携程User Operation Intern(MJ030380)
任职要求
Master’s degree is preferred, preferably in Business, Marketing, Social Sciences or related fields.Strong organizational and communication skills.Detail-oriented, proactiv…
工作职责
Assist the User Operation team with daily tasks.Support the execution of family travel channel design and activity planning, helping to organize and document operational processes.Participate in user research and market analysis, providing basic insights and reports to support decision-making.Help prepare and maintain project documentation, including meeting notes, reports, and process files.Coordinate with cross-functional teams to facilitate communication and ensure smooth workflow.Assist in tracking and reporting key operational metrics.
1. 日常监控站内外各渠道流量转化效率，了解异动原因并及时进行内部反馈 2. 协助进行站内流量资源分配，收集各业务诉求，并进行日常沟通答疑 3. 协助管理导购、搜推、交易、触达等流量相关产品需求，推动规划产研团队落实实施计划，把控上线风险；
1. Conduct user research to understand user behavior and preference towards different kinds of user growth programs.2. Generate qualitative insights reports, to provide suggestions and input for user operation and branding team's stratregy.
岗位名称：新媒体运营实习生 工作地点：厦门 岗位职责： ● 协助完成产品运营/内容运营/用户运营等相关工作内容 ● 支持线上线下活动的执行与推广，包括活动文案撰写、数据跟踪与效果复盘，积累完整的项目运营经验 ● 学习使用基础的数据工具，监测内容曝光、用户互动等核心数据，并从数据中发现规律，为运营策略提供建议 ● 跟踪行业最新动态和竞品动向，协助进行案例研究，为团队提供新鲜的灵感和创意
1.市场调研：协助团队进行专家访谈、用户调研和商户调研，深入了解行业、商户、用户需求和反馈，并撰写分析报告，为团队决策提供支持； 2.数据分析：可基于内外部数据搭建分析模型，测算目标、预算、评估ROI等； 3.项目推进：协助商分团队推进重要策略专项的落地与跨团队沟通，保证项目关键里程碑目标的达成。 1. Market Research: Assist the team in conducting expert interviews, user surveys, and merchant interviews to gain in-depth understanding of industry, merchant, user needs and feedback and competitive intelligence. Deliver analytical reports to support decision-making. 2. Data Analysis: Able to build analytical models based on internal and external data to estimate targets, budgets, and evaluate ROIs, etc. 3. Project Advancement: Assist the team in promoting the implementation of important strategic initiatives and cross-team communication to ensure the achievement of key project milestones.