美团Mega Operation Analysis Intern
任职要求
1.Base地需为圣保罗，一周可实习5天，至少3个月；
2、葡萄牙语、英语的口语和书面语均可作为工作语言，具备较强的跨团队/跨文化背景的沟通能力；
3.具备优秀的商业敏感度与逻辑思维能力，有数据分析经验优先；
4.自驱力和责任心强。
1. Location & Availability: Based in São Paulo. 5 days/week availability with a minimum 3-month commitment.
2. Language & Communication: Proficiency in English and Português…工作职责
1.市场调研：协助团队进行专家访谈、用户调研和商户调研，深入了解行业、商户、用户需求和反馈，并撰写分析报告，为团队决策提供支持； 2.数据分析：可基于内外部数据搭建分析模型，测算目标、预算、评估ROI等； 3.项目推进：协助商分团队推进重要策略专项的落地与跨团队沟通，保证项目关键里程碑目标的达成。 1. Market Research: Assist the team in conducting expert interviews, user surveys, and merchant interviews to gain in-depth understanding of industry, merchant, user needs and feedback and competitive intelligence. Deliver analytical reports to support decision-making. 2. Data Analysis: Able to build analytical models based on internal and external data to estimate targets, budgets, and evaluate ROIs, etc. 3. Project Advancement: Assist the team in promoting the implementation of important strategic initiatives and cross-team communication to ensure the achievement of key project milestones.
TEAM, ROLE INTRODUCTION: The Strategy, Performance Management & Intelligence (S&PMI) team is in charge of managing the Key Performance Indicators (KPI) covering service performance, contract compliance, network and operation compliance and market intelligence. We also collaborate with other functions in Platform Logistics to ensure the suitability, compliance of these KPIs. The successful candidate will be responsible for building up systematic performance management, market intelligence visibility and any strategic projects in order to steer the performance following the regional strategy direction. DUTIES & RESPONSIBILITIES 1. Strategic Performance Management & Planning ● Execute a comprehensive performance management strategy aligned with organizational goals. ● Define, track, and refine KPIs to measure business performance across departments. ● Work hand in hand with other functions in Regional and across Logistics ventures to ensure the suitability, compliance of these KPIs. ● Design and control governance, framework of working process related to critical domain in PM as regional level to drive for performance improvement. ● Measure, monitor and report Logistics Performance in terms of Delivery performance, buyer & seller experience on modes of Business as usual (BAU) and Mega Campaigns (CP). ● Identify opportunities for process optimization, cost reduction, and revenue growth through data analysis. 2. Business Intelligence ● Lead the design and implementation of advanced BI solutions (e.g., dashboards, reports, predictive models) to support real-time decision-making. ● Analyze historical and real-time data to uncover trends, root causes of performance gaps, and actionable recommendations. ● Collaborate with BI, PMI and operations teams across ventures to integrate data sources and ensure alignment with business objectives. ● Partner with internal DE, Tech teams to implement data governance and maintain data infrastructure, BI tools… 3. Stakeholder Engagement ● Present insights and recommendations to management and senior leadership, translating complex data into clear, actionable strategies. ● Act as a trusted advisor to business units, guiding them in leveraging data to achieve operational excellence. ● Facilitate sessions to align stakeholders on performance metrics and BI priorities. ● Participate in strategic project and ensure favorable milestone.
• Coordinate with Commercial to perform logistics forecast planning activities on short-term and long-term forecast to support operational strategy. • Track and provide insights on planning accuracy against forecasted numbers, work for forecast accuracy improvement and feedback to stakeholders. • Responsible for parcel injection and depletion analysis on a daily basis, and Mega Campaigns for Logistics functions. • Perform data analysis and enhance data visibility through dashboard or autobots to improve forecasting model and optimize planning process. • Coordinate with stakeholders to conduct Cost Optimization Analysis Model. • Participate and support cross-functional projects where required. • Engage required local stakeholders from Lazada Logistics, Lazada and regional stakeholders.
• Coordinate with Commercial to perform logistics forecast planning activities on short-term and long-term forecast to support operational strategy. • Track and provide insights on planning accuracy against forecasted numbers, work for forecast accuracy improvement and feedback to stakeholders. • Responsible for parcel injection and depletion analysis on a daily basis, and Mega Campaigns for Logistics functions. • Perform data analysis and enhance data visibility through dashboard or autobots to improve forecasting model and optimize planning process. • Analyze and model logistics network performance to identify opportunities for cost savings, improved delivery times, and operational efficiency. • Coordinate with stakeholders to conduct Cost Optimization Analysis Model. • Participate and support cross-functional projects where required. • Engage required local stakeholders from Lazada Logistics, Lazada and regional stakeholders.
• Assist in planning e-commerce campaign activities (new product launch, mega promotion and regular sales), help in data collection and analysis • Assist in managing company-owned and authorized online stores, focusing heavily on ensuring price alignment across all stores • Track, analyze competitors, and gather market insights