携程Airline BD Manager(MJ031578)
任职要求
Job Requirements: ·Minimum 2 years of experience in the airline industry. ·Proven experience in account management, business development, project coordination, or related roles. ·Strong ability to communicate, present, and influence stakeholders at all levels. ·Excellent organizational skills with keen attention to detail and the ability to multitask. ·Experience in delivering client-focused solutions that align with business needs. ·Ability to manage multiple projects simultaneously while maintaining…
工作职责
Job Description: We are looking for a dynamic and results-driven Airlines Business Development Specialist to manage internal relationships and project management, ensuring successful service delivery and business expansion. The ideal candidate will have industry knowledge, excellent communication skills, and a proactive approach to account management. Key ·Develop and maintain strong, long-term relationships with key customer stakeholders and executive sponsors. ·Act as a trusted advisor, understanding client needs and delivering tailored solutions. ·Ensure the timely and successful implementation of business strategies aligned with customer objectives. ·Communicate progress on monthly/quarterly initiatives to internal and external stakeholders. ·Handle all aspects of customer account management, including issue resolution and escalations. ·Track and forecast key account metrics such as quarterly sales results and annual revenue projections. ·Prepare comprehensive reports on account status and business performance. ·Collaborate with internal teams to identify and capitalize on growth opportunities within the market. ·Address client challenges with strategic solutions, ensuring high customer satisfaction.
Job Description • Serve as the lead point of contact for all customer account management matters. • Build and maintain strong, long-lasting client relationships. • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. • Ensure the timely and successful delivery of our solutions according to needs and objectives. • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders. • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). • Prepare reports on account status. • Collaborate with the relative teams to identify and grow opportunities within the territory. • Assist with challenging client requests or issue escalations as needed.
我们正在寻找一位具有远见卓识的整合营销战略领导者，您将负责构建Antom在两大高增长赛道（航司/ OTA）的市场领导地位。作为公司的增长催化剂，您将直接参与制定业务增长战略，通过创新的整合营销方案驱动品牌影响力和市场份额的跨越式提升。 1. 行业洞察与创新先锋 - 引领行业趋势预测：建立跨境收单行业监测体系，提前捕捉市场机会和潜在风险 - 深度客户价值挖掘：通过客户旅程分析，发现未被满足的需求和增长机会点 - 创新营销模式探索：持续试验新的营销技术和渠道，保持Antom在市场创新上的领先地位 2. 市场增长战略架构师 -制定颠覆性的行业营销战略： 深度洞察航司和OTA行业趋势，构建差异化的市场进入和扩张策略 -打造行业思想领导力：通过行业峰会、白皮书发布、专家网络建设，确立Antom在目标行业的权威地位 -驱动品牌价值重塑** - 重新定义Antom在B2B领域的品牌定位，打造具有吸引力的价值主张 3. 中大型及小型增长活动策划大师 -策划行业标杆性活动：主导策划具有行业影响力的峰会、高端客户圆桌会议、创新研讨会 -构建客户生态系统：通过战略性活动建立和维护与行业头部客户的深度关系网络 -创造高质量销售管道：设计精准的获客漏斗，确保每次活动都能产生可量化的业务价值 4. 销售增长协同引擎 -构建市场销售一体化机制*： 建立市场与销售的深度协同流程，确保营销投入转化为实际业务成果 -赋能销售团队： 提供具有竞争力的市场武器库（客户案例、行业洞察、竞争情报） -驱动销售效率提升： 通过数据驱动的营销策略，显著提升销售团队的转化效率 5. 数据驱动的增长优化专家 - 构建营销ROI评估体系: 建立科学的营销效果评估框架，确保每一分投入都有明确回报 - 实时优化营销策略:基于数据洞察快速调整营销策略，最大化投资效率 - 预测性增长规划:运用先进的数据分析技术，预测市场趋势和增长机会
Key Roles and Ø Recognize and understand corporate culture, strategy, and organizational core values, being capable of implementing cultural work globally. Ø Sort and improve organizational honor system according to business needs. Process company-level and organization-level honor system’s promotion, awarding nomination process and selection, and excellent cases output and development. Ø Being sensible to organization development under all kinds of business scenarios, carry out culture programs, and promote global culture publicity and communication via all kinds of internal media platforms. Ø Other global culture activities, projects and meeting support to improve all employees’ engagement and satisfaction to the organization.
1. Respond to comments concerning support issues made on our social channels in a timely, friendly, and professional manner, to educate and create positive connections with our customer community;2. Enhance the brand by increasing social media presence; responding to all inquiries in a timely manner;3. Resolve product or service problems by determining the issue, selecting the resolution and implementing the correction to customer satisfaction;4. Paired with the understanding of our business, product and service and provide thoughtful, strategic insight regarding customer requests;5. Conduct follow-up with customers to ensure any issues are resolved in a timely manner;6. Recommend potential products or services to management by understanding customer needs;7. Marketing and/or customer service support as needed;8. Other duties as assigned.