telecom sector. Use this information to inform strategy and drive innovation. Reporting: Prepare regular reports on business partnership activities, market trends, and performance metrics for senior management.
1. Assist in implementing the Choice business strategies, standards, and SOPs formulated by the regional team to ensure that local business operations follow the established directions. 2. Establish good cooperative relationships with local suppliers and partners, expand business resources, and promote the continuous development of the business. 3. Serve as a communication bridge between the local team and the regional team, and accurately and promptly convey the needs and information of both sides to ensure efficient and smooth business collaboration. 4. Collaborate with and track the local BD and buyer teams in the daily operation and management of the local product inventory, including tasks such as product listing, inventory control, and price adjustment, to improve the sales performance of local products. 5. Handle various problems and emergencies that arise during the implementation of local business, coordinate resources from all parties to solve them, and maintain the continuous operation of the business. 6. Participate in formulating marketing activity plans for the local market, integrating regional strategies with local characteristics to enhance the market competitiveness of the business.